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Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
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I am 100 % satisfied with your quick and awesome service.
The phone # - why is it that you have a +1? My mobile# is +***********. I was not able to omit the +1. Maybe you can correct this. Thanks Kim
Very fast check out!
All I can say is that, today is the first time I've purchased something online and it was just awesome
I moved 8 of my domains to Namecheap.com and it all went smoothly with no problems whatsoever.
Linking domain registration order and hosting order was not intuitive.
Minus the problem with entering the coupon code (took 5 tries) the entire process was smooth and effective. Highly recommended. Your company earned my respect. Thank you.
Always good. Like the new site.
No Brainer Checkout
I don't like having to leave my credit card number for future use. Too many companies don't protect credit card information.
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.