Overview
MyPerfectCoverLetter has a rating of 3.4 stars from 57 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPerfectCoverLetter most frequently mention and customer service. MyPerfectCoverLetter ranks 18th among Career Advice sites.
I am "partially retired" and when something truly interests me I do like to check out opportunities - oftentimes something professional and not too wordy is the answer,
First off I was having trouble trying to purchase the 14 days and I could not. So then the rep told me to sign in to perfect cover letter, which I did, (I was on perfect resume), and said that it will work on this site. This user I have used years ago so all the resumes on that one were completely outdated. He said that he will be able to upload the new one I created, and I even asked multiple times to make sure. After being on the phone for 40 min, the charge goes through and he tried rushing me off the phone and told me to upload it, I reminded him he said he was going to do that, then he said oh sure I will do that hold on. So he uploaded it and it was not even close to the one I had created it looked copied and pasted! Good thing before I called I screenshot the one I had created just in case anything happened. So he really used his deception to act like it was some kind of instant transfer between accounts in which it was not and he did it manually. Other than that the site is good for creating resumes just use this advice and be aware of their sales talk and deceptive schemes.
Hi Jason,
Thanks for taking the time to tell us about your recent experience with our Customer Service. Your feedback is an important part of our efforts to keep customers happy. That's why we would appreciate it if you can contact us at Social@MyPerfectResume.com. With your reply, we will appreciate if you can include the email address used to create your account with us and any other information that you may considered pertinent to resolve your issue.
Great Client service from Ian, made me feel at ease and confident about the services required. Thank You Ian!
Hi Betta, thank you for that awesome review, it is very appreciated. We are happy to know that Ian was able to resolve everything for you and that you liked our services. If you need anything in the future, just contact us, we’re here for you. Thanks!
Thank you so much Walter! I enjoyed speaking with you on today concerning my issue. The experience was very detailed and you have great customer service skills. You were able to identify my issue and take care of it in extremely short time!
Hi Doris,
Thank you for sharing your experience with Walter; we’ll be sure to pass along your positive review. If there’s anything else we can assist you with just contact us.
I used this site to help rebuild my resume, not knowing it had so many other benefits. Not only did rebuild my resume I now have a cover letter and they also helped me search for new job opportunities. The customer service was great. I would definitely recommend this site to my friends and family.
Hi Tasha,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
I used this service once to create a professional resume an cover letter. I obtained a job offer rather quickly. When I decided I wouldn't currently need their services, I proceeded to cancel my subscription. The representative was friendly and didn't continue to push the product on me, but did offer other discount plans if I was still interested but respectfully declined. He proceeded to go through the cancellation process without any problems. Great customer service. I would recommend this site to anyone looking to build a resume.
Hi Melvin,
Thank you, Melvin, for sharing your positive experience with us. Our Customer Service team is committed to always providing excellent customer service and we feel accomplished knowing that we deliver on our promise. If you need further help, please do not hesitate to contact us.
I called to cancel my subscription and had the good fortune to speak with a gentleman named Nomar. He was very polite, efficiently and quickly took care of my cancellation, and arraigned to refund this months service fee! He did offer a temporary lower fee, trying to get me change my mind, but it was not at all high pressure! I wish more Customer Service Reps handled calls like Nomar!
Hi Jay, thank you for that amazing review. We are glad to know that Nomar was able to resolve everything for you and that you liked our services as well. If you need anything else, just contact us, we’re here for you. Thanks!
Bryan was extremely polite and professional when I called to cancel my membership! I had some issues trying to cancel in the past but he was nice enough to email my cancellation confirmation so there were no misunderstandings.
Hi Angela,
We’re proud to know that Bryan was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
No matter the problem, you can be certain that the customer service will find and identify a solution to it. Even if it takes you a long time to do so, the people responsible for customer service will stay by your side until its fixed.
Hi Petros,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Juan was very helpful, friendly and welcoming. While I was waiting on the results of the solution he found for me, he made conversation. It was overall a great experience.
Alannah, we're so glad to hear that Juan created such a pleasant exchange for you! Thank you for taking out the time to share your positive experience!
I was very satisfied with customer service, and I got a good information about the web site. First I wanted to unsubscribe because I did not know what this web site is about exactly but I got a good information and I will stay.
Hi Marija,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
I recently subscribed to MyperfectResume and was attempting to update the work history portion of my resume but my new jobs were showing up at the end and not the beginning. I tried to correct it by making another resume but it still did the same thing. The formatting kept getting messed up. I sent 2 emails explaining the problem, but the solution given to me each time would not work. Finally I called and i'm so glad I did. Mercedes answered and understood my problem and ACTUALLY FIXED IT FOR ME! She was personable and professional and even convinced me to continue service after my 2 week free trial by stressing the additional features, like the job search and email options, that I wasn't aware of. Mercedes is an asset to your organization.
Hi Joanne,
We are thrilled that you were delighted with how Mercedes was able to provide assistance to your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
AMAZING customer service! Very very helpful and patient and it didn't take very long to resolve my issue! Dhalma in customer service was very kind and handled my issue very quickly and professionally! Job well done!
Hi Bailey,
Thank you for your feedback about Dhalma and how she was able to provide assistance with your request. We strive to provide a great Customer Service experience with a one-stop resolution approach. If you need further help, please do not hesitate to contact us.
The customer service rep that I spoke with was very friendly, very knowledgeable and very efficient on helping me get my issues resolved. Thankyou again. You were a pleasure to deal with.
Hello Stephanie, thanks for taking the time to review us. We’re proud to know that our experts were able to resolve your situation and that you were pleased with our service. If you need anything in the future, just let us know. Thank you!
They served me really well and made sure I got off the phone with full satisfaction and I really appreciate their help. Thanks to Natalia from costorica. She deserves a raise
Hi Chi,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Natalia was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Your customer service representative was very helpful and polite. If I ever need your services again I will surely be back. I would recommend you to all my friends. Thanks for all your help.
Way to make our day, Jesus! Reviews like yours keep us going. Our customer service agents are always here for you so if there’s anything else we can assist you with, just contact us. Have a great one!
Did a great job keeping me at ease. A bad day turned satisfying because of her. I could understand her clearly which is a plus.
Hello, Acepe:
Thanks for sharing your experience with our agent. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. Your feedback helps make our service even better.
The gentleman was very helpful, I'm thankful for the kindness portrayed through his kind words. He helped me resolve my subscription issues and I'm thankful.
Hi Laura,
Thank you for that awesome feedback. Thank you for your review on our Customer Service Specialist. We are committed to providing great customer service.
I had the pleasure of speaking to a gentleman by the name of Brian. Don't know the proper spelling but he was very professional, caring. Kind and knowledgeable of his job. I give Brian a "10 plus".
Hi Patricia,
We’re proud to know that Brian was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
I called to cancel and get a refund and the person over the phone was extremely easy to work with and also very pleasant to talk to. He took care of what i needed thank you!
Hi Maira,
That’s what we like to hear, Maira. Our customer service team is always here to help. Thank you for sharing your experience.
MyPerfectCoverLetter Cover Letter Generator takes the hassle out of writing your cover letter. Our AI builder offers professionally designed templates and easy prompts to tailor your letter to different industries and career levels.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jonathan,
Thank you for your feedback and for sharing your experience with us