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Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
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Price to high
Really easy to deal with. Fast and secure. No troubles. Will buy again without any doubt.
It was awesome quick and easy
Everything went smooth and easy. I like it smooth and easy ;)
I encountered weird error messages about "registrant organization name." I tried changing things until it finally accepted it.
I'm not sure why it did that to me. I think I remember other IT friends saying that when registering for a personal website all contacts have to be the same. I was trying to put two... I'm not sure if that was the cause, but the error message didn't help much. It took me over an hour to work around it.
Easy! Very happy with the experience, especially considering it was a first-time for me!
Easy, fast & can tell customer service oriented.
So far, so godd for me. I like it. Thank you namecheap :D
Very fast and easy purchase.
Nice prices also.
Got sick of godaddy.com's renewal price, so I looked around for a new solution. Lifehacker rated Domain / DNS services, and listed namecheap.com as one of the top results.
The switch process was very easy and quick, the price was very reasonable, and their interface is vastly easier to navigate than godaddy.com.
The only thing that wasn't as I expected, was I used the FreeDNS service, but the name-servers on the domain were never switched when they were pulled from godaddy.com. But that was a simple click, and done.
Quick and easy to use shopping system. Good prices.
Easy great setup and excellent price!
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.