MyPets has a consumer rating of 1.82 stars from 38 reviews indicating that most consumers are generally dissatisfied with their purchases. MyPets also ranks 176th among Pets sites. The most common issues with MyPets are around customer service, which is not as good as expected by some customers.
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I usually dont write reviews but based on all the negative reviews here I thought I would. I ordered my chain for my daughter for her birthday based on the website of Instagram. I loved the pictures etc. once I placed my order I was a little scared once the payment came though cause I never seen this type of payment before online. Didnt know what to expect. In conclusion the product showed up 2 weeks later and it was amazing! Im so happy! It was perfect! Looked so much like my duaghtrs puppy. Thank you to My Pets! Very satisfied customer. I will buy again.See positive reviews
Ordered a memorial silver pendant of my pet. I completed the whole order form and submitted a photo and paid. Days later I get a tracking email and notice it says pillow not necklace (LT928170579CN) I respond immediately. They reply that this is what I ordered and pretty much too bad. They said If I want a necklace I can go to their site and order a necklace and pay again. They refuse to make it right or refund my total cost. I didn't need to order a $50 pillow I could make myself. They are scammers and crooks DON'T use them.See critical reviews
mypets.gift offering professional, fashionable and personalized pets suppliers
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