MyFlowerTree

Cake and flowers combo was arranged for delivery on a birthday online through My Flower tree. The email from MFT suggested it is out for delivery. It was not delivered on the day. The next day another email comes which says as the specific flavour not available another flavour will be delivered. I tried to write to them. The support email bounces back. I think this may be a bogus company and I have been cheated. I tried calling them, the number does not work.

I've ordered double bunch of roses (36 pcs) and gift card. Only 16 flowers delivered, packed in old newspaper! (at least they use fresh one I could read some news) and withouth the gift card. When I complained, they promised to transfer half the amount to my MTF wallet account, but after three months they still haven't done so. Below picture of flowers after 2 days...
I don't recomend this shop at all.

Ordered flowers for a friend's birthday in Pondicherry. Flowers were not delivered on the birthday day. Called them, they said there had been an accident, and they would deliver by 3 pm the following day. They failed to deliver. They said they would deliver the next day. Failed to deliver. Asked for a refund, they said that they could only give a credit note which can be used for future orders from them. So...no flowers, no refund. Useless. DON'T buy or do any business with this company, you will only be wasting your money.

Thank you so much for the awesome ‬ service It was my first order so was but all was cleared coz my friends happy the MyFlowerTree.

This is so pathetic from My flower tree,they replaced my valentine's order Roses and Ferrero rocher choclate gift with 10 dried red roses,which is not worth 50 rs,while I paid 1650 rs for my order.I will definitely lodge my complaint on social media and Consumer court

Ordered flowers for wife's birthday on 14th Feb, paid extra 150 rupees for Valentine's day rush, but did not get delivery. Cannot cancel the order, customer care number is not working. They are delivering flowers on 15th Feb. Delivery guy says If I don't accept delivery I wont get refund. Pathetic service. Thugs looting money.

I ordered gifts for valentine's day and they promised to deliver by Feb 14th 9 PM. But they delivered on 17th Feb. And there is no protact contact for cuatomer service. At the end of the day, everthing is $#*! bad. I dont recommend.

Its a scam. They advertise and get your attention they never deliver your order so beware of this fraud.

THIS IS A SCAM AND A FRAUD SITE. ONCE ORDER TAKEN THEY DONT RESPOND AND DO NOT DELIVER. THEY ARE RUNNING SCAM. WORST/BAD WEBSITE. ORDER *******. STILL REFUND NOT DONE

Placed order from Google, but seems like a total hOax. On basis of same day delivery committment, I placed an order only to find that there is no way to get in tocu wtih them, Phone doesnt work.
Site keeps showing as Order placed, ORder tracking shows - Out for Delivery, but there is nothing...
Wroing choice, Beware

We ordered on 15-06-23 of the Birthdays Cake for the delivery requested on 18-06-2023, which was not delivered on the day and time.
Rather apologise they said they don't found the location and while we called them they said sorry for delay as it was Father's Day load and too much busy.
So finally I as a customer has to suffer and they were not understanding of the importance of the occasion.
Pathetic service

My friend had placed an order, as it was valentine's day and she wanted to surprise her mom. When tracking the order it'd say ready for delivery and it should reach before 9 PM, however, there'd be no sign of it, not even a call. So we decided to give it a day only to see the same message on the tracking page. Mind you, it's been 3 days now. We even tried calling but no one would take our call, very poor customer service. I wouldn't recommend anyone to use this website. Let's take them down together!

Had ordered a bunch of flowers for my wife for 14 Feb as it engagement anniversary and I was out of station and these guys never delivered and no updates on my order status. The contact no given was not reachable. And the worst part on 18 Feb they call up my wife that they want to deliver the roses. Never ever trust them if you want to get your roses/cakes delivered on time

This company is extremely unprofessional. I had ordered a very expensive cake which they did not deliver on the said time and date and they kept on lying till 11 in the night tht it will be delivered. And tht the product is out for delivery which was not reflected in the track order. These people lie and dont fufill their commitments. Extremely unprofessional

WORST WEBSITE EVER. And believe me, I have come across many a shady websites before but this one is something else. I had ordered for next day delivery for my loved one a beautiful birthday gift... it was in so bad condition.When I went to customer care, it was busy. When I tried their customer support chat, it was another nightmare.

They are cheating people left right and center. I have even considered in taking a legal way to shut down this company for good. MFT IS FRAUD

It's a fraud company. They collect money online and don't bother to deliver your product. The customer service line is no more than a fake call centre. They oy respond with sorry for inconvenience and now they are not even answering the call. I have provided my order id which was emailed by them with an expected date of delivery. Now they seem.to be just non existent when I try to contact them. Very bad experience

Worst app. First of all they didn't delivered order on said time and secondly they haven't refunded me since 50 days.Google shows such website at top. It was my mistake that I didn't read review.
Customer care person has no power in their hands. They will say one thing today and next thing tomorrow. My refund was approved on call but sent me no mail. At the end they even told me they will give me credits. But in the end they just said we have delivered so we can refund or redeliver

Good service and on-time delivery with free delivery I'll recommend this site for our friends circle.

I ordered from them twice, first on valentines day and the next time on the anniversary. On the first order, they did not have a card and the flowers were pale and did not last a day. Given it was valentines day, I did not raise any complaints and just ignore the bad quality. The second time was bad again. I am attaching a picture of what was ordered (right) and what was delivered (left). When I raised a complaint, they replied saying that "Slight variation" is possible. For sure, I am not going to order from them.

Ordered flowers and chocolates to be delivered for a special occasion three day in advance but they did not deliver the order in time.
No one informed me of the delay. Very poor customer service
Stay away from this florist.

There was an issue placing the order as the site said payment pending, whereas my card had already been charged. I had to call them and sort out the issue. There was no mesg mentioned on the cake when I had specifically told them what to write. The way the mesg was written was not nice either.The cake was not delivered in a proper condition. Online should make work easy not tedious.

Highly recommend not to use this platform for orders. Rather use winni.in- amazing service & always delivery on time.

Myflowertree is horrible + poor customer service & they don't accept cancel request if delay is from their end. Please do not order form here

I received the delivery at 9 PM which is almost 12 hours after the delivery slot was booked in for! Pathetic customer service. No help received at all. The entire day was ruined. I paid for fresh flowers and gifts, what I received was dry old flowers, 1 month left expiration chocolates almost opened box, a tiny torn paper piece with my message not even COMPLETE for my mother! Very dissatisfied and disappointed will never use your service hereafter!