MyPerfectCoverLetter
Questions & Answers
Hi I have sent emails about this subscription that I thought was a 1 of $19.95 but no use have been taking $34.95 out of my account since 8th August
Asked by Lee-ann W. on 1/28/2021
1 Answer
Yashira H.2/2/2021
Hello, Lee
We're sorry to hear that you have not had a positive experience with our company.
To explain, when users sign up for our 14-day trial, we're very transparent in disclosing the subscription policy in several areas from the sell page to the order confirmation page, in addition to the payment confirmation email as well. That said, we'd greatly appreciate an opportunity to change your mind about us.
Please email us directly at: social@myperfectcoverletter.com with your Account ID or the email address associated with the account and we will promptly look into the matter.
Thank you.
We're sorry to hear that you have not had a positive experience with our company.
To explain, when users sign up for our 14-day trial, we're very transparent in disclosing the subscription policy in several areas from the sell page to the order confirmation page, in addition to the payment confirmation email as well. That said, we'd greatly appreciate an opportunity to change your mind about us.
Please email us directly at: social@myperfectcoverletter.com with your Account ID or the email address associated with the account and we will promptly look into the matter.
Thank you.
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