business logo of MyPillow
How would you rate MyPillow?
grey star
grey star
grey star
grey star
grey star
Oregon
1 review
47 helpful votes
Follow Mich C.
Unfollow Mich C.
Send Message
Share Review
Report Review

My elderly mom & dad bought everyone in family a my pillow at $40 each. They like it but they are medicated at night so dont move, us kids find it overpriced, underfilled & a pain in neck & shoulders. Terrible & painful pillow for movers under the sheets.

Date of experience: April 3, 2020
Massachusetts
2 reviews
3 helpful votes
Follow Liesel F.
Unfollow Liesel F.
Send Message
Share Review
Report Review

Very hot and lumpy
January 16, 2021

I bought this pillow because it has health claims. What a joke. This is a very hot pillow. I even purchased a cooling pillow case, but still I woke up with a sweaty head. To add more issues, the pillow quickly became very lumpy and uncomfortable. This is a sham... don't waste your money. I'd add a photo, but I finally just took it to the dump

Date of experience: January 16, 2021
Ohio
1 review
9 helpful votes
Follow Brian S.
Unfollow Brian S.
Send Message
Share Review
Report Review

How true. GaGa's Happy.
February 21, 2021

I purchased 4 my Pillows. I will say I Love it. My two Granddaughters each have them now, said they slept like an Angel all night long. This may not be the one for you, but I'll never buy another style again. I have tried cheap to expensive but this one really works for me and my family. I travel all over the world and sleep on a lot of hotel pillows. I didn't have a neck problem or back problems like I normally do.
AMERICAN MADE IS THE WAY TO GO.
Thank you to the Team at my Pillow.

Date of experience: February 19, 2021
Delaware
1 review
3 helpful votes
Follow Christine M.
Unfollow Christine M.
Send Message
Share Review
Report Review

Terrible pillows, horrible customer service
March 11, 2023

I am shocked at how terrible this experience has been. We paid $110.17 for two pillows. Not only is the quality of the pillows very poor, but the customer service has been even worse. The pillows arrived with snags in the fabric and the filling is extremely lumpy (see photos). The customer service rep was rude, dismissive and said that because of the snags they would allow us to exchange, but if we wanted to return we would have to pay for return shipping.

Here's what they said regarding the lumpy pillows: "All of our pillows are filled with shredded foam they are going to be lumpy to the touch. Per the terms and conditions you agreed to on returns the customer is responsible for the return shipping cost if you are not 100% satisfied with your purchase for ANY reason within the first 60-days."

I really did not expect treatment like this, especially given the fact that Mike Lindell represents himself as such an honorable guy. His business clearly does not reflect that.

Date of experience: March 11, 2023
New York
1 review
1 helpful vote
Follow BJ C.
Unfollow BJ C.
Send Message
Share Review
Report Review

I have tried many pillows in my lifetime, but yours is the best. Took me 10 seconds to fall asleep. In my field of work you gotta have a good night's sleep. A very good product. I wish I had gotten this pillow sooner. Tks BJ

Date of experience: May 29, 2016
Florida
1 review
0 helpful votes
Follow Dave R.
Unfollow Dave R.
Send Message
Share Review
Report Review

I bought three sets of theirs, so call water soaking towels all they did was smear the water around on me like a nylon towel. They were horrible and what's bad is most good companies will pay shipping to and from this company charges you both ways where they don't lose any money you do I sent all the towels back I bought three sets of six and I had to pay $20 total to return, these horrible towels Any good company will pay for shipping both ways. That way the majority of their towels would all go back and their pillows. I even bought one of those pillows. It was horrible. I tried it one night and put it away. I would've had to pay shipping both ways on that and I said no. So I use it for a dog bed.

Date of experience: August 7, 2023
Alabama
2 reviews
0 helpful votes
Follow Adel S.
Unfollow Adel S.
Send Message
Share Review
Report Review

I made an order on 2/20 for couple of products. The order (#*******) got shipped on 3/16 (24 days later) through Fedex.
It was delivered on 3/17 to Fedex in OSSEO, MN.
For 8 days, Fedex has no new tracking update. Called them today (3/25) and they said they consider it lost.

Date of experience: March 25, 2021
Ohio
1 review
2 helpful votes
Follow Donald S.
Unfollow Donald S.
Send Message
Share Review
Report Review

My Pillow slippers
March 21, 2023

I ordered a pair of slippers from My Pillow. When I ordered the slippers they advised me to order a half size smaller then I normally wear, which I did. When they arrived I could not get them on as they were too small. I contacted them and asked them to take them back and send larger size. They said all sales are final and they could not accept my request. I advised them I ordered a smaller size as they suggested and that is the reason they should make an exception and send me a larger size. They still refused.

I'd advise anyone to be very careful dealing with this company. I also had purchased two 2.0 and they were no better than similar pillows at much cheaper prices.

Date of experience: March 21, 2023
New York
1 review
0 helpful votes
Follow Jennifer L.
Unfollow Jennifer L.
Send Message
Share Review
Report Review

Bad pillow
February 24, 2022

Don't waist your money, this pillow is horrible, I had more neck pain after using this pillow then I ever had. Do not recommend at all. I wish I could give this zero stars. I don't know what other people are talking about when they gave this 3,4 or 5 stars.

Date of experience: February 24, 2022
Massachusetts
1 review
0 helpful votes
Follow Bill B.
Unfollow Bill B.
Send Message
Share Review
Report Review

Every single pillow I've purchased all went at within 2 weeks of use. That, and it's like laying on a lumpy cinder block. Caused SEVERE TMJ and neck problems, may need surgery now. Thanks, for nothing.

Date of experience: August 23, 2023
Indiana
1 review
0 helpful votes
Follow Paul L.
Unfollow Paul L.
Send Message
Share Review
Report Review

Typical con artist
February 28, 2022

The CEO of my pillow is your typical con artist. Putting Christian pictures and wearing a cross trying to make himself look like he is Mr trustworthy. People are not judged by their words their judged by their actions and this guy's a thief and a con artist. He tells you you're getting 50% off but in reality the item you're buying cost less than 50% of the 50%. Items are way overpriced, shipping is extremely slow, you are nothing but a dollar sign in this man's eyes. Whatever you need bypass this guy he cares nothing for you and nothing for your comfort. If you have any doubt Google how many lawsuits have been brought against him and his company...

Date of experience: February 28, 2022
Iowa
1 review
0 helpful votes
Follow Beth C.
Unfollow Beth C.
Send Message
Share Review
Report Review

I bought two of the recommended firmness levels. One was to flat, both of them together, too high. They were made with lots of pieces of something that just feel lumpy. I ordered one of the higher level firmness, but it too was lumpy. I was expecting so much, and got nothing but disappointment. The pillow from Dollar General is much more comfortable. I would not recommend.

Date of experience: January 30, 2022
Kentucky
1 review
6 helpful votes
Follow Mike K.
Unfollow Mike K.
Send Message
Share Review
Report Review

Not a premium pillow like they charge it's no better than a $5 pillow from walmart they hide it in a box so you can't see you're getting ripped off it's way underfilled basically have to fold it in half to get any support. Threw it away after 5 months of restless sleep. Sorry no proof of purchase it's at the landfill with the pillow maybe the rats will like it

Date of experience: September 30, 2021
California
1 review
1 helpful vote
Follow Raymond U.
Unfollow Raymond U.
Send Message
Share Review
Report Review

Because Mike Lindell is 100 percent of a quality person, he builds his pillows with 100 percent quality. I've slept on many different pillows in my day and my pillow is the best. If I could pick only one person to assemble me a perfect pillow, that person will always be Mike Lindell.

Date of experience: November 19, 2020
Kentucky
1 review
0 helpful votes
Follow John K.
Unfollow John K.
Send Message
Share Review
Report Review

Bad pillow company
January 7, 2022

This is a bad co. To deal with ordered pillow... promised by Christmas did not happen. Called 4 days before and was told it did not ship yet. Told perso to cancel order credit back money they said ok... two weeks later pillow shows up... now the won't answer phone this is a bad co. To deal with keep clear of them...

Date of experience: January 7, 2022
Iowa
1 review
1 helpful vote
Follow Donald J.
Unfollow Donald J.
Send Message
Share Review
Report Review

My Pillow
June 1, 2022

I ordered My Pillow 5yrs. Ago. Great quality. I just reordered one more from Amazon. I ordered the green firm. I received it today and there is no filling in it. How does this happen? Sending it back and not ordering another. I think the owner should spend more time on quality control and less advertising. A great product will sell itself.

Date of experience: June 1, 2022
New Mexico
1 review
0 helpful votes
Follow Christy D.
Unfollow Christy D.
Send Message
Share Review
Report Review

My pillow
October 30, 2022

I bought the pillow thinking it was gonna be like my old pillow from 30+ years but my husband was sleeping on it and woke up in the night said something cut him found A cut across the side of his face and found a really big needle sticking out of the pillow. Very disappointed

Date of experience: October 30, 2022
Oregon
1 review
7 helpful votes
Follow Richard W.
Unfollow Richard W.
Send Message
Share Review
Report Review

Ordered 2 roll up pillows had to pay $ 9.95 for shipping practically the very next day they had a promo code for free shipping and I notified customer service for a refund on shipping and they denied my request said at the time of shipment we did not offer free shipping terrible customer service

Date of experience: April 2, 2020
Georgia
1 review
0 helpful votes
Follow Cheryl L.
Unfollow Cheryl L.
Send Message
Share Review
Report Review

Sheets don't fit properly
February 11, 2023

Bought two sets of split king sheets and they do not fit properly. Mike says his bottom fitted sheets fit any mattrass - wrong! These sheets are not deep enough to be tucked in. The top sheets are not sized correctly for a split king. You have to rotate the sheet so the wide hem is on the side (should be at the head) so that they fit and can be tucked in. Should have returned them but too late now. Never again.

Date of experience: February 11, 2023
New York
1 review
0 helpful votes
Follow skip B.
Unfollow skip B.
Send Message
Share Review
Report Review

I wanted to order a pair of My Slippers with promo code E88. I also received a promo code for a one-time $10 discount. When I went to pay for the item, it said the codes were no longer valid, even though this ad clearly states the opposite.

Date of experience: March 20, 2022

Overview

MyPillow has a rating of 2.1 stars from 963 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 15th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
+120