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MYKAReviews 579

1.5
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MYKA Reviews Summary

MYKA has a rating of 1.5 stars from 579 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MYKA most frequently mention customer service, phone number and name necklace. MYKA ranks 115th among Personalized Jewelry sites.

service
152
value
144
shipping
153
returns
86
quality
128
This company responds to reviews on average within 0 days
Virginia
1 review
7 helpful votes
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Advertises and presents themselves as American company but out of Israel. Cannot meet shipping deadlines as promised, even after paying for rush delivery. Takes over two weeks to arrive and came after holiday, Valentines Day and they promoted for that day. After I asked for refund they ghost you and avoid conversation and play games. Stay far away from this company. They lack honor, integrity, and legit business practices.

Date of experience: March 17, 2021
Darcy N. MYKA Rep
over a year old

Hi Tod,

I am very sorry if you not happy with this purchase. MyNameNecklace is the leading international website for personalized jewelry, with more than a decade of experience.

We are a global company with offices and warehouses in the United States, United Kingdom, Australia, France, and the Middle East. For more information, you can visit the About Us page.

Your satisfaction is our top priority. Can you please provide me with your order number, full name and emaill address for me to check what happened to the order, and provide the best possible resolution?

I look forward to hearing from you.

Sincerely,

MyNameNecklace Team

GB
1 review
0 helpful votes
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This was a gift for mother's day. Great quality and a great product. You were able to track your package as well, so you could tell if there were any deals. Would definitely buy from here again.

Date of experience: March 16, 2021
New Zealand
1 review
1 helpful vote
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Amazing
March 16, 2021

I have ordered approx 4 times now and every piece is amazing, 3 necklaces and 1 bracelet and everyone I have gifted there to love them.

Date of experience: March 16, 2021
Canada
1 review
1 helpful vote
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I am *******% convinced that every single positive review for this absolutely horrible company is a fake. I had not received a locket i had bought and the only thing that came was a ring with the gems that had fallen off and only offered me a 10% refund? A 10% refund for a locket i never received and a ring that is literally none wearable. I'm still messaging customer rep about this and no one is helping. HORRIBLE COMPANY! A whole scam! Absolute worst customer service - i had asked to speak to a supervisor MULTIPLE times as the customer rep is no help and she had ignored my request every time. Never again will i ever purchase from this excuse of a business.

Date of experience: March 15, 2021
Darcy N. MYKA Rep
over a year old

Hi Dilsha,

I am very sorry if you are not 100% satisfied with this purchase.

Can you please let me know your order number, full name and email address in order for me to check the order and provide the best possible resolution?

I look forward to hearing from you, as your satisfaction means everything to us.

Sincerely,

MyNameNecklace Team

GB
1 review
0 helpful votes
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Genuine website
March 15, 2021

Wasn't sure I could trust the site as it came up in my Facebook page but took a look... site looked good so ordered and the end product made my wife's Mother's day... would recommend thanks MyNameNecklace

Date of experience: March 15, 2021
GB
1 review
0 helpful votes
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Ordered twice and both arrived as prom and on time and any questions or queries sorted quickly and effectively.

Date of experience: March 14, 2021
GB
1 review
0 helpful votes
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So I bought a personalised necklace for my girlfriend. Looks amazing! Fits nicely. Worth every penny

Date of experience: March 6, 2021
Australia
1 review
0 helpful votes
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A great business to deal with. Easy to order, delivery was fast. Products were presented beautifully. Really happy with the communication from the company

Date of experience: February 24, 2021
Australia
1 review
0 helpful votes
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Beautiful Sentiments
February 24, 2021

What a wonderful idea for a unique gift!
The quality of the Necklaces is superb and they are extremely comfortable to wear, so light, but very strong.
I can see this as a gift choice for many occasions to come.

Date of experience: February 23, 2021
GB
1 review
0 helpful votes
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My wife was over the moon
February 20, 2021

I had necklace for my wife's birthday and wrote our names one side, made on 16, 07, 2001 (our wedding) on another and our 3 kids names on the other. She had tears in her eyes, one of the best presents I have given in 25 years

Date of experience: February 18, 2021
Australia
1 review
0 helpful votes
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Excellent products
February 19, 2021

HI, I have bought from this store a few times now, even though there was 1 issue they replied in a timely manner and helped get it sorted asap. I am very impressed with the quality and packaging.

Date of experience: February 17, 2021
GB
1 review
1 helpful vote
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Superb products
February 18, 2021

I have bought 7 items from this company and all are such high-quality, customer service excellent. Informed all through the process. Excellent value for money. Would recommend anyone to try their products.

Date of experience: February 16, 2021
GB
1 review
0 helpful votes
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Carmen
February 16, 2021

All was very good, I love the necklace and the service! They have a lot of options and the delivery was very quick and on the date that they estimate

Date of experience: February 14, 2021
Canada
1 review
0 helpful votes
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Horribly made. The link is barely closed on the charm, it will fall off. There are scratches all over the necklace, honestly looks used. And there is already tarnishing on a rose gold necklace. I could have been happy if I paid $10 but $100. Total ripoff! I am not happy at all.

Date of experience: February 10, 2021
Darcy N. MYKA Rep
over a year old

Hi Jennifer,

Thank you so much for leaving your honest review.

Please understand that I am here to help you resolve this issue as soon as possible. As a start, can you please provide me with your order number, full name and email address?

Looking forward to hearing from you.

Sincerely,

MyNameNecklace Team

California
1 review
7 helpful votes
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Late Delivery
February 10, 2021

I ordered a necklace from them 2 weeks prior to Valentines with a guarantee of a delivery date for February 11. Now I just received an email it's going to be late! The whole purpose of this gift was for it to be given on Valentine's Day! I should just have went to a local store and had one made! Now reading all the other reviews, necklace will mostly likely be bad quality compared to the ones advertised! Regretting this purchase without reading the reviews first.

Date of experience: February 10, 2021
Darcy N. MYKA Rep
over a year old

Hi Nelson,

Thank you so much for leaving your honest review.

Please understand that I am here to help you resolve this issue as soon as possible. As a start, can you please provide me with your order number, full name and email address?

Looking forward to hearing from you.

Sincerely,

MyNameNecklace Team

Arizona
1 review
0 helpful votes
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I ordered a necklace for my granddaughters birthday. I received a confirmation my order would be here 1\30\21 But that was it. Can not reach company no responds. Begged them to contact me paid $115.00. Today is 2/09/21. Can not find phone number emailed them everyday..

Date of experience: February 9, 2021
Darcy N. MYKA Rep
over a year old

Hi Barbara,

Thank you so much for leaving your honest review.

Please understand that I am here to help you resolve this issue as soon as possible. As a start, can you please provide me with your order number, full name and email address?

Looking forward to hearing from you.

Sincerely,

MyNameNecklace Team

GB
1 review
0 helpful votes
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Great jewellery
February 10, 2021

This has got to be the best website for personalised jewellery. It's easy to follow instructions, quick feedback - visualises brill. I would have no hesitation in telling my friends and family about this website - it's Simply the Best.

Date of experience: February 8, 2021
Australia
1 review
0 helpful votes
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My husband brought me one of your necklaces with my children and grand childrens names on, its beautiful, so perfect, I keep my family close to my heart. Therefore when I wanted something special for my daughter in law who just before xmas had given birth, I knew exactly where to look. Your website is easy to use, full of different designs to suit everyone. Ordering easy, delivery not a problem, so happy with my purchase, my daughter in law loves it. I will be buying more when special occasions arise. Thank you.

Date of experience: January 31, 2021
GB
1 review
0 helpful votes
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I recommend
January 30, 2021

I recommend Mynamenecklace to my friends because the quality is good. Shipping is good. It is a perfect gift for him or her

Date of experience: January 28, 2021
Australia
2 reviews
0 helpful votes
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WOW
January 27, 2021

I have had two necklaces a few years apart and it is the same as if it was new that is why I give my name necklace such a high rating, just love this product.

Date of experience: January 26, 2021

From the business

My Name Necklace offers a vast selection of necklaces for purchase online. In addition, the company offers bracelets, rings, anklets, and earrings. Best Sellers on the website include Monogram, Cross, and Family Tree necklaces. The company does offer the personalization of your necklace with engraving services and offers a 30-Day return policy.