Overview
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
When I started, it said that the template was free. Once I got finished it charged me.
Thank you for the help, it really helped me. God bless you
You're welcome, Amairani! Thank you for sharing your positive experience with us!
It made it easy for me to make and standardise my resume.
Thank you for the glowing review, Moses.
Much easier to do my resume with my 32 work history experience
Thank you for sharing your feedback and rating us five stars!
New to the process but you guys made it easy. Thank you!
Thank you for sharing your feedback and rating us five stars!
Should be notified upfront that there will be charges and a subscription.
Thank you for sharing your feedback and for giving us a great rating.
Received a quick answer to a problem when I called the hotline.
We are committed to providing excellent service and it’s great to hear we delivered our promise to you, Allison. If you need further help, let us know!
I enjoyed using my perfect resume, it was quick and easy. I will definitely use it again.
Thank you, for sharing your feedback and for giving us a great rating.
Easy to build. Not too happy with the placement of the jobs
We are always open to suggestions on ways we can improve and thank you for providing us with your feedback, Shulunda.
You can't print the resume do you think that's fair to someone
Hello, Yvette
Thank you for bringing this to our attention and our apologies for the negative experience, we take our customer’s feedback very seriously, know that we hear you and we’re here to help, so please send us an email to social@myperfectresume.com.
Very simple to use. Would have preferred to have a heads up about the cost. But minimal
Thank you for sharing your feedback and for giving us a great rating.
Love how easy it is especially that it gives you pre-written suggestions.
Thank you for sharing the love, Pora! It’s awesome to know how pleased you are with our resume services.
Truly made the daunting task of updating a resume much, much easier!
This is what we love to hear from our customers, we are here to help with your resume anytime you need us!
You guys made it very easy to build my resume, thank you.
You made our day with your review, Dave thank you!
Mention the cost to be able to access your resume at the very beginning a little misleading
Thank you for sharing your feedback and for giving us a great rating.
It says get free resume yet i am still paying for it
Hi Ann Marie,
Yes, to use our site and our builder is free. However, we offer several premium services, which do incur a charge. We hope this clarifies any confusion!
$25/month to basically just keep a resume template is a little steep.
We're always open to suggestions for improvement, Mariah please do not hesitate to reach out to us with more of your feedback!
It says free but it's not. Otherwise, it was easy to use.
Thank you for sharing your feedback and for giving us a great rating.
The process was very easy and am very thankful for this resource.
Thank you for sharing your feedback and for giving us a great rating.
Filled in resume, paid, and the email wont open the proper link
We’re sorry to hear that you have not had a positive experience.
If you need any help with your account please feel free to contact our team ad they will be more than happy to review your case using the link provided below.
Contact Us: https://www.myperfectresume.com/contact-us
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rayland,
Please know that our site is free to use as are our templates. We give customers the option of continuing with our premium services if they are satisfied with the end result!