business logo of Namecheap

NamecheapReviews 8,207

3.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Namecheap?
grey star
grey star
grey star
grey star
grey star

Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
This company does not typically respond to reviews

Instant Feedback

1,660,006 reviews

We monitor reviews for authenticity

Boran L.
0 reviews
0 helpful votes
Follow Boran L.
Unfollow Boran L.
Share Review
Report Review

Website is new but product mangement site still old ugly UI

Date of experience: February 6, 2014
Mohd N.
0 reviews
0 helpful votes
Follow Mohd N.
Unfollow Mohd N.
Share Review
Report Review

The cheapest domain registration with free privacy protection.

Date of experience: February 6, 2014
Pawel K.
0 reviews
0 helpful votes
Follow Pawel K.
Unfollow Pawel K.
Share Review
Report Review

Very quick and clear
February 6, 2014

Very quick and clear

Date of experience: February 6, 2014
Hansel T.
0 reviews
0 helpful votes
Follow Hansel T.
Unfollow Hansel T.
Share Review
Report Review

...
February 6, 2014

Date of experience: February 6, 2014
Doug Z.
0 reviews
0 helpful votes
Follow Doug Z.
Unfollow Doug Z.
Share Review
Report Review

Fast & simple, how I like it
February 6, 2014

Fast & simple, how I like it

Date of experience: February 6, 2014
Paul D.
0 reviews
0 helpful votes
Follow Paul D.
Unfollow Paul D.
Share Review
Report Review

You are cool!
February 6, 2014

You are cool! Thanks :)

Date of experience: February 6, 2014
john c.
0 reviews
0 helpful votes
Follow john c.
Unfollow john c.
Share Review
Report Review

I did have a hiccup with Paypal so had to start over, but the second time submitting went smoothly...getting my SSL cert was just what I needed and was quick and painless...and cheap!

Date of experience: February 6, 2014
Chris B.
0 reviews
0 helpful votes
Follow Chris B.
Unfollow Chris B.
Share Review
Report Review

Would be nice to see a voucher code or two come the way of long standing accounts :)

Date of experience: February 6, 2014
Steven I.
0 reviews
0 helpful votes
Follow Steven I.
Unfollow Steven I.
Share Review
Report Review

...
February 6, 2014

Date of experience: February 6, 2014
Yeltsin L.
0 reviews
0 helpful votes
Follow Yeltsin L.
Unfollow Yeltsin L.
Share Review
Report Review

I moved from GoDaddy, because the problems with security.

Date of experience: February 6, 2014
Kevin N.
0 reviews
0 helpful votes
Follow Kevin N.
Unfollow Kevin N.
Share Review
Report Review

Very clear checkout process
February 6, 2014

Very clear checkout process. Great live chat help. You may want to make the instructions a little more user friendly for beginners, but otherwise I'm very impressed so far!

Date of experience: February 6, 2014
Harrison H.
0 reviews
0 helpful votes
Follow Harrison H.
Unfollow Harrison H.
Share Review
Report Review

...
February 6, 2014

Date of experience: February 6, 2014
Joe R.
0 reviews
0 helpful votes
Follow Joe R.
Unfollow Joe R.
Share Review
Report Review

Menus were a little difficult to follow...
February 6, 2014

Menus were a little difficult to follow... and search for already owned websites was down at the time... but customer service came through.

Date of experience: February 6, 2014
Vikram N.
0 reviews
0 helpful votes
Follow Vikram N.
Unfollow Vikram N.
Share Review
Report Review

...
February 6, 2014

Date of experience: February 6, 2014
Joshua B.
0 reviews
0 helpful votes
Follow Joshua B.
Unfollow Joshua B.
Share Review
Report Review

So easy for someone that is not an expert but has some knowledge

Date of experience: February 6, 2014
Bogdan E.
0 reviews
0 helpful votes
Follow Bogdan E.
Unfollow Bogdan E.
Share Review
Report Review

Easy to use and understeand
February 6, 2014

Easy to use and understeand

Date of experience: February 6, 2014
Emad K.
0 reviews
0 helpful votes
Follow Emad K.
Unfollow Emad K.
Share Review
Report Review

Registering a new domain takes less than a minute! Thank you

Date of experience: February 6, 2014
Andrew H.
0 reviews
0 helpful votes
Follow Andrew H.
Unfollow Andrew H.
Share Review
Report Review

...
February 6, 2014

Date of experience: February 6, 2014
Jordhy L.
0 reviews
0 helpful votes
Follow Jordhy L.
Unfollow Jordhy L.
Share Review
Report Review

...
February 6, 2014

Date of experience: February 6, 2014
David M.
0 reviews
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

Straight-forward, nicely showed add-on options without spamming me to death through the check out process

Date of experience: February 6, 2014

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25