Ordered necklace - barely worth $4 let alone $40. Piece of Chinese crap. I understand they operate under different names. DON'T order from any FB adds for making charms/necklaces of your pet.
Ordered stock items that required no production. Didn't ship out until a full week later. It's now been 10 days and still haven't received product. Tried their live chat online - they are just a slow. Never again.