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NamecheapReviews 8,208

3.7

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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
116
value
113
shipping
69
returns
70
quality
101
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Ricardo A.
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March 8, 2014

Date of experience: March 8, 2014
Rachel U.
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March 8, 2014

Date of experience: March 8, 2014
Katherine S.
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You should have what the security and other options are about in a link right away instead of having to go and search for them.

Date of experience: March 8, 2014
jimc Z.
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Website is a bit confusing but way better than GoDaddy. OXmail setup is very hard to figure out.

Date of experience: March 8, 2014
Gary X.
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Name cheap were very easy to deal with and sorted my quiery very quickly

Date of experience: March 8, 2014
Nathan J.
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Always very easy to navigate site and I appreciate that auto-renew is OFF by default.

Date of experience: March 8, 2014
James Y.
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Prompt reply
March 8, 2014

Prompt reply. Well done. Thank you.

Date of experience: March 8, 2014
Pamela S.
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March 8, 2014

Date of experience: March 8, 2014
Dast Z.
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I am new in this field and I fely confortable with namechip. Fast, easy, smooth. Thanks

Date of experience: March 8, 2014
Terry W.
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March 8, 2014

Date of experience: March 8, 2014
Tom J.
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March 8, 2014

Date of experience: March 8, 2014
Joyal X.
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Transferring domains and setting them up is so easy on NameCheap. There is a live chat support team who will assist you with what you need.

Date of experience: March 8, 2014
Bryan T.
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I was very happy with the purchase
March 8, 2014

I was very happy with the purchase. It was nice to be able to get what I needed without all the pop-up trying to upsell me things I neither wanted or needed.

Very pleasant experience.

Date of experience: March 8, 2014
Steven T.
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It's the first time I have been shopping for a domain, but I think it was OK

Date of experience: March 8, 2014
Ryan N.
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March 8, 2014

Date of experience: March 8, 2014
Albert E.
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March 8, 2014

Date of experience: March 8, 2014
Albert F.
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Efficient and quick
March 8, 2014

Efficient and quick

Date of experience: March 8, 2014
Julia D.
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NOT USER FRIENDLY FOR BEGINNERS WHO NEVER HAD A WEBSITE
IT DIDN'T EXPLAIN HOW TO GET AN ACTUAL WEBSITE PUBLISHED. I SAW SOMETHING ABOUT "ONEPAGER" BUT I DIDN'T KNOW HOW TO INCLUDE IT IN MY ORDER.

Date of experience: March 8, 2014
Vincent D.
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Fast, easy, the service I love about this company.

Date of experience: March 8, 2014
Bob O.
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It's simple and easy, and in line with its name. CHEAP!

Date of experience: March 8, 2014

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25