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Namecheap Reviews Summary
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
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Name cheap was having some maintenance problems with their site when I placed my order and were not able to get back to me for my question about nameserver registration. But hostgator gave me the information I needed. I appreciated the welcome letter from the CEO.
I moved to Namecheap during the SOPA fiasco, except this domain wasn't eligible--this is the last one to move, and now you guys have ALL my business. :) Thanks for being awesome.
Your exchange rate is criminally low for USD --> CAD.
Pricing was good and I hope I get a better service than GoDaddy.
Thanks.
So far, very easy and straightforward
I incorrectly filled out a field but wasn't aware of it. An alert pointing to which field is incorrectly filled would've made the experience perfection.
After I purchased the domain and was in the process of transferring it to a host, I noticed the host I chose offers one free domain with purchase of hosting. As a new website owner with no experience, I'm just glad it was an inexpensive lesson.
Great.
It went reasonably smoothly, with a little help from your live chat person.
I've been your customer about 5 years, i really appreciate your new site design, i feel that the design is great, especially for smaller screens.
Awesome service, awesome site, what more i can say? Have a nice day!
Best Regards,
**************
Seriously satisfied customer since signed in
Bought RapidSSL cert after good pre-sales interaction. Am using a JBoss web server, which is not listed as an installation option--although it\'s actually a "generic Java server". After generating CSR, misread the keytool instructions, and installed cert verification under a new alias rather than the original alias used to create the self-signed certificate. Even though I know about public key encryption, the manuals are still difficult to follow. I killed over two days getting my cert installed.
Just renewing domain name
Very good and simply
Good
Smooth so far
Went pretty easy wish there were more
'samples" for webhosting. It becomes a bit overwhelming.
From the business
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members