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Kansas
1 review
0 helpful votes
Follow Amalia S.
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Such a glam clip
July 24, 2020

This large pin is just so gorgeous and such a good quality, well made and hold my hair very well and look very fashionable and glam for any occasion. This is definitely a luxury clip and I absolutely love it.

Date of experience: July 24, 2020
Emily P. Kitsch Rep
over a year old

Hello Amalia! Thank you so much for your kind feedback. You made our day!

New York
1 review
13 helpful votes
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Amazing.
June 30, 2020

Honestly i wasn't hesitant buying such a expensive hair wrap but I've been washing my hair every night, i work in healthcare, and my turbie twist just doesn't hold all my hair as good as it could. I have long thick hair. So I kept seeing ads for this so decide to splurge. Honestly I'm glad i did. The elastic at the bottoms catches all your hair to twist up. The elastic tie and button and in perfect position. I would suggest the elastic tie on the outside but it still works great. If you're in the fence just buy this. It was great. Dries my hair quickly.

Date of experience: June 30, 2020
Emily P. Kitsch Rep
over a year old

Hi there! Thank you for the kind feedback on our Microfiber Hair Towels! It's customers like you that are the best part of our brand. Thanks for making our day!

Nevada
1 review
0 helpful votes
Follow Mia P.
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These masks are wonderful. They are high quality and comfortable. They cover your nose and securely stay on your face to help you feel protected. On top of the safety and comfort - they are adorable! I'd definitely recommend these and would definitely buy more.

Date of experience: July 25, 2020
Emily P. Kitsch Rep
over a year old

Hello Mia! So happy to hear how much you love our Cotton Face Masks! We really appreciate you sharing your kind review. Thank you!

Florida
1 review
1 helpful vote
Follow Gorman A.
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Bought this towel to replace the cheap one I bought a few months ago. The old one was thin material that didn't absorb enough, and was difficult to secure. The first thing I noticed about the Kitsch towel was how soft and thick it was. Its easy to put on, and the button for securing it is in just the right place, so I don't worry about the button popping off while I'm wearing it. I love how absorbent it is, I wear it for about 10-15 minutes most times and my hair is about 85-95 % dry when I take it off, which is the perfect time for me to use my leave in treatment. I couldn't be happier with this towel, and if your thinking it's a little expensive for a hair towel, I promise you its 100% worth it. Now I do have to say they lose a bit of softness after washing, but they almost double there absorbency!

Date of experience: June 26, 2020
Emily P. Kitsch Rep
over a year old

Hi Gorman! Thank you for the kind feedback on our Microfiber Hair Towels! It's customers like you that are the best part of our brand. We appreciate you!

Sweden
1 review
0 helpful votes
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Greatest Satin Pillowcases!
September 29, 2020

I have ordered numerous satin pillowcases online and I am always left disappointed. I am glad that I stumble upon this shop and their website. I have been using their satin pillowcases for a few months now and the quality is top notch!

Date of experience: September 29, 2020
Emily P. Kitsch Rep
over a year old

Hello Vanne! So happy to hear how much you love our Satin Pillowcases. Thanks for making our day with your kind review!

Colorado
1 review
2 helpful votes
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Customer for life.
April 12, 2022

I bought the rice water shampoo and conditioner bars and the charcoal and sugar scrub bars and love them. I bought a shower caddy and it came with the leg was bent and I let them know and they sent out a replacement right away. I highly recommend and will continue to use the bottle-less products. Makes my hair silky and smooth and lathers up well. That sugar scrub bar is scrumptious. Charcoal bar-amazing. Customer service 10 out of 10. Products 10 out of 10. Highly recommend.

Date of experience: April 12, 2022
Philippines
1 review
0 helpful votes
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I have a long curly hair and it really takes some time before it will dry up. I am a busy girl and I have little time to prepare. This product from Kitsch has been my lifesaver - the Microfiber Towel Scrunchies! It helps my hair to dry fast! It makes less frizz in my hair! Thank you kitsch for this lifesaver item! Worth the price for 2!

Date of experience: October 2, 2020
Emily P. Kitsch Rep
over a year old

Hi Jezah! We're so happy to know how much you're enjoying our Microfiber Towel Scrunchies! Thanks for sharing your kind feedback, it made our day!

New York
1 review
0 helpful votes
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Great Products
May 20, 2021

I am looking for a suitable gift for my wife. It's for her birthday present. Then I visited Kitsch. WOW they heave great modern quality products and I found a appropriate gift for my wife. Thanks Kitsch.

Date of experience: May 19, 2021
California
1 review
1 helpful vote
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Excellent
June 29, 2020

I'm a sucker for polka dots! I have a light weight towel designated for my hair, it's super ugly and old, but easier for me to wear on my head. So excited I came across this micro finer hair towel! I'm obsessed with it and I can finally turn my old hair towel into rags where it belongs :) Oh, and I have a LOT of hair, and it's LONG, and it all fits inside the wrap!

Date of experience: June 29, 2020
Emily P. Kitsch Rep
over a year old

Hi Dilorenzo! We are thrilled to hear how much you love our Microfiber Hair Towels. Thank you for the kind feedback! It's customers like you that are the best part of our brand. Thanks for making our day!

North Carolina
2 reviews
1 helpful vote
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Completely Impressed!
January 13, 2023

I am not sure where to send this. I used the product for the first time a few minutes ago and wow. Let me explain. I have long thick natural curly hair. I have never found a shampoo or conditioner that I am satisfied with. That is from store bought to salon purchased. That says a lot for a 47 year old. I constantly have tangles and knots. So bad that last March I cut 12 inches off bringing my hair to my shoulders. I was heartbroken because I was known for my long curly locks. I immediately noticed when I opened package the smell. It smell so clean and very refreshing. I used the shampoo bar. A little getting use to. I will admit. Then used the conditioner. The conditioner didn't lather a lot so I could not tell if it was in my hair or not. My hair is so thick just looked wet. So I added some more. Then I felt it soften up and the texture completely changed. I could not use the exfoliator because my hair was so thick and tangled. I rinsed. Got out of shower. Now the brushing my hair after my shower is usually a long process. It is me huffing and puffing. Dangler and brushing. Then repeating. It usually takes a good 20 plus minutes to get tangles and knots out of my hair. Tonight. I used no dangler and my hair which is now almost back down to my bra strap brushes right out in less than 3 minutes. I was in complete and utter shock. That is just after the first wash. I am so happy. I cannot thank you enough. I hope to continue to be a satisfied customer and hope to continue to be able to purchase the product.

Date of experience: January 12, 2023
California
1 review
0 helpful votes
Follow David R.
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These masks are soft and comfortable. They are great quality for the price. They are on the thicker side so you aren't getting flimsy cheap quality. I want them in every pattern. The shipping was super fast and communication from the company was fantastic. Thank you Kitsch!

Date of experience: July 16, 2020
Emily P. Kitsch Rep
over a year old

Hi David! Thank you for the kind feedback on our Cotton Face Masks, and for being a part of the KITSCH community! It's customers like you that are the best part of our brand. Thanks for making our day!

California
1 review
1 helpful vote
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I had ordered 3 packs of the 3pc sets and one pack of the disposable masks. I ordered two separate times and they said they couldn't put them in the same package when i emailed them. They then sent it in only one and so i was then charged for two packages instead of one. They also gave me a wrong set of masks that i had not ordered and on the receipt it shows what i ordered and they had not given me one of the packs. I emailed them twice and they did not answer and it has been over 24 hours. They have horrible communication and understanding but their masks are good. They are definitely on the smaller side. Would recommend buying in person so they don't make mistakes and charge extra.

Date of experience: April 4, 2021
New Jersey
1 review
0 helpful votes
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I purchased a 3 pack of face masks on July 14th. It's now August 17yj and I have not received. My coworker gave me one of their masks but said it took 5 weeks for her order. She thought it was an isolated mistake. Not so sure now.

Date of experience: August 17, 2020
Emily P. Kitsch Rep
over a year old

Hello Barb, and thank you so much for your feedback!

We are so sorry to hear about the length of time it has taken to receive your order. That is unacceptable, and we apologize. We’d love the opportunity to make this right for you, so we will be reaching out to you via private message. We are ready to help however we can, answer any and all questions, and most of all, listen. We look forward to assisting you!

Sri Lanka
1 review
0 helpful votes
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The Great Service
January 21, 2021

Efficient and very effective
Kitsch is an attractive website with nice products.
All products are very nice and useful.
Kitsch wonderful website and work peroperally good.
I will recommend this website to everyone to buy products from here.

Date of experience: January 20, 2021
Philippines
1 review
0 helpful votes
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Love Love Kitsch!
September 30, 2020

Love the prints, the design and the quality of Kitsch's products! Talk about elevated essentials! I always feel happy whenever I see my Kitschies :) Obviously a Kitsch fan here LOL! For first time "Kitschers", I definitely recommend the hair towels and the towel scrunchies. They are so unbelievably supple and they dry my hair real fast! My next favorite are the satin sleep sets, which are my go-to bridal shower gifts for friends getting hitched. And those face masks. So in love with their cotton masks! They are reusable so I feel like I am helping the environment! And who says you cannot be stylish during a pandemic? I have the tie dye and the leopard sets and they look so good! :)

Date of experience: September 30, 2020
Emily P. Kitsch Rep
over a year old

Hi Maria! Thank you for the kind feedback! We're so happy to hear you've had a chance to try a variety of our products, from our Towel Scrunchies to our Cotton Face Masks. It's customers like you that are the best part of our brand. Thanks again for making our day!

Michigan
2 reviews
0 helpful votes
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Castor Oil Shampoo
December 27, 2023

Have fallen in love with this shampoo! I barely touched my wet hair with the bar and it lathered up instantly. Hair is better than ever. Thank you!

Date of experience: December 26, 2023
Texas
1 review
0 helpful votes
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Masks
July 25, 2020

Working Customer service in a Cafe I have to wear my mask during my whole shift and all around these are my favorite masks, Light, breathable, stylish and easy to wear! I have been asked several times where my masks are from and I always refer them here. HIGHLY recommend, great price and quality.

Date of experience: July 25, 2020
Emily P. Kitsch Rep
over a year old

Hi Lana! So happy to hear how much you love our Cotton Face Masks! It's customers like you that are the best part of our brand. Thanks for making our day!

Austria
1 review
0 helpful votes
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Like the purchased products
September 13, 2021

I like different beauty care products. This time I dec8ided to use tyhe ones offered by this brand. That was my first time and you know I will keep using the brand for some time because I like everything that I bought.

Date of experience: September 12, 2021
Philippines
1 review
0 helpful votes
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Satin Pillowcase
October 13, 2020

The case is beautiful! Very lovely and looks good to my interior! Materials are awesome and quality tho shipping was a bit long but overall understandable.

Date of experience: October 12, 2020
Emily P. Kitsch Rep
over a year old

Hello Rubi! Thank you so much for the feedback on our Satin Pillowcases! We apologize for the delays in shipping and appreciate your understanding as our shipping carriers are running behind during this unprecedented time. Thank you again for your kind words!

California
1 review
0 helpful votes
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Kitsch weighted eye masks are awesome... top quality. It really has improved my sleeping. This a company with a heart that cares about all their customers and feature great products.

Date of experience: July 27, 2021

Overview

Kitsch has a rating of 3.6 stars from 211 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitsch most frequently mention customer service, face masks and good quality. Kitsch ranks 5th among Hair Care sites.

service
50
value
47
shipping
48
returns
40
quality
43
+23