We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation
  • Bookmark

    My Tool Shed

Corporate Values

Overview

My Tool Shed has a consumer rating of 3 stars from 2 reviews indicating that most consumers are generally dissatisfied with their purchases. My Tool Shed also ranks 61st among Tools sites.

How would you rate My Tool Shed?
Top Positive Review

“Having been a Carpenter for many years, old habits...”

Anatoliy P.
2/2/12

Having been a Carpenter for many years, old habits are difficult to break. I have purchased DeWalt cordless from My Tool Shed and it is without doubt the best investment I have made in years. Puts my old Ryobi to shame and has consigned my Yankee pump screwdriver to the toolbox for ever.

See positive reviews
Top Critical Review

“Spent just under £1000... order didnt turn up”

Nicholas S.
2/2/18

Spent just under £1000 with you guys on 27th (sat) order came with next day delivery, so expected it Today (30th). Uk mail emails said it was going to turn up, never did. Phone your helpline and its a case of not our problem we cant do anything... so I have wasted a day off work for nothing. Last time I ever shop with you. Update: So now half my order turns up as the rest is lost at the depot. If they can't find it I have to waste my time signing a disclaimer and sending it back to you eventhough the delivery info shows its only part delivered. Then I have to wait for you guys to get another one sent out. I only used you as you had everything I wanted and could get it to me quickly on a day I could be available at home. You werent the cheapest, but I though a reputable company would be able to handle a simple order. I am unavailable all next week, so reaslistically I wouldnt get the replacement until 2 weeks after it was supposed to turn up! What a joke! To top it all off, you cant even speak to a real person at UK mail to get any info so I have to go through your team everytime! They aren't unhelpful, but at the same time no one is going above and beyond to sort the issue.

See critical reviews

Reviews (2)

Rating

Timeframe

Other

anatoliyp
1 review
2 helpful votes
February 2nd, 2012
Having been a Carpenter for many years, old habits are difficult to break. I have purchased DeWalt cordless from My Tool Shed and it is without doubt the best investment I have made in years. Puts my old Ryobi to shame and has consigned my Yankee pump screwdriver to the toolbox for ever.
nicholass71
1 review
0 helpful votes
February 2nd, 2018
Spent just under £1000 with you guys on 27th (sat) order came with next day delivery, so expected it Today (30th). Uk mail emails said it was going to turn up, never did. Phone your helpline and its a case of not our problem we cant do anything... so I have wasted a day off work for nothing. Last time I ever shop with you.

Update:

So now half my order turns up as the rest is lost at the depot. If they can't find it I have to waste my time signing a disclaimer and sending it back to you eventhough the delivery info shows its only part delivered. Then I have to wait for you guys to get another one sent out. I only used you as you had everything I wanted and could get it to me quickly on a day I could be available at home. You werent the cheapest, but I though a reputable company would be able to handle a simple order. I am unavailable all next week, so reaslistically I wouldnt get the replacement until 2 weeks after it was supposed to turn up! What a joke! To top it all off, you cant even speak to a real person at UK mail to get any info so I have to go through your team everytime! They aren't unhelpful, but at the same time no one is going above and beyond to sort the issue.

Q&A (0)

Questions? Get answers from the My Tool Shed staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Sitejabber for Business

Gain trust and grow your business with customer reviews

About the business

Cheap deals on Power Tools from DeWalt, Makita, Stanley, and many more quality brands with 1,000's of product reviews. Top rated supplier. Free Next Day delivery on many items

How do I know I can trust these reviews about My Tool Shed?

  • Sitejabber’s sole mission is to increase online transparency for consumers and businesses
  • Sitejabber has helped over 100M consumers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about My Tool Shed?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business