Overview
MyPerfectResume has a rating of 4.2 stars from 25,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPerfectResume most frequently mention customer service, great experience and cover letter. MyPerfectResume ranks 1st among Career Advice sites.
Misleading. Indicates it's free, but it's not. Hard to log in, switch between screens. Paid up. NOw I just want to download it, and you're making me waste time filling this out and I can't find it. VERY ANNOYING!
Misleading. Indicates it's free, but it's not. Hard to log in, switch between screens.
So easy! I know I am an amazing employee, but my resume never feels like it fully reflects it! I was proof reading through it and thought to myself "this is so good its elevated my applications"
10/10 would recommend!
Thank you for sharing your feedback and rating us five stars!
This very nice woman helped me to get my refund, for I didn't know the site came with a monthly payment. She was very patient and kind. Only didn't give 5 because of the monthly payment in the first place.
Hi Nathan
We are exited that you were satisfied with our service. We are committed to providing great customer service.
Excellent product. This is my first time using it and I am very happy. I would recommend highly to others. I was able to quickly create the best resume of my life. Highly intuitive software. It is clear you have some very skilled and smart people on your team.
Thank you for sharing your feedback and for giving us a great rating.
Price is a little high for the 1 month but layout is easy and understandable and is worth it for lazy people like myself, however I have the money to do something such as pay this much for a resume, others may think paying this price is crazy so I think lowering the price or making another lower price option for fewer days or downloads may get more buyers who have less money.
Thank you, for sharing your feedback and rating us with five-stars!
Efficient. Took the thinking side of writing out and done it all for me. The variety of choices I could choose when displaying my resume was awesome. Honestly I hate writing resumes cv's I am so not good at it.
We appreciate you detailing your satisfaction with our resume builder, Nigaire.
Horribly difficult to actually buy this product. I had to try three separate credit/debit cards for it to work, not because there was a lack of funds, but because this business is so shady it was flagged by multiple institutions.
We’re sorry to hear that you have not had a positive experience, Casady.
If you need any help with your account please feel free to contact our team ad they will be more than happy to review your case using the link provided below.
Contact Us: https://www.myperfectresume.com/contact-us
I found the system through extensive research and was very pleased with the results created in less time than I would have imagined. The staff is awesome, Alex helped with a difficult problem and went the extra mile with great service. For the money and value offered, there really is not a better system on the market today, in my opinion.
Hi Todd,
Thank you so much for sharing your excellent experience about the Customer Service provided by Alex. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at MyPerfectResume. Our service is designed to be easy to use without compromising quality of the finished product. We appreciate your detailed and remarkable feedback, it's very important for us.
Upon surfing the internet 3 am in the morning, jacked up on cold medicine, and trying not to go insane because I needed a resume completed and ready to present by 9 am... I was about to throw in the towel and blame it on my severe head cold! That was, until I came across "my perfect resume". It truly is perfect! It presented everything I wanted to say in a professional manner, making me feel the utmost confident to present for a job interview a few ours later. Sick and all, I attended the interview, impressed the employer with my resume and landed me a new job, that has exceeded my expectations for a decent rate of pay... Much love!
Hi Cindy K,
Congratulations on your new job! Thanks for sharing your success with us and best of luck in the new career!
Best regards,
Anna
MyPerfectResume
The customer service rep I spoke with was amazing! Her name is Victoria #730 or #703
She understood my concerns and took the time out to explain what went wrong. Come to find out it was actually something that I over looked, the most important matter was my refund and she made sure that i would be getting my money back as well as educated me more on what the site had to offer. She was AWESOME! Thanks Victoria!
Hi Natesha,
Thank you for sharing your experience with Victoria; we’ll be sure to pass along your positive review. If there’s anything else we can assist you with, don’t hesitate to ask!
Never really knew that I had a subscription and a chunk of money was being taken away every month. No monthly billing alerts, subscription email, etc.,
But the Customer service was extremely helpful and I think I spoke to Xavier who was kind enough to understand the issue and get me a partial refund.
Hi,
Thank you for your feedback about our product and for sharing your experience with our Customer Service.
Service Agent Angel L. Was very helpful and personable. The resource itself has been useful so far, as well. I haven't yet explored all of the resources available, but so far, no complaints.
P.S. I did use the cancelation instructions which were provided. May have been small print. Got to look for the small print peeps!
Hi Andrea,
Thank you for sharing your experience with Andrea; we’ll be sure to pass along your positive review. If there’s anything else we can assist you with just contact us.
It is not free at all. Typed it up nice and neat. Got to the end and had to pay $1.95 for 14 day preview... cancel at any time. Called my credit card company as was charged $ 1.95 plus $101.13 had to cancel my credit card immediately! Please do not use this site.
Hi PM,
I’m very sorry that you have had this experience with our service. The free account gives you the ability to try out the Resume Builder to get a feel for how it works, and see what it has to offer before deciding to purchase. There is no cost to TRY it out. At this time we do offer free text (. Txt) download of your resume. But if you would like a professionally formatted version you need to subscribe.
We also explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. Please email me at anna.b@livecareer-support.com
Best regards,
Anna
MyPerfectResume
Unfortunately, I didn't jot down the person's name assisting me today but she was fabulous. She helped me with my original problem and went on to help me fix any other errors. I feel confident with my resume and cover letter. The site is easy to use. I have recommended it to others. Thanks
Hi Kimberly,
Thank you so much for sharing your excellent experience with our Customer Service team and with the assistance provided by our agent. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. We appreciate your detailed feedback, it's very important to us.
I found this site after internet surfing. I love the user friendly site and had a few questions and Brandon from Customer service was great. Brandon took his time and walked me through finalizing my resume. He was very patient and also explained the other services offered. I would recommend this site for everyone.
Myperfectresume helped tremendously with writing my resume as well as sending jobs to me that fit my skills and work history. I just wish I would have discovered their services years ago. They made everything so easy. I would definitely recommend their services.
Hi Ronald:
Wow! Thank you for that fantastic review. We are very happy to be able to help you out and make it easy for you. We appreciate you recommending our services to others. If you need any further help, please feel free to contact us anytime.
Best Regards,
MyPerfectResume
I needed to use this website for a nice resume and it came out beautiful but then 2 months later I got $25 fee out of no where but luckily they were really nice and gave me the refund and were very accommodating
Hi Alyssa,
Our customer service team is always here to help. Thank you for sharing your experience.
My husband never signed up for this service and the got a copy of our information, they have been charging his credit card for over a year without us knowing as all the money was paid off and my husband thought he had cancelled the card. They refused to refund the money and his bank won't do anything for him. Evil company, they are fraud and used my husband credit card without our knowledge
Hello Amy F, we are sorry that you have had that experience with the service. This is how our service work. The client go into our web page and create a resume with our builder, at the end the client can download the final result in a plain text format for free but if the client desire to use our templates, designs and modern formats they need to subscribe for our service. Client input the credit/debit card information and need to agree to the terms and conditions of the same to be able to have full access. We offer a 14 days full access for an initial fee and we indicate that if the cancellation is not process within the 14 days it will auto enroll into the monthly access to not interrupt the service. We offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues, you can send me a private message or you can email me at customerservice@livecareer.com
Best regards,
My Perfect Resume
I've not done a resume in over 10 years and my career move required me to create one. With limited time required to apply for my position, this was extremely helpful to have things inputted that was exactly what I would have done.
Way to make our day, reviews like yours keep us going, Virginia!
There has not been a need for me to update or submit a resume in a long time. When asked to do so, I turned to My Perfect Resume. With their templates, I was able to create a professional resume. I am also pleased to add I have been successful in moving forward within my career. Much appreciate the easy to follow guide of creating that 'perfect' resume. Tx.
Hi Allan A.,
Congratulations on your new job! We’re glad to be of assistance. We wish you more success in your new career.
Best regards,
Anna
MyPerfectResume
My Perfect Resume takes the hassle out of resume writing. Choose from several templates and follow easy prompts to create the perfect job-ready resume effortlessly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey, Alty
Thank you for taking the time to share your thoughts, to clarify, we do not mislead our users as we are in fact free.
For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free. We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.