MYKAReviews 579

DO NO BUY FROM THIS SITE

Crap quailty items that are over inflated prices.

Let me start... I ordered a Silver Braclet for my Dad for fathers day. This came promptly and ontime. The bracelet beads were as described and also the the leather. My issue was the silver latch and the silver ends holding it all together. This was very Grubby and marked. Maybe some brasso and some time would have brought it up?

Either way i wasn't happy. I contacted there support and got a very sorry appology. You can choose from 50% off coupon on my next order, 10%refund or exchange any other jewelry for free. The fact they page for this is worrying. https://www.mynamenecklace.co.uk/Article.aspx?p=9106

I was advised that there was nothing was wrong with my order but they would offer either of the above. I didnt want to buy any more over priced items and no intrest in this stuff for me or anyone else. I kindly asked they review the photo i sent and maybe 50% refund to my original payment method or 100% refund and they pay for postage back.

I kept getting theres a 30% restocking fee and i have to pay the postage. The fact its there fault for sending me the poor qauilty item in the first place they want to take a restocking fee!

Wouldn't budge on the above so i contacted Paypal and raised a dispute. Requested the same 100% refund and return or 50% refund to take to a jeweler to get cleaned up. No reply to the case. Paypal stepped in and refunded me 50%.

I got a message 2 days ago from someone at MyNameNecklace asking why i raised a dispute. Showing no care to read the dispute or past emails.

AVOID AT ALL COSTS

If I could give this company zero star I will do it. I got fron them two bracelets for mothers day, one for me and one for my daughter. I also got a necklace for me. Less than 15 days wearing the necklace and the bracelet both turn out black, like very black, not a chance that i could wear them. I was very upset even the cheapest jewlery have a better life time. Every day I put them back in the box I asked for a refund I send the pictures of both item. If that was not enough trouble, the customer representative is worst. They do not have a phone, everything is by email, i have send them more than 10 emails still waiting for the refund for the bracelet, each customer represetantive left the problem and I have to start with the history over and over again, i have lsot my money, my time. I certainly regret the time taht i trust them

UPDATE- I was finally able to get a response from someone and it was mentioned that a new order would be placed to replace the one that was lost. That was 2.5 weeks ago and I have yet to receive an email with a new order number and order confirmation! I am going to dispute this charge because this has been going on for just about 3 months!

I checked status of my order several times and it says shipped but no tracking information is available. When you email for help you get an automated message offering a "gift" as a courtesy. How about the gift of a response from someone! Order was supposed to be delivered 6/18 but I still have no idea when my gift will arrive or if it will arrive at all. So frustrated!

I highly suggest not ordering anything from this company. They are very slow in responding to requests and then when they do finally respond they lie and say your order is already being produced. When I asked for a partial refund due to a mistake on their part they gave me a refund in Ana mount that I did not agree to. DO NOT DO NOT DO NOT order from this company. Report then to the BBB. They have several pending complaints. Add to them and we'll hopefully put them in their place.

First, I would like to start off by saying when I ordered the Father's day bracelets back in the middle of May. They said I would have them by Father's Day (did not happen). When I noticed that they had not even started on the bracelets in the beginning of June I know there was a problem. I then sent them an additional $20 to have the shipping exepdited and I still did not get the bracelets until the 26th of June. When I did get the bracelets one of them was too small. So, now I have been trying to reach someone to get a return address to send back for a larger size and still no response. I will NEVER order from this company again. THEY SUCK!

I ordered 2 items - 1 the leather bracelet with silver name tags on it - we were happy with this purchase and have no complaints. So you can only imagine how I felt when the second item, a birthday present, arrived and engraved so small that you actually need a magnifying glass to read the engraving. I am not kidding if you didn't know any better you would never think they had been engraved the picture is with the best zoom I can get on my phone. I am now without a present and no reply from the company at all.

It will soon be time to ensure that I visit every single forum that this company is on and advertising through and writing a similar review to advise consumers to be careful, they aren't cheap! In the end the product isn't as expected, their prices do not support the quality, and quality control why in the world would you send out an engraved item that you cannot even see the engraving on? I worked as a typesetter many years ago and know this is very poor workmanship. Be a stand up company and respond accordingly.

Don't waste your time. I ordered a Mother's Day necklace for my wife. Then canceled my order after she read the reviews on this website. When I went to cancel, they had told me it was too late the item had already shipped. Which meant I was on the hook for the 30% re-stocking fee which actually may as well have been half the price of the necklace.
I am a US Marine, deployed overseas, and I wanted to do something nice for my wife as she has been battling with homeschooling 2 children during the COVID shutdown and an absent husband.
Instead, I took a $50 dollar hit on a crappy gift from shady company.
It also took multiple emails to get my money returned. It required my wife emailing me a picture or our return mailing receipt to get them to respond.
Rest assured, I will be reporting this business to the Department of Defense.

This company is a complete hassle!
I ordered a gift on the 15th of May to be delivered to my husband in Belgium on the 6th of June. And up until now I got nothing! I've been trying to get in touch with them since then, their website customer service team relpied once, a man called Stefan, just saying I will take care of that then nothing happened. Same for their Facebook page and Instagram page. I also contacted them today on Twitter, but I honestly have no hope.
I am currently seeking legal procedure, will report them to Watchdog BBC, Netherlands Consumer Complaints and whatever else comes across my way as long as they are not responding.
My order number is: *******
My email is: *******@gmail.com
My phone number is: *******014

This was supposed to be a nice surprise gift to my husband who is thousands of miles away from me in Belgium, thanks to you for turning into a chronic nightmare!

I ordered a rose gold necklace with both my boys names on it. I really liked it but after having it just a month, The clasp broke and the wire was poking through. I emailed them and sent them a picture. They requested another picture. I did it again, they weren't happy with that picture again. After four emails with pictures they tell me that they cannot fix my necklace but they're willing to give me 50% off the purchase of another.Do not understand how it's not under warranty with having it just a month.

I ordered a name bar necklace and the chain arrived hanging out of the packaging and the clasp on it does not stay closed. I have reached out many times to "customer service" about reimbursing me for the damaged chain but they refused to help me.
***DO NOT ORDER FROM THIS COMPANY**