My Pets Gifts

Got mine in the mail today. Ordered as a gift and am pleasantly surprised. Was worried after reading so many bad reviews but this came out beautiful. I think they did a great image. Chain is nothing special, probably would just get my own if I do another one,

I ordered a simple key chain that was purchased on 12/14 and they said it would be delivered by 12/23 at the latest. I finally received it on 1/04 so the Christmas gift I was hoping for was ruined. When it arrived, the material was very cheap looking and scratched. It was horribly over priced for the quality and not worth effort. I would suggest going to a "Things Remembered" and getting a better quality item that could also be delivered on time.

I did not realize these products are made in China and take a long time to receive. I ordered 3 items; A custom pillow with a photo of my neighbor's dog that just passed away, A "sterling silver" custom keychain and a regular titanium keychain. All 3 items look cheaply made and are embarrassing to give as gifts. The 2 keychains look like the same metal was used, even though one was supposedly sterling silver. The pillow is weirdly cropped. What a waste of 98.00. Keep your money and find a business who does a better job and made in the USA so maybe alittle easier to get a refund.

Ordered a memorial silver pendant of my pet. I completed the whole order form and submitted a photo and paid. Days later I get a tracking email and notice it says pillow not necklace (LT*******CN) I respond immediately. They reply that this is what I ordered and pretty much too bad. They said If I want a necklace I can go to their site and order a necklace and pay again. They refuse to make it right or refund my total cost. I didn't need to order a $50 pillow I could make myself. They are scammers and crooks DON'T use them.

I was worried these necklaces would never come after reading the reviews and I thought maybe I had been scammed, since I ordered them Dec 15th and hadn't heard anything in Jan. I got them 3 1/2 weeks after placing my order and they turned out just like I expected. They are are a great
Keepsake for my daughters to remember their dogs by and they both loved them. The only thing I do suggest is if you are ordering as a gift, order at least a month before, because they do take awhile to make, then mail out.

In spite of what some people are saying in other comments, we had a very good experience with this company. It did take 5 weeks for the item to be made and shipped from China to Australia, but it turned out simply perfect! My sister got her silver photo pendant today and she said, Its the most beautiful, beautiful, beautiful gift I have ever received! Its more than just a pretty necklace, its a treasure! I communicated with this company through both email and Facebook Messenger and I received replies to both, though some communications took longer to get the reply than others and it was clear that English was not their first language. I only gave it 4 stars instead of 5 because my sister had a problem fitting the chain that was provided through the bail on the pendant and she ultimately had to use a different chain. The custom pendant of her pet, however, was stunning, well crafted, and my sister was very emotionally moved at just how much it looked like her beloved dog.

I placed my order on 10/22 and it's now 12/21 and still no items. This was supposed to be a Christmas gift. They did respond to some emails but slowly and not with much more of a response other than to "please be patient". I've been more than patient, and now what I thought would be a great Christmas gift still hasn't arrived. I don't know if it's a scam or if they're inept. It has supposedly shipped, but there are no updates to the tracking since 12/6. Poor, poor service. Don't buy from them. What a shame that Facebook supports them.

I don't know about this particular product. I will tell you that mypets. Gift is ABSOLUTELY HORRIBLE. Ordered a photo pendant necklace from them. It took almost two months to arrive. In the meantime, I saw a problem with the order (their fault), and I tried to contact them to correct it. No response. Finally they sent me a tracking order from a Chinese shipping company which had no change in status for weeks. Finally, when the item arrived, yep, they used someone else's photo for my pendant. Got a pendant of two cats instead of my dog. Now messages to them seeking a solution have gone unanswered for a week. I will reverse the charges on my credit card. STAY AWAY!

They sent me a defective product. The hook was on the wrong side so that my cat pendant would have my cat hanging sideways. I documented this to them in photos and they admitted it was a mistake, but refused to replace for free. They would only replace if I paid additional shipping or offered me a $8 refund.

The pendant for my mother wasn't horrible, although nowhere near as nice as the pictures in the ad, but the chain they provided broke literally a half hour into her.
Wearing it for the first time.

DON"T BUY!

I ordered a necklace of my pet for my daughter's birthday. No mention of the company being in China at the time of purchase; it only stated 10 business days to make. I ordered on December 17 and didn't receive until January 16. Once received, the necklace does look like the picture I sent of my pet but it is so tiny. I was looking for something about 1 1/2 inches; instead, I got something about 1/2 inch. Also, the attachment is too small to allow the chain to go through it so I had to cut off the safety heart just to put it on the chain.

I will not buy from this company again. The pictures all looked much bigger and service was not good. I am having to mail to my daughter three weeks after her birthday because it took so long to get it. Definitely too much money for what I received.