business logo of Namecheap

NamecheapReviews 8,208

3.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Namecheap?
grey star
grey star
grey star
grey star
grey star

Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
116
value
113
shipping
69
returns
70
quality
101
This company does not typically respond to reviews

Instant Feedback

1,660,006 reviews

We monitor reviews for authenticity

Lucy M.
0 reviews
0 helpful votes
Follow Lucy M.
Unfollow Lucy M.
Share Review
Report Review

Great product and lovely customer service
March 8, 2014

Great product and lovely customer service

Date of experience: March 8, 2014
Russ E.
0 reviews
0 helpful votes
Follow Russ E.
Unfollow Russ E.
Share Review
Report Review

Fast, easy and secure
March 8, 2014

Fast, easy and secure

Date of experience: March 8, 2014
Audun S.
0 reviews
0 helpful votes
Follow Audun S.
Unfollow Audun S.
Share Review
Report Review

Excellent user-friendliness!
March 8, 2014

Excellent user-friendliness!

Date of experience: March 8, 2014
Christian C.
0 reviews
0 helpful votes
Follow Christian C.
Unfollow Christian C.
Share Review
Report Review

...
March 8, 2014

Date of experience: March 8, 2014
Gerald M.
0 reviews
0 helpful votes
Follow Gerald M.
Unfollow Gerald M.
Share Review
Report Review

...
March 8, 2014

Date of experience: March 8, 2014
Christine D.
0 reviews
0 helpful votes
Follow Christine D.
Unfollow Christine D.
Share Review
Report Review

This was quick and painless
March 8, 2014

This was quick and painless. Thannk you.

Date of experience: March 8, 2014
Anthony M.
0 reviews
0 helpful votes
Follow Anthony M.
Unfollow Anthony M.
Share Review
Report Review

...
March 8, 2014

Date of experience: March 8, 2014
Jessica N.
0 reviews
0 helpful votes
Follow Jessica N.
Unfollow Jessica N.
Share Review
Report Review

Perfect service, except for the mail forwarding feature (bit slow sometimes).
Thanks.

Date of experience: March 8, 2014
Burkhard U.
0 reviews
0 helpful votes
Follow Burkhard U.
Unfollow Burkhard U.
Share Review
Report Review

Everything fine
March 7, 2014

Everything fine

Date of experience: March 7, 2014
Matthew Z.
0 reviews
0 helpful votes
Follow Matthew Z.
Unfollow Matthew Z.
Share Review
Report Review

...
March 7, 2014

Date of experience: March 7, 2014
Vampirish Z.
0 reviews
0 helpful votes
Follow Vampirish Z.
Unfollow Vampirish Z.
Share Review
Report Review

It was quick and easy!
March 7, 2014

It was quick and easy! Thank you for making it so user-friendly~

Date of experience: March 7, 2014
Victor W.
0 reviews
0 helpful votes
Follow Victor W.
Unfollow Victor W.
Share Review
Report Review

...
March 7, 2014

Date of experience: March 7, 2014
Julie C.
0 reviews
0 helpful votes
Follow Julie C.
Unfollow Julie C.
Share Review
Report Review

...
March 7, 2014

Date of experience: March 7, 2014
lthomason U.
0 reviews
0 helpful votes
Follow lthomason U.
Unfollow lthomason U.
Share Review
Report Review

5 star and efficient
March 7, 2014

5 star and efficient

Date of experience: March 7, 2014
Alex O.
0 reviews
0 helpful votes
Follow Alex O.
Unfollow Alex O.
Share Review
Report Review

I had to try several times to make the purchase. The person I am chatting with is not reading my input correctly, and I cannot speak with anyone for help. It is very frustrating!

Date of experience: March 7, 2014
Judith S.
0 reviews
0 helpful votes
Follow Judith S.
Unfollow Judith S.
Share Review
Report Review

Can't remove credit card number from account info.

Date of experience: March 7, 2014
Elaine S.
0 reviews
0 helpful votes
Follow Elaine S.
Unfollow Elaine S.
Share Review
Report Review

Thanks for such an easy to use, efficient service.

Date of experience: March 7, 2014
srydan D.
0 reviews
0 helpful votes
Follow srydan D.
Unfollow srydan D.
Share Review
Report Review

The registration process was...
March 7, 2014

The registration process was... very intuitive, easy to follow, clear text, good confirmations, good overview and easy found links... so I was quickly done and it all looked right. 1 small email afterwards to make sure I was good. No spam. Would be hard to improve

Date of experience: March 7, 2014
Brian Y.
0 reviews
0 helpful votes
Follow Brian Y.
Unfollow Brian Y.
Share Review
Report Review

...
March 7, 2014

Date of experience: March 7, 2014
Dorothy Y.
0 reviews
0 helpful votes
Follow Dorothy Y.
Unfollow Dorothy Y.
Share Review
Report Review

Sooo much easier than godaddy...
March 7, 2014

Sooo much easier than godaddy... (true!)

Date of experience: March 7, 2014

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25