MYKAReviews 579

I ordered a ring with the initial I received it and it was so cheap like a $99 cent store ring not forgetting all rusty looking I contacted them tru email since they do not have a telephone number to reach them heard back from them like a week after telling me to send more pics from diff angle I did that still never heard from them I have never seen a company like this yet they refuse to publish there number so that ppl cannnot contact them plz do not orde from this place they should be close down

Myself and a friend clubbed together to buy our friend something special for her 40th birthday. We spent over £100 on the item plus paid an extra £20 for express delivery. The items were a few days late which meant we missed her actual birthday but not only that the item was so poorly made. Very light weight, badly scratched. It looked like a child costume jewellery. Customer services have still not replied 4 days on.

Totally gutted and cross!

Today I received an email from MyNameNecklace stating that my order would not arrive until the 5/15/2017. I ordered this necklace in April for my wife for Mother's Day because they guaranteed it would arrive before Mother's Day. I received an email from them on 5/6/2017 stating the item has been shipped. That was four days ago! The tracking number says it hasn't even been dropped off yet! I am sooo disappointed! This was going to be the gift from my boys to their mother and now I will have to make other arrangements. Unbelievable! No excuse!

I would not order from Myname Necklace again, the qaulity is very poor and I would be embarrassed to give my purchases as a gift, they are much, much smaller than the pictures show, flimsy chains and very light weight & cheap looking which they were not & they took forever to get here. What a disappointment. If you're reading this take my advice & go to a jeweler's where you can touch, feel & see the product. You might pay a little more but the quality will be 10 fold and you won't have to wait for well over a month to receive it. LG

I wouldn't have to say anything if I could upload the picture of what I received vs the image of what was advertised. (Also no hallmarks so not convinced sterling silver)
Advertised = lovely round edges shiny silver 3 named linked disks bold stand out engraving really pretty.
Reality = 3 sharp edged disks that look like steel washers with blotches of dark pewter discolouration on all disks. Writing small and thin against steel colour is difficult to see.

Clearly I was an idiot buying from them TRUSTPILOT is clearly not an independent review site, should have done more research.

WARNING - DO NOT BUY FROM THIS COMPANY.

The WORST online purchase experience I've ever had. I paid for Express delivery to Aust with DHL and made it clear on my order it was for a gift for someone departing AU March 27th. My order arrived - faulty. The lettering was not as I ordered it and a name was spelled wrong - useless when the whole point of the gift was to have our names on it! They take DAYS to reply to messages - probably because they are based in Israel (a fact not mentioned anywhere on their site!). Te quality of their Customer Service information is poor at best. I was offered a replacement item, and I clarified that I needed it before March 27th and expected Express delivery as I had paid for. It is now April 4th AND I STILL DON'T HAVE MY ITEM. Their Customer Service advised me to check Aust Post tracking but there is no record at Aust Post. I STRONGLY ADVISE YOU NOT TO WASTE YOUR TIME OR MONEY ON THESE DODGY OPERATORS!