• My Fantasy Hair

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Overview

My Fantasy Hair has a rating of 3.51 stars from 37 reviews, indicating that most customers are generally satisfied with their purchases. My Fantasy Hair ranks 20th among Hair Extensions sites.

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What reviewers want you to know

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Critical highlights

  • Do not buy from this company ever go get bellami hair way faster and actually has a customer service number that works.
How would you rate My Fantasy Hair?
Top Positive Review

“Critically unexpected customer service and reaction time were remarkable and immediately surely i wi”

Rashford M.
1/20/21

Critically unexpected customer service and reaction time were remarkable and immediately surely i will advise you to all due to the fact you have solved my critical hassle. Thank you so much.

Top Critical Review

“Horrible experience”

Nicole M.
3/15/19

I placed my order on 3/1 and still have not received it. I received an order confirmation email but nothing about shipping and no customer service response. I ordered based on raving YouTube reviews, but clearly the company seems to be trending downhill as all reviews from the past few months are citing the same problem. I DO NOT recommend ordering from this company as they seem completely unreliable and untrustworthy and I do not know if I will ever even receive the >$200 product.

Reviews (37)

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customer service (5)
Thumbnail of user kellieb27
1 review
0 helpful votes
August 20th, 2018

Hair is beautiful, service is the WORST! I received my order - which took a while. The envelope it was shipped in was torn open, the hair looked like it had been removed because hair was stuck in the zipper of the storage bag that the hair was in. I sent an email asking what I should do because I did not want my warranty to be voided and your policy says that if you take it out of the bag its voided. I submitted photos to you the day I received the package, But I never heard back! Still have not heard from you guys. I'd like to exchange it for a shorter length. But if I don't hear back from you by 8/24, I will return the hair to you, have my credit card company charge back the cost of hair and return shipping charges to you.

Thumbnail of user sharond181
1 review
0 helpful votes
January 22nd, 2018

Quality of the hair is awesome.
Grams- I was expecting a little more for 190grams.
Length- def disappointed, I put an 18 inch extension I have next to the 20 inches I purchased and they are the same length.
Length of arrival-Perfect arrived in a timely manner.

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About the business

The leaders for the best clip in hair extensions online. Our 100% pure human hair is not only Remy, it's also Double-Drawn to ensure the best quality.

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