MYKA Reviews Summary
MYKA has a rating of 1.5 stars from 579 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MYKA most frequently mention customer service, phone number and name necklace. MYKA ranks 115th among Personalized Jewelry sites.
Still have not received this product as it was sent back for some reason and I cannot get any help to find out why. Still trying to get this before Mother's Day, but it does not look like it's gonna happen. I will not order from this company again as there is no customer service. Took my money but still no product. If I could give a no star rating I would. Thanks for nothing as I'll have to find another gift for my kids to give to their mother.
Received Bracelet with no names on the charmes and 1 heart charm with no name on it. It is suppose to be 3 charms with my siblings name on each charm. Nothing It is for mothers day and I have nothing to give to my mom. Bracelet will probably fit my granddaughter. So dissapointed
I purchased 1 pendant and they planned 4. I stopped the payments through PAYPAL. PayPal refunded my money. No problem.
Ordered for granddaughters 16th, came 5 days early with full presentation set and bag. My granddaughter is over the moon and so am i. Highly recommended.
I replace the order a week before Mother's Day and arrived in
Good condition
Was really easy to track the post
This was my second purchase. Good quality and good customer service. I will definatley use again
Keep doing it.
Got my mum a beautiful necklace for her birthday and it is beautiful. There isn't enough stars to give. From the ordering to making and postage I was informed of every step. Fantastic customer service and fantastic quality jewellery
Amazing quality efficient service and arrived a day earlier than forecast, brilliant! The necklace is so pretty my daughter will love it for her 18 th birthday
I ordered a ring with my daughters name and birthstone. It is stunning, I've had lots of compliments. It arrived before it was supposed too as well which is always a bonus. Would definitely use this company again!
I would definitely recommend their bracelet as a 18th or 21st birthday present. My son really loved it
Hi Andrew,
Thank you so much for leaving your review. We are very happy you have enjoyed your new jewelry.
Perhaps there is something else we can do to make you fully satisfied, as your rating doesn't reflect your experience with us? If so, just let me know your order number, full name and email address and I will further look into it. Your satisfaction means everything to us!
Sincerely,
MyNameNecklace Team
My boyfriend bought me the Linda Circle Pendant Necklace in Gold. He added the "mom" charm but it was never delivered. He reached out to the company and they asked if he would still like it delivered. My boyfriend stated they thought he wouldn't want the charm anymore because it didn't arrive with the necklace. He asked them to send his full order since he paid for it and they said they would. Well, it was delivered but in SILVER.
For the price you pay, you'd expect good quality of jewelry and great customer service. There is a lack in attention to detail. I'd recommend people try other companies.
Hi Ivy,
I sincerely apologize for the inconvenience that this has caused you.
Please be assured that your satisfaction means everything to us, and your case was brought to my attention for proper resolution. Can you please let me know your order number, full name and email address first?
Looking forward to hearing from you.
Sincerely,
MyNameNecklace Team
This website is the best jewellery website I have ever been on every product I Ordered was exactly the way I wanted it to turn out, It's a shame that they were for my family members birthday's, I really want them for myself, the necklaces are gorgeous and the men's bracelets I want even though I'm a woman and the keyrings turn out so good it's amazing what this website does I love it
I am totally satisfied with the four rings I ordered from you. So much so I recommended you to two friends and they are also very pleased with their purchases. I was surprised to read some people weren't happy. Sorry my photo is upside down. Very difficult to wield my tablet with my left hand, lol.
Placed an order in the morning of Easter Friday. It was for wedding anniversary celebration which is on 11 April. After payment was made, delivery has been confirmed for 20 April. Decided to cancel the order as it doesn't meet the timeframe.
Found out from customer support that I can't get the full refund as 30% restocking fee to be charged and my order is already in built. Really, on Easter Friday and only a few hours after I placed it? That would attract 30% of the price? What a crock of $&$&!
Are they for real? Who does that?
Sounds like a biggest scam to me!
Hi V S.
I am very sorry if you are not satisfied with our service.
Please let me know your order number, full name and email address in order for me to check the order.
I look forward to hearing from you.
Sincerely,
MyNameNecklace Team
Sono sodisfata
O compatability per mio nipote e sono contentq di aver fatta question scelta... e tropo carina
Very best quality end service will used again %100 missis love it so mich. Never used different site before just because didn't trust them but that one yes. Very very thank you
I would gladly recommend this pendant, but apart from the chain not being real sterling silver. 8/10
Hi Gina,
I am very sorry that the quality of the item didn't turn out so well.
I can assure you that this is an isolated case, and I am here to personally assist you with this matter. As a start, can you please let me know your order number, full name and email address?
I look forward to hearing from you.
Sincerely,
MyNameNecklace Team
The necklace I purchased for my granddaughter was beautiful, the necklace was delivered 2days before the due date, the courier was very professional and due to the fact I wasn't contactable when he called, I later returned their call & was delighted that he returned within 2 hours after our call, awesome service
I love this product as i have my family close to my heart through this necklace! My kids land husband likes it too!
From the business
My Name Necklace offers a vast selection of necklaces for purchase online. In addition, the company offers bracelets, rings, anklets, and earrings. Best Sellers on the website include Monogram, Cross, and Family Tree necklaces. The company does offer the personalization of your necklace with engraving services and offers a 30-Day return policy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Stacey,
Thank you for leaving your review about your shopping experience. We are so sorry the bracelet doesn't meet your expectations and doesn't fit you well.
However, upon carefully checking your order details, we noticed that you placed your preferred item with only one (1) charm without inscriptions on it. For your reference, you can review the order confirmation you received when you placed your order. We value you as our customer and will be happy to help you.
Update:
Dear Stacey, unfortunately, you haven’t responded to our emails, so to further discuss this and resolve it for you, I’m here to give you 100% attention. With this, I kindly advise you to please check your inbox or your spam folder for the follow-up email I sent you.
Rest assured that I will do my best to resolve your concern to your full satisfaction.
Sincerely,
Isabella