MYKAReviews 579

I chatted online with a rep. From MYKA about a purchase I had just made (within 2 hours of checking out). I needed to cancel and reorder. No problem... They would issue a store credit within 48 hours for me to use. I had no response from customer service and no store credit or refund. After SIX days (no store credit had been issued) and emailing them daily, I received an email response only after opening a dispute with my CC company. The charge was already posted to my CC account. This purchase was a Christmas gift and the order had to be made by Wednesday. They responded on Thursday. Nothing went right. What a mess. NEVER AGAIN! FYI- The only phone number I found for them was on my CC statement and it wasn't a good number.

I placed an order in plenty of time to receive by Christmas. I received an email stating that duplicate orders had been created and to please confirm that it was intentional. When I responded that it was not intentional, I had no knowledge of the duplicate order, and to please cancel the second order - they said they would be charging me a 30% restocking fee due to it being a personalized order. Not only that, now my original order isn't going to arrive in time for Chrismas! What a horrible experience.

Item shipped with wrong engravings.
Never responds to a claim. I am filing against them via credit card company that it is a scam. They do not support after buying protection plan.

I purchased a personalized name necklace on 11/5/22 for a little girls' birthday present I needed by 11/18/22, and based on shipping estimates provided at time of purchase, I should have between 11/14 - 11/16. I placed my order, and the confirmation email stated the estimated delivery date was 11/16. Tracking the order, USPS states that the package was accepted on 11/11. It is now 11/22 and the tracking information has not changed. I have sent numerous emails, which are all responded to at least, but no resolution provided. If an order is sitting at the post office for 11 days with no movement, clearly there is a problem and the company should offer to refund me or expedite a new necklace! Demanding a refund so that I can purchase through Amazon. I would have already been refunded or had my item without even asking if I would have dealt directly with Amazon.

Bought my wife a necklace for Mother's Day. The heart completely discolored and within 4 months the gems fell out. Same quality as crappy discount stores with just a higher price.

OMG. Absolutely love my necklace. It turned out beautiful & is beyond my expectations. I had it made in honor of my mother's passing in Sept. Thank you Sooo much for the wonderful job you did.

Myka jewelry is a scam, Inferior products with an impressive website to lure you in. My purchase was cheap and defective. Trying to contact them is near impossible and the phone numbers you find are connected to a William Henry jewelry company who deny any involvement with Myka. Do not be fooled by this company!

I ordered a necklace from myka.com for over $100 and spent over $15 on express shipping for 1-2 business days. It's been almost two weeks and they still haven't shipped my order. They haven't contacted me that my package is almost here or done anything to help me get my money back. They're a scam do not order

Firstly I just want to say that i was so disappointed that I waited 4 weeks ish for an anklet from here which I paid over £75 for … with personalised/ initials. The quality is very poor. Don't be fooled by the nice photos on Fb … secondly the anklet wouldn't fit a child's ankle … I'm a uk size 12 so I'm not ever weight nor do I have swollen ankles lol … the initial gold tags we paid extra for look like a 7 year old hand stamped them
In a metalwork class as school
… anyway moving on … so I politely asked for a return and a refund … BEWARE these scammers will keep
30 % of the cost of the jewellery so on this case (over £20) they call it a restocking fee? Haha! Anyway so I've now spent 5 days politely requesting a full
Refund and today I have up arguing … they can keep the money. It's not about that … it's the fraudulent way they're trying to keep funds back for an item
Which to be Frank I could have bought on any wish or Chinese type selling page for about £5! Disgraceful ** don't be fooled by their reply below. I've been messaging to and fro with MYKA for five days and all they say is it's company policy to keep 30
% of what you spend if you aren't happy with the product! It's not good enough and very poor service

Ordered name necklace in June…sent wrong item AND faulty forced to send back ALL the way to Israel despite being advised they gave office in Aus before order. It is now August I do not have my item I do not have a refund they refuse to get back to me I am out $400. They respond to reviews only never ever gets back to you via email properly. Positive reviews are ALL fake

I purchased the $300+ sterling silver Love Knot. I received a terribly scratched pendant. I sent it back and they sent it back still scratched, and the engraved names were not visible without a magnifying glass. I have been ignored by their customer service. I am furious that they will keep 30% of my money. Stay away from this company. I wish I looked closer at these reviews before I bought this piece of junk.

Update, they are working with me to get my order right. Hoping that third time is a charm.

I purchased the silver 3 ring name necklace for my mom. Over a hundred dollars and it looked like cheap. Ive seen costume jewelry that looked way better. Looks like a industrial arts class project. I will NEVER purchase from them again. They only wanted to give me hslf off my next purchase OR another item. No how about you give me my money back so I can go to a JARED. Yall should be ashamed.

I am beyond displeased with this company! I have tried to return what I had bought for months now. Asked for a refund immediately and haven't heard anything back. Zero help and zero customer service. Truly unprofessional and will never be ordering again. DO NOT RECOMMEND.

Scam scam scam scam oh yea scam! Go elsewhere! They change your order once submitted and blame it on you! Even when you show prof! There is beautiful jewelry everywhere don't give them your money!

My sterling silver name necklace tarnished within one week of wearing it. It's almost black. This means it is NOT sterling silver, and that it's silver plated. Huge disappointment

Beware and Dont buy from Myka or any jewelry online without posting their location to make it difficult for the buyers to return items! Cheap items turned black or fading even haven't wear yet its not worth between $30 to $50 each item, it is really wasting your money, the discount is misleading to let you buy more which I did. Better to buy in your legit jewelry store at least you can return anytime. Sad thing, fooling people.
This crooked shop was myname necklace before but now changed to Myka. I had an online account with them in the same website. I sent email to their website on contact us for return address, they wont give you their location. Im really pissed and all i want is to return and let them have this junk jewelry, I dont need it, its worthless.

It's been 2 weeks and still haven't received my order, emails back and forth and nothing yet, I asked for refund and they are refusing to give me back my money saying it's already shipped, damage done, they bunch of idiots running this company, that's at least I can say,

Got the present from my husband on Mother's Day and I feel so sorry for him from buying this kind-of-called "gold diamond pendant"
Charging over $500 and super cheap finish, i can see the glue around some stone you called "diamond"

Ordered a customized necklace for mothers day as a gift from my kids for their mom on April 26. I added for expedited shipping. And had a guaranteed delivery date of May 2 to May 3. They did not start making the item Until 4 days later on April 30, even though I had already been charged. May 2, passed, May 3, Passed and May 4 passed. On May 5, I get an email stating my order has shipped and is expected to arrive May 9, a week after it is supposed to arrive. I contacted customer service about the issue and all they said was sorry it was delayed. Sorry doesn't cover the fact that mothers day is now ruined for my wife. The kids gift wont be there in time, and they are heartbroken and upset. And allt he company has to say is they will refund me the expedited shipping. The part that maddens me even more is their absolute lack of professionalism, empathy and customer service. When I placed my order even if I chose normal shipping it was stated it would arrive by May 6 to May 7, also in time for mothers day. The reason I chose expedited shipping to get it by May 2 or May 3, was so that I could be even more ensured it would arrive on time. This company is horrible and I hardly believe they have so many great reviews, when they dropped the ball big time. A good company would refund me the full purchase price for their screw up.

Do yourself a favor and don't buy from this company, they can't deliver on their promises and then they make excuses and show absolutely no remorse for ruining a special day for someone because they couldn't be bothered to expedite the order or deliver as promised.