business logo of MyPerfectResume

MyPerfectResume

Overview

The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

value
554
quality
544
This company responds to reviews on average within 7 days
+55
How would you rate MyPerfectResume?
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New Jersey
1 review
0 helpful votes
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Always a catch at the end lol
October 27, 2021

Always a catch at the end lol. Never tell you about the price before.

Date of experience: October 23, 2021
Yashira H. MyPerfectResume Rep
over a year old

We appreciate your feedback, William.

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Virginia
1 review
0 helpful votes
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Great took
January 27, 2020

This was a easy and fun way to create a great resume'. Highly recommended.

Date of experience: January 24, 2020
California
1 review
0 helpful votes
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It was Very easy to do and follow
January 8, 2021

It was Very easy to do and follow. The pre-filled suggestions were very helpful

Date of experience: January 4, 2021
Yashira H. MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and for giving us a great rating.

Philippines
1 review
0 helpful votes
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Thank you so much for this
March 4, 2020

Thank you so much for this. I had my resume in minutes. So helpful.

Date of experience: March 3, 2020
Manuel K. MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and for giving us a good review.

Georgia
1 review
0 helpful votes
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When I googled resume this popped up for free but I had to pay.

Date of experience: October 8, 2019
Brandice W. MyPerfectResume Rep
over a year old

Hi Nick,

If we may clarify, the basic text version of any resume created can be downloaded free of charge and our 14-day trial comes with a 100% money-back guarantee!

Texas
1 review
0 helpful votes
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Very easy to follow step by step instructions
March 25, 2021

Very easy to follow step by step instructions. Good for anyone needing a resume

Date of experience: March 13, 2021
Yashira H. MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and for giving us a great rating.

Canada
1 review
0 helpful votes
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IT was so easy to use and enabled me to complete a great resume.

Date of experience: August 27, 2021
Yashira H. MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and rating us five stars!

Mexico
1 review
0 helpful votes
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Awesome step by step and very clear!
November 23, 2020

Awesome step by step and very clear! I will definitely recommend it to everyone!

Date of experience: November 23, 2020
Yashira H. MyPerfectResume Rep
over a year old

You just made our day, Omar, thank you!

Pennsylvania
1 review
0 helpful votes
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Wanting to alter font sizes and haven't figured out how to do that yet

Date of experience: August 6, 2021
Yashira H. MyPerfectResume Rep
over a year old

Thank you, Lisa, your feedback is much appreciated, please know that you can edit those directly from your Custom Format section there you can adjust the font size, spacing, margins, etc.

Let us know if this helps!

Louisiana
1 review
0 helpful votes
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Good plug in choices with power words built in to et your results faster.

Date of experience: April 14, 2021
Yashira H. MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and rating us five stars!

Wisconsin
1 review
0 helpful votes
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So Far So Good!
April 16, 2021

So Far So Good! Easy to use, and we shall see! Wish me luck!

Date of experience: April 16, 2021
Yashira H. MyPerfectResume Rep
over a year old

Thank you, William, for sharing your experience thus far!

Canada
1 review
0 helpful votes
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The templates were really easy to use and get a really good looking resume

Date of experience: March 24, 2021
Yashira H. MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and rating us with five-stars!

Arkansas
1 review
0 helpful votes
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Id prefer a one-time fee to a subscription service
February 13, 2020

Id prefer a one-time fee to a subscription service. Charges were not mentioned up-front.

Date of experience: February 12, 2020
Yashira H. MyPerfectResume Rep
over a year old

Our goal is to make sure you’re satisfied with our service and we’ve fallen short on that for you, we sincerely apologize, Cody!

We want you to have the best possible experience with our product and we’d love to see if we can find a way to make that happen. Shortly, you will receive a direct message so we can look into what’s happening for you.

Arizona
1 review
0 helpful votes
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This was a good experience for me, it was simple follow the format. Thanks

Date of experience: March 3, 2020
Manuel K. MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and for giving us a good review.

Pennsylvania
1 review
0 helpful votes
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Mike S.
August 11, 2023

Many options, many great features, easy you navigate and build or pre written examples.

Date of experience: August 11, 2023
Veronica L. MyPerfectResume Rep
over a year old

Thank you for the encouraging words!

Wisconsin
1 review
0 helpful votes
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It was fast and easy, and i got a good resume out of this

Date of experience: July 17, 2020
Manuel K. MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and for giving us a great rating.

Canada
1 review
0 helpful votes
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Love the suggestions and helping hints to create a quick and professional resume quickly

Date of experience: December 3, 2020
Yashira H. MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and rating us with five-stars!

Missouri
2 reviews
0 helpful votes
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It was easy to use but not free as it states in the beginning.

Date of experience: November 29, 2020
Yashira H. MyPerfectResume Rep
over a year old

To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a Full Access account for a small fee that offers a 14-day trial period, this gives you the ability to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

New York
1 review
0 helpful votes
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Super easy to create a resume you can be confident will get you noticed

Date of experience: July 19, 2020
Manuel K. MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and for giving us a great rating.

New York
1 review
0 helpful votes
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Love the AI driven suggestions and the UI is amazing. Well done! Thank you.

Date of experience: December 11, 2020
Yashira H. MyPerfectResume Rep
over a year old

Thank you, for sharing your feedback and for giving us a great rating.