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NamecheapReviews 8,207

3.7

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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
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Deborah Y.
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Your service was user friendly and fast, Thank you.

Date of experience: February 5, 2014
Michael O.
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February 5, 2014

Date of experience: February 5, 2014
Richard Y.
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So far very good
February 5, 2014

So far very good

Date of experience: February 5, 2014
Carlos L.
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The only thing is I ask for nameservers with my name... I received a email with the names. But when I try to put into the nameservers in my domains does't work! The names I received is ns1.austin-wp.com 162.213.248.246
ns2.austin-wp.com 162.213.249.108

Do I missed something?

Date of experience: February 5, 2014
Candice P.
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February 5, 2014

Date of experience: February 5, 2014
chris w.
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Very good service
February 5, 2014

Very good service

Date of experience: February 5, 2014
Gerald B.
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February 5, 2014

Date of experience: February 5, 2014
Svetozar A.
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Hello recently I registered a domain with godaddy -their survice is terrible and I am never going to use it again I also read bad things about 1and1.
I hope that my experience with name cheap will be a lot better.
Thank you.
Update:no problems from the site everything is working as it`s supposed to.

Date of experience: February 5, 2014
Jay M.
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Love the site layout
February 5, 2014

Love the site layout. So much easier than godaddy

Date of experience: February 5, 2014
Andrea R.
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Good overall
February 5, 2014

Good overall. One suggestion is that when trying to go to the next page and some info is needed or invalid -- card security code, email address, etc -- I should get some feedback when I click "continue", instead of simply nothing happening. Scroll back up to the relevant field, give me an error message, just give me something.

Date of experience: February 5, 2014
Cyril N.
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I could do without this questionnaire
February 5, 2014

I could do without this questionnaire.

Date of experience: February 5, 2014
BENHUR A.
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February 5, 2014

Date of experience: February 5, 2014
Lisa T.
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February 5, 2014

Date of experience: February 5, 2014
Teresa S.
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February 5, 2014

Date of experience: February 5, 2014
Casey P.
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February 5, 2014

Date of experience: February 5, 2014
carlos c.
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February 5, 2014

Date of experience: February 5, 2014
angelina P.
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It was a pleasure
February 5, 2014

It was a pleasure. Very easy. Thanks.

Date of experience: February 5, 2014
matt b.
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Fast
February 5, 2014

Fast. No hassle. Only wish you had a discount for long term customers.

Date of experience: February 5, 2014
Maru L.
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Great
February 5, 2014

Great. Easy to follow and complete. Best prices in the market

Date of experience: February 5, 2014
Greg E.
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I love Namecheap.com!
February 5, 2014

I love Namecheap.com!:)

The entire experience at namecheap is great. I recommend it to all of my clients.

Date of experience: February 5, 2014

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25