My Pets GiftsReviews 45

I am trying to contact the support but the email: *******@gmail.com is not the correct one. This store looks like a SCAM store to me and they took 50€ away from me. Do not recommend, AT ALL.

I never received an email confirmation and have been charged and can't even contact them
I have been duped!

I purchased 2 necklaces, one for my wife, another for my daughter. They promised GUARANTEED delivery by 12/23. They even charged me separately for shipping. When they came -- in one package -- it was JANUARY 11! Merry Christmas to us!
I wrote to complain, and as for them to make things right. They offered another necklace or keychain -- IF I ORDERED ANOTHER ONE! Like there was any chance of me spending more money with these scammers!

I did not realize these products are made in China and take a long time to receive. I ordered 3 items; A custom pillow with a photo of my neighbor's dog that just passed away, A "sterling silver" custom keychain and a regular titanium keychain. All 3 items look cheaply made and are embarrassing to give as gifts. The 2 keychains look like the same metal was used, even though one was supposedly sterling silver. The pillow is weirdly cropped. What a waste of 98.00. Keep your money and find a business who does a better job and made in the USA so maybe alittle easier to get a refund.

I ordered a simple key chain that was purchased on 12/14 and they said it would be delivered by 12/23 at the latest. I finally received it on 1/04 so the Christmas gift I was hoping for was ruined. When it arrived, the material was very cheap looking and scratched. It was horribly over priced for the quality and not worth effort. I would suggest going to a "Things Remembered" and getting a better quality item that could also be delivered on time.

Ordered a memorial silver pendant of my pet. I completed the whole order form and submitted a photo and paid. Days later I get a tracking email and notice it says pillow not necklace (LT*******CN) I respond immediately. They reply that this is what I ordered and pretty much too bad. They said If I want a necklace I can go to their site and order a necklace and pay again. They refuse to make it right or refund my total cost. I didn't need to order a $50 pillow I could make myself. They are scammers and crooks DON'T use them.

I was really excited about getting a personalized bracelet for my boyfriend's mom for christmas. The design was on point, don't get me wrong, but the quality of it is sh! T... feels super, super cheap. I even tested out a scratch behind one of the designs and it scratched with no effort needed. I was actually embarrassed to even give it to my boyfriend's mom so I kept it. Contacting customer service was through an automated Facebook messenger and when the robot couldn't figure out what I wanted, it would ask for my transaction ID and once I did, it would ask me the same questions from the beginning. I then sent an email to the sender that initially emailed me a "tracking" number. I specifically said I was not happy with the quality and wanted a return. Their response was for me to send the item back to them and they'll make it again BUT I would have to pay shipping. I again said I just wanted a refund... the design was not the issue, it was the quality of it. It was at least two weeks of going back and forth and I gave up. So now it's just sitting around the shifting stick in my car.

I was worried these necklaces would never come after reading the reviews and I thought maybe I had been scammed, since I ordered them Dec 15th and hadn't heard anything in Jan. I got them 3 1/2 weeks after placing my order and they turned out just like I expected. They are are a great
Keepsake for my daughters to remember their dogs by and they both loved them. The only thing I do suggest is if you are ordering as a gift, order at least a month before, because they do take awhile to make, then mail out.

Got mine in the mail today. Ordered as a gift and am pleasantly surprised. Was worried after reading so many bad reviews but this came out beautiful. I think they did a great image. Chain is nothing special, probably would just get my own if I do another one,