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Overview

MYHABIT has a rating of 2.39 stars from 125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MYHABIT most frequently mention customer service, and gift card problems. MYHABIT ranks 19th among Flash Sales sites.

  • Service
    8
  • Value
    10
  • Shipping
    9
  • Returns
    7
  • Quality
    9
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What reviewers want you to know

Positive highlights

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Critical highlights

  • When I contacted customer service they only said sorry and I didn't get any of the items I wanted!
How would you rate MYHABIT?
Top Positive Review

“West vs East.”

Thomas K.
4/19/16

I like My Habit and have been a customer for several years and I have no problems with their ability to deliver or exchange merchandise. However, the sun rises in the East, and My Habit sales starts in the West where most of the inexpensive things are all gone by the time the sale starts in the East. My Habit needs to fluctuate between the East and the West coast, by allowing the East to get first shot at the sales. There is no fairness in this area.

Top Critical Review

“They don't even know how to track their own sales”

Jerry E.
3/9/16

MYHABIT may seem like good deals but they're shipping method is horrible. Their site gives you an estimated delivery date, but they us USPS which we all know hasn't a clue what they are doing so you never know when an item will arrive. To make matters worse, MYHABIT can't even tell you if your order will be signature required. So you have one tracking saying it should be there the very day you check, but USPS still says all they have is pre-shipping info. I also have concern are these high end garments really authentic are they knockoffs from who knows where!

Reviews (125)

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customer service (32)
Thumbnail of user michelles98
28 reviews
20 helpful votes
July 13th, 2015

I just love myhabit Events! This site, with its deep discounts on luxury goods is truly my
Favorite new find and I just can't keep checking out out every single day! You are going to go bananas when you see what they have and love it if you are an Amazon Prime customer and you can get in to the sale 30 minutes earlier than everyone else!

Thumbnail of user bevj1
20 reviews
12 helpful votes
August 5th, 2015

I am very pleased with my purchases from MYHabit. The quality of the merchandise is excellent as are the prices for designer goods. I find myself frequently shopping on the site. The shipping is fast and reasonable in cost. I just love shopping on the site. I also like the wish list for items that I want but are sold out. I have been able to acquire many items desired when they are located and returned to the site. A notice is also emailed and texted about the availability of these items.

Thumbnail of user bent270
1 review
2 helpful votes
January 11th, 2016

MyHabit has been an incredible site to shop. The selection is phenomenal and the prices are usually the best I can find online. They are owned by Amazon so I have extra faith in their reliability. Additionally, their shipping is best in industry since it is an Amazon company.

Thumbnail of user annem45
1 review
1 helpful vote
April 29th, 2015

Living in Australia is frustrating for many avid shoppers. We pay more for everything, we have limited choice of products, and we are often unable to buy products from US websites.
I've been a member of MYHABIT for about 3 years, for the past year I haven't bought clothing or shoes for myself from any other shop, online or otherwise. The prices are fantastic, the quality of the merchandise has been fabulous, and the customer service department have exceeded my expectations. I am delighted with MYHABIT through and through!

Thumbnail of user charlesj37
3 reviews
3 helpful votes
February 25th, 2016

I am very addicted to Myhabit, excellent delivery, quality products and exclusive bargains, cannot stop shopping

Thumbnail of user fernl
2 reviews
6 helpful votes
May 11th, 2015

I have been using this shopping service for years. They make shopping easy, I receive the items within a few days of ordering and returns are so easy and never a problem. Great selection of cloths at great prices.

Thumbnail of user kimr83
2 reviews
3 helpful votes
June 2nd, 2016

I loved Myhabit... Whyyyyyyy?

Thumbnail of user debin
22 reviews
9 helpful votes
February 12th, 2015

Love all of there product lines and prices. Wonderful customer service!

Thumbnail of user feliciap4
5 reviews
5 helpful votes
April 5th, 2012

I'm a big fan of MyHabit. I love the fact that shipping is free, and I love that i can use Amazon gift cards there. Everything I've ordered fits as it should, which is nice. I've not had to return anything yet, so i can't speak on their return policy. But their shipping is free and stuff usually gets to you really fast, unlike other daily deal sites. I'd definitely reccomend MyHabit if you're a fan of designer stuff and like the idea of saving money.

Thumbnail of user jent14
4 reviews
9 helpful votes
January 9th, 2013

This is the best online shopping site. Have used. Great customer service and top line products. Have a look

Thumbnail of user deborahe8
5 reviews
13 helpful votes
January 14th, 2015

I am the type of woman that likes to shop at home. Oh of course I enjoy going to the mall for a specific item, to stock up on tops at Forever 21 and H&M, and to visit the shoe department at Nordstroms. But, I love flash sale sites and MyHabit is number one. I will shop at Gilt ( a little expensive and more on the "designer side") and Rue la la just getting to know, Ideel (don't, since Group On, bad customer service and the product lines are poor you can get their stuff cheaper at Ross and Forever 21 in my experienced opinion. But MyHabit, owned by Amazon is the best. MyHabit has the widest scope of merchandise and the best discounts. Customer service is prompt and very fair. They do offer refunds, the amount you paid less 3.99 shipping fee for orders under 100.00 back to your credit card unless they very clearly state non-refundable (literally shows up in red in your cart). You must return within 30 days AND you must choose: Refund OR Credit during the return process. My best purchases this past three months; a nue by shani mod colorblock dress $74.00 (it actually went down to 59.00, in a flash sale, items sold today, may repeat another day it quantities are available thus the lower price) regularly $270.00 ( once you place the item in your cart, you have 10 minutes to purchase it, I use this time to check prices BEFORE I buy it). I also got a Members only leather crop jacket in Mushroom, feels and looks like lambskin leather and is good weight so so nice for $149.00, regularly $428.00.
A few things to consider: 1) you have 10 minutes to think about the purchase, is it really a good price, can i get it at the mall cheaper, is it worth the 3.99 for delivery? 2) don't let the fact that you "only" have 10 minutes push you into making a bad purchase i. E. can't afford it, don't really love it, wrong size, color. 3) most things come back around OR something equally amazing remember a new sale starts at 9am PST every single day!

Service
Value
Shipping
Returns
Quality
Thumbnail of user stephanien3
91 reviews
225 helpful votes
July 16th, 2013

Another one of those designer sale websites, but this time from Amazon. Because it is run by Amazon, the customer service is amazing. You can return most things (even a 1K wedding dress) for a flat rate of about $4. Shipping to you is free. They also refund you back to your credit card (Gilt only gives you credit back). Finally, I have noticed that their sales tend to run slightly cheaper than other sites, like Gilt (for the same exact items).

One last thing. Gilt has created these fake designer brands to make you think that you are getting huge savings, but you can't really compare because they don't exist outside of Gilt. I have never seen myhabit pull that kind of stunt.

You get 5 stars!

Thumbnail of user toria2
3 reviews
7 helpful votes
April 9th, 2014

I have chanced upon myhabit when I had to buy a pair of high fashion shoes that had as expected ran out of the shops as soon as they were put out. I have vast experience in online shopping being both a buyer and a seller. So I googled a bit and I was lead to the greatest site ever. Not only do they have the right size for me, they are priced very low, way low than the other fashion sites that I frequented before. I stayed on the site to browse some more and was delighted to find out that there are other awesome items as well in other categories. Like a true fashion diva I appreciate the e-mail they send to keep me updated on the latest sales! It sometimes suck because others get there before me but it's ok, I win some, I lose some. Also, a special shout out to their great after sales customer care for replying promptly and comprehensively to my queries and requests.

Thumbnail of user kathrynb8
1 review
1 helpful vote
October 25th, 2012

Love it. Great sample sale site along the lines of Gilt and Hautelook. But the ease of Amazon ordering makes it even cooler. You have to move fast but this is true of most of these typea of sites. FIRST RATE! You can't have too many of these. I have had no trouble with shipping or products bought off the site. I feel like people posting bad reviews about sold out items or wait list items just don't know how these sites work.

Thumbnail of user gm9
1 review
0 helpful votes
November 14th, 2014

At five minutes to sale time my finger starts tingling! This is the BEST SITE EVER! So what if the items may be from a previous season, or they might not have every size. For the most part, they do. Sometimes there may be a pricey item or two, that's why they have the 'Designer' section. The have items that aren't even available in stores or other websites. Shipping... I have received items OVERNIGHT. The have the best brands, the best shipping, and the easiest returns.

Thumbnail of user lindyloub
1 review
1 helpful vote
September 16th, 2012

. i purchase merchandise from this site literally a couple of times a week and have done so for over a year, 32 weeks. I live far south, in the southern hemisphere, and its very expensive to return goods.

During this period ive had 1 return, which was the manufacturer rather than myhabit. Designer pieces 60 - 70% off can be purchased during the change of seasons. 50% off is normal, and ive purchased items that normally would be way out of my range.

Ive not had any problems with freight. I choose the standard 8 - 10 days, which has a set rate of $15. This same rate from usa to my home is usually between $50 and $100. Ive never had a problem with the cart, and believe me, i chop and change 100 times in 5 minutes!

Many of my purchases are for family. The childrens products and clothing are all hi end, and ive discovered some fabulous toy suppliers (round jigsaws) through myhabit.

I chose not to become a member as i dont wish to receive the free merchandise (hard to believe!) this is because it isnt necessarily my taste.

Really, i have only praise for the site. Im mean, there's no high philanthropic motive here, they are trying to make money, but they offer good service and excellent products in return.

Thumbnail of user irenes5
3 reviews
8 helpful votes
March 21st, 2012

I have ordered a few items from them and they all were great. I have to say that one time they sent the wrong item, but when I contacted customer service, the gave me a refund and discount on further orders, and were very professional and nice. I will order from them again, because they have great discounts and actually have the things in their warehouse and you get it within 4 days.

Thumbnail of user robinj3
6 reviews
8 helpful votes
April 23rd, 2012

I love this site. They have great selections, great prices, free FAST shipping (and free returns). You get what you order quickly and if you don't like it you can send it back and don't have to pay to do so. I also like their wait list. If you like something that's sold out they will place you on the list and contact you when it's available.

Thumbnail of user jills10
1 review
5 helpful votes
May 21st, 2011

Myhabit is a excellent website that will give Gilt a run for it's money. First the shipping terms are amazing. Free shipping both ways. 21 days to return. The site is innovative because they have videos that allow you to see how a dress or outfit flows as someone moves. So often you see a picture of a product and you wonder how it would fit on you since you can't gage the accessories on real models. Myhabit solves this problem by putting the the purse or necklace on real people and you can see how long, how big is on real people.

The selection is very comparable to Gilt in selection of brand names. Dolce and Gabanna, Badgley Michka, Juice Couture and more.

The best part is if you still don't like it when you get it you get your money back or you get amazon credit to buy from millions of other items they sell.

Thumbnail of user kylel23
1 review
2 helpful votes
November 18th, 2014

I absolutely love MyHabit.com.

I have gotten great products from them and nowhere else can you find the similar stuff cheaper even at an outlet.

I have the experience that a couple things I ordered look fake and some of them are 2008-2009 models. By the way, if you are into Richard Ginori tableware and Tods menshoes, the 2012 models are nowhere as good as their earlier last year merchandises.

Tips for success have high speed internet and log on exactly at 9 a.m. PST. Otherwise, most of the good things will be gone in less than 5 seconds. If you are not sure about the size, just oder two sizes and return one after you try it on at home since there is free shipping and credit back to your credit care will only cause you $6 more.

Vrey happy with it. Hope they have more merchandise each time!

Thumbnail of user christinen
12 reviews
54 helpful votes
May 26th, 2011

My sister told me about MyHabit... so now I man my emails to see what's going on sale. I like the clean look of the website, and the best part is that most of the items that go on sale are modeled in videos. That way you can see the outfit on the model in motion. Yeah so we're not 5 feet 10,120 pounds, but at least you can see how the fabric flows. I ordered a couple of Juice Couture leggings last week, and they arrived TODAY, unlike Gilt, which takes FOREVER. There's free shipping to and from, and I was able to apply a $10 intro coupon. Also, if you have an Amazon account, you automatically are a member of MyHabit.

Thumbnail of user figgyk
1 review
1 helpful vote
February 8th, 2012

My Daughter introduced me to the site and I've ordered a few items and yes it is hard when you click the button and find that it's sold out... but that shows me as well quite a few ppl thinking the same thing as I am. Great Deal. Yes always becareful when you purchase and overlook the item when you recieve it. But I have to admit it's been a very Smooth transactions when I have ordered and the items are always top notch when I open the box. I'm thinking the saying of sometimes you get lucky is a valid one as well. But my husband is happy the items go fast I'll admit that now. I get trigger happy when I see a heck of a deal. And do a quick research myself just be patient. I was able to finally get a great buy I had placed on waiting list 3 times. Sometimes you get Lucky. Would continue doing business with My Habit for sure. In fact it is my new habit..

Thumbnail of user kimv6
3 reviews
12 helpful votes
October 25th, 2011

This site is the best in deals & shipping! Fast and free. Also free returns. O my I love this site! Never had an issue. You do have to be quick on the mouse to catch certain items bit that's what makes it fun!

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About the business

Flash sales site selling designer clothing, owned by Amazon.com.

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