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MySoapBox

How would you rate MySoapBox?
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Washington
1 review
5 helpful votes
Follow Annie S.
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I'm reading from others that MySoapBox is a waste of time. IT IS! So many surveys I didn't qualify for. Too many broken links. I want to cash out, but I can't reach anyone to do so! This may have been a legit site in the past. Feels like scammers have taken over.

Date of experience: March 19, 2021
Oregon
5 reviews
22 helpful votes
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Seriously, this is a criminal site. I spent months building up my points until I could cash out a decent amount and when I did, I was told it would take 2-3 weeks to process. A month later, no payment had arrived.

I contacted MySoapBox and was told that due to quality control checks, I would not be paid and would in fact also be blocked from the site. Again, they gave me no word that this would happen and I had to contact them to find out. Absolute garbage.

So I've been completely ripped off by MySoapBox and have no recourse to get the money I'm owed by them. I use many survey sites and this is the only one that hasn't paid me. Incidentally they're also the only ones who've ever accused me of not filling in surveys properly.

I'd advise anyone to avoid this site. There is an extremely good chance they WILL NOT PAY YOU. There's plenty of better sites out there. Criminal sites like this will soon be out of business hopefully and good riddance...

Date of experience: November 30, 2020
Georgia
3 reviews
0 helpful votes
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No help
January 26, 2024

I haven't been able to go into my account for three days. Support isn't getting back with me. I get an error every time I hit submit when I get an email Survey. I have no way of knowing if my finish surveys are getting credited to my account, my account balance, or the ability to redeem my points. Not happy.

Date of experience: January 26, 2024
New York
2 reviews
6 helpful votes
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I'm a member of several survey sites. MySoapBox is the worst for one very specific reason. They have by far the highest rejection rate (YourSurveys coming a close second). That is, you can complete a survey, get credits to your account, but then sometime later (usually in 1-2 months) you will have the credits taken away because your answers were deemed faulty or inconsistent. You'll never know which survey or which specific answers caused the credit reversal either. So, it's all lacking transparency and therefore a complete waste of time. Stay away from this site. There are many other worthy survey sites that reward your time and diligence in honestly completing surveys.

Date of experience: June 30, 2021
North Dakota
2 reviews
4 helpful votes
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SCAMMERS
May 12, 2021

You'll spend 15-30 mins doing an entire survey only to be told at the end that you're not qualified. They do this so they get the survey info they need to be paid by their clients, but they don't have to reward you for your precious time.

Date of experience: May 12, 2021
Georgia
1 review
4 helpful votes
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I did not get any points for completing 15-20 minute surveys, I hate this survey site. It was very disappointing to waste my valuable time completing a survey and get nothing. This is unfair to me ad anyone else.

Date of experience: August 23, 2021
Arizona
1 review
1 helpful vote
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IMPOSSIBLE TO WORK WITH
November 21, 2023

I have been trying to contact them for 3 weeks just to get new password cause they say mine is correct. I have a lot of points that I can redeem but you can be sure that they have gotten paid for from the companies. This is so frustrating.

Date of experience: November 21, 2023
Wisconsin
1 review
9 helpful votes
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I have been a member for years and every 2 or 3 months they steal points saying I did something wrong on a survey but won't tell me what it is so in my opinion they are stealing from their members. I can only assume that it is not just me. If it weren't for that they are an average survey site.

Date of experience: December 29, 2020
Pennsylvania
1 review
0 helpful votes
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The Green Time is a community of cannabis consumers. Brands use the feedback we gather from our members to improve their products and services and grow their businesses.
By completing this registration, I acknowledge that I reviewed and agreed to your Terms of Use and Privacy Policy. I also agree to receive periodic emails from MySoapBox with offers and promotional marketing messages.

Date of experience: July 6, 2022
New York
1 review
0 helpful votes
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Just tried MySoapBox
December 4, 2023

Did 2 separate surveys this morning. They waited to the end after 30+ minutes to finish,to tell me I didn't qualify to take the surveys I had just completed. Is thus not why they typically ask questions first to make sure you will be included. Not make you give your opinions just to be told you don't qualify. Well what,may I ask, do you do with my surveys. Cause seems awfully funny I had to finish to be told I cannot participate. I already had! -1 that's my rating

Date of experience: December 4, 2023
Iowa
1 review
3 helpful votes
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Not recommended!
November 30, 2021

I don't do surveys because I read the bad reviews about that. I have done a product testing opportunity and a research study. I had to contact them many times to get the points. They gave me the points because the researchers contacted them. And I have waited a long time to get them too. They only have gift cards and not many options if you want to keep the money for yourself. I did 2 communities activities and I only got one credited because I wrote to them 2 times. One time I have tried to do surveys and never qualified and then the survey stopped working. I'm gonna try redeeming the points after I get the last 10k points for a product testing. After that I will delete it. Don't waste your time.

Date of experience: November 30, 2021
South Carolina
1 review
10 helpful votes
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They ripped me off too.
February 16, 2021

I had the same experience as several others. They decided I hadn't taken a survey in a while and they deleted my account. When I emailed them and told them I had taken a survey they gave me some lame excuse that it wasn't their survey and that was all that counted. They said I could rejoin. When I asked if they would give me the points I'd earned they said they had no way of knowing how many points I had had. They took over ******* points that it had taken several years to earn.

Date of experience: February 16, 2021
Connecticut
1 review
1 helpful vote
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I thought this would be an interesting way of giving my opinion and getting some small reward. NO - when you get to the level of redeeming and write to ask about it, they stop your access. Stay away!

Date of experience: December 4, 2023
New York
1 review
7 helpful votes
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I completed a survey 99% of the way for 40,000 points and the servers on their end crashed exactly when I was on the last page that says "You have completed your survey". I emailed them on April 25,2017... after several emails later from tech support, no points. First Mysoapbox will say wait until all of the survey is in then they will credit my account. I waited, and replied back in July, and was given the same run around. It is now May 8,2018 and they are not honoring my points. This is beyond a scam and it gives you no incentive to continue on with them because they don't honor what they say, even after you complete the survey. Also you will get about 4 surveys a day from them, two will say that you can play "Russian Roulette" for points but the points are always fixed at 1,000 so where is the roulette part? The other three emails are the same emails every day, utter garbage.

Date of experience: May 8, 2018
Ohio
1 review
12 helpful votes
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Waste of time
July 13, 2020

Took forever to get to ******* to cash out. Finally get there and 3 weeks no rewards I have emailed. Every day asking where is it to get told they are working on it. Huge waste of time

Date of experience: July 13, 2020
New York
1 review
13 helpful votes
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Don't waste your time
August 19, 2019

I was promised compensation for completing a 90 minute survey and never received compensation. I emailed them over three times via support, facebook, and I called the corporate phone number with no response. I have since filed a complaint with the BBB, but I don't think they will respond. I would like to file a lawsuit against Mysoapboxsample so that everyone who has missed out on money can get compensated. Please reach out to me and send a message so we can start the process. They can't continue doing this to people. My time is precious.

Date of experience: August 19, 2019
Indiana
1 review
3 helpful votes
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I have been a soapbox survey take it for the past 3-4 years recently I cashed out 25,000 points for a Lands End ecard that was three months ago I still haven't received it I used to receive their cards or whatever gifts that I cash out my points for in like 2 weeks I don't know what happened to them it seems like they're ripping me off I have complained about this written to them and I get no answers back I've been a survey taker for them like I said for three and a half years something went wrong with this site that has turn them into rip-off artists I wouldn't join it if I was you

Date of experience: May 21, 2022
Virginia
1 review
7 helpful votes
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Scam
May 1, 2018

I racked up ******* points waiting to reach ******* to redeem and they dis-activated my account without telling me I have to contact their support all they want is your time so they can get paid they said I failed multiple control checks impossible they never showed me any proof they believe I should just believe them what idiots.

Date of experience: May 1, 2018
California
3 reviews
2 helpful votes
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I just did a whole survey that took about ten minutes. At the end they said I didn't qualify because of my demographic location. They ask for this information at the end of the survey.

Date of experience: April 3, 2023
Georgia
7 reviews
9 helpful votes
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My soap box thoughts
December 17, 2020

Soap box has a whole lot of survey time and not enough incentives to want to continue doing their overly boring surveys

Date of experience: December 17, 2020

Overview

MySoapBox has a rating of 1.4 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. MySoapBox ranks 208th among Survey sites.

service
11
value
11
quality
10