My JR Pass

All went well. Site easy to use. We received our five passes almost immediately and we were in no rush. Great service. All seems to be ok.

It was fairly easy to get my Japan rail pass. Tickets were delivered to my door on time. Easy to pay for with a valid credit card.

Thank you

This is my second pass purchased using your web site. Excellent service and a well designed web site that is easy to use.

Good personal customer service. I entered the wrong name online and they were very helpful in making sure they entered the correct name.

The pamphlet with guides on the trains I can and cannot use and where to exchange the ticket was unexpected and very helpful

JR pass was at the door before the ETA and luckily no one stole. Pass looks different from the one I used last year but hopefully I won't have any problem at the JR station's Midorinomadoguchi.

No hassles. No gimmicks. No last minute changes. Simple and easy to navigate. What you see is what you pay.

This company is the one I have purchased my JR Pass since 2015.
It always gives me smooth transactions.

I HAD A PROBLEM WITH MY CARD NOT MATCHING MY ADDRESS. WHEN I TRIED TO CHANGE IT, THE SYSTEM WASN'T VERY FRIENDLY AND I HAD TO START ALL OVER AGAIN. JUST A LITTLE FRUSTRATING.

Excellent! Passes arrived in 4 days. The whole experience was easy, efficient, and professional.
Gassho!

VERY FAST, VERY EASY, CHEAPER THAN OTHER SITES, ACCEPTS ALL CREDIT CARDS.
OVERALL, GREAT PLACE TO BUY JR RAIL PASSES.

Very easy but would be nice to have someone could call and talk to about questions.

Thank you for being so simple and easy. And arriving a day earlier than expected, too.

I tried various sites and this one was the most easy and secure so far.

Smooth and fast process. I was surprised by such a quick and trouble free services.

I am very satisfied with how easily & quickly my order was processed & received.

It is very easy when you give people a choice for shipping rate.thank you

Easy to fill out.
Received in 2 days.
Had to contact them by e-mail and received a prompt reply.

It was easy to order the rail passes and delivery was fast. Thanks!

Thank you for being extremely fast with the shipping! And for the follow up email. Great service.