From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
Great services and it saves me time and I feel secure about my resume!
Pretty competent filled answers for my obscure talents, means you have a wide variety of info to help a wide variety of people
Thank you, Molly, we truly appreciate your feedback, happy customers make our days brighter.
Nice easy way to get a resume without any strain on your brain
Thank you, your feedback is much appreciated, Mason!
The only thing I don't like is after 14 days trial you are committed to automatic billing of 23.00 per month, if I forget to cancel I am stuck
Thank you for sharing your feedback and rating us five stars!
Good and clear to follow instructions thanks for all the help
We appreciate you detailing your satisfaction with our builder, Conrado!
Expensive, lacks flexibility, templates are not compatible with many systems which I recently found out through employers and recruiters causing me many missed opportunities. Frankly, it straight up just makes me look bad and unprofessional. Lastly, it does not translate well in Word doc format. I have been trying to get ahold of customer service for nearly 2 months and I received one reply saying that I should email my resume directly to the employer... you can't do that with almost any job postings - that's not how the application process typically works... after that, I got ghosted...
We're very sorry to see that you view us that way, Christina, as we state everything up-front so our users can be aware of the types of services that we offer.
To clarify, once you select our 14-day trial plan, you’re automatically enrolled in our subscription service, which we let you know at this stage that you may cancel at any time. In addition, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the trial expires you authorize us to charge the card on file every four weeks at the regular price of the subscription.
The auto-renewal information is listed in multiple areas like in our sales page where all of our plans are displayed, on our payment information page where you actually enter the card details, and finally on your welcoming email which details your 14-day trial purchase as well as your new subscription.
We hope that all of this information helps clear things up and if you need help in the future, please do not hesitate to contact us directly using the link provided below, as we'll be very happy to assist you personally with anything related to the builder or your account.
Contact Us: https://www.myperfectresume.com/contact-us
Very easy to use and love the guidance. I have a resume in less than an hour.
Thank you, Kimberly, for sharing your feedback and rating us five stars!
Thought was free, so now have to join in order to obtain resume and cancel but resume looks great
We appreciate your feedback, Vikki.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Thought was free, so now have to join in order to obtain resume
Thank You developers of this application and website. I have asked others to do my resume so can be professional and apply for suitable work. None of them came through to help. I family member pulled my coat to this wonderful and life changing website. I want to say thank you from the bottom of my heart.
Thank you, Pharoah, and a way to make our day, reviews like yours keep us going.
Wonderful, very helpful and easy. Love the many choices of templates
Thank you, Monique, glad we were able to help.
As everybody knows, back to the 2020 our world as hit with corona and plenty of people around the world lose their jobs just because of the reduction of workplaces in orer to save money. Actually, I wasn't prepared for such events and had a great job which I liked a lot. Anyway I started to search for a new occupation mostly because I had a need to feed my family. This company helped me a lot in this case. They helped me to create a perfect resume, which helped me to apply for a job of my dream. Nowadays I'm very happy that I met this company in the right time.
So far so good. Waiting to actually see the printed copy.
Thanks, Karen, for sharing your experience thus far!
I paid a 3 days access and after a month I got a charge in my account for a subscription. I asked to cancel and refund as I did not authorize the transaction and he is only givimg me a prorated refund. They charged me today for $23.95 and giving me a $11 prorated refund. What kind of a prorated charge is that? A $12.95 a day prorated? Plus I did not subscribe nor authorized the transaction. I did not even get a email saying that 3 days access has passed and they will charge me for a subscription. I only used it for a couple days as all I needed is to create a resume.
We're very sorry to see that you view us that way, Leonara, as we state everything up-front so our users can be aware of the types of services that we offer.
To clarify, once you select our 14-day trial plan, you’re automatically enrolled in our subscription service, which we let you know at this stage that you may cancel at any time. In addition, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the trial expires you authorize us to charge the card on file every four weeks at the regular price of the subscription.
The auto-renewal information is listed in multiple areas like in our sales page where all of our plans are displayed, on our payment information page where you actually enter the card details, and finally on your welcoming email which details your 14-day trial purchase as well as your new subscription.
We hope that all of this information helps clear things up and if you need help in the future, please do not hesitate to contact us directly using the link provided below, as we'll be very happy to assist you personally with anything related to the builder or your account.
Contact Us: https://www.myperfectresume.com/contact-us
I love how the process is so simple and offers excellent wording based on the job you select. The excellent choice of job descriptions is a huge plus!
Thank you, Paige, for sharing your feedback and rating us five stars!
I called in to cancel free trial and the representative told me about other options, I declined and I ended up with an additional charge on my credit card for a monthly subscription. Called back the next day to dispute and they will not give full refund. Clearly a scam. Do Not Use!
Thank you, Daphne, for taking the time to bring this to our attention, and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so please contact our Customer Service Team using the link provided below.
Contact Us: https://www.myperfectresume.com/contact-us
Great and easy to use service and it was also fast to make my new resume.
Thank you, Michael, we’re happy to hear that it was as easy as 1, 2, 3!
I didn't know when you subscribe it automatically charges you 23.95 a month I realized after 2 months that they charged me. I called for a refund they didn't want to give me back my money! I Used this site for my resume with a charge of 2.95 and all of a sudden my bill is $50! I Will DISPUTE it!
We're very sorry to see that you view us that way, Pin, as we state everything up-front so our users can be aware of the types of services that we offer.
To clarify, once you select our 14-day trial plan, you’re automatically enrolled in our subscription service, which we let you know at this stage that you may cancel at any time. In addition, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the trial expires you authorize us to charge the card on file every four weeks at the regular price of the subscription.
The auto-renewal information is listed in multiple areas like in our sales page where all of our plans are displayed, on our payment information page where you actually enter the card details, and finally on your welcoming email which details your 14-day trial purchase as well as your new subscription.
We hope that all of this information helps clear things up and if you need help in the future, please do not hesitate to contact us directly using the link provided below, as we'll be very happy to assist you personally with anything related to the builder or your account.
Contact Us: https://www.myperfectresume.com/contact-us
They automatically started charging a recurring bill without even mentioning it beforehand. You can't cancel the subscription on the dashboard, you need to contact them in order to cancel the service. This is a very scummy company that deceives customers in order to make a quick buck.
We're very sorry to see that you view us that way, Raheem, as we state everything up-front so our users can be aware of the types of services that we offer.
To clarify, once you select our 14-day trial plan, you’re automatically enrolled in our subscription service, which we let you know at this stage that you may cancel at any time. In addition, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the trial expires you authorize us to charge the card on file every four weeks at the regular price of the subscription.
The auto-renewal information is listed in multiple areas like in our sales page where all of our plans are displayed, on our payment information page where you actually enter the card details, and finally on your welcoming email which details your 14-day trial purchase as well as your new subscription.
We hope that all of this information helps clear things up and if you need help in the future, please do not hesitate to contact us directly using the link provided below, as we'll be very happy to assist you personally with anything related to the builder or your account.
Contact Us: https://www.myperfectresume.com/contact-us
Resumes are good but too expensive... I'm trying to find a job and can't afford to fork out 24.00 for a resume. Hope it works..
Thank you, Tina, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
I just Love the step by step process and the recommended help!
Thank you, Stephanie, for sharing your feedback and rating us five stars!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the glowing review, Theodora!