• MyFaceSocks

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Overview

MyFaceSocks has a rating of 2.02 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. MyFaceSocks ranks 48th among Stock Photos sites.

  • Service
    5
  • Value
    5
  • Shipping
    5
  • Returns
    4
  • Quality
    5
Positive reviews (last 12 months): 60%
Positive
3
Neutral
0
Negative
2
See all photos
How would you rate MyFaceSocks?
Top Positive Review

“Great shirt!”

Frank A.
7/31/23

I wanted a custom-made Hawaiian shirt featuring the logo of my alma mater. I sent in the logo, received proofs, and then received the beautiful shirt according to the promised delivery date. It was a big hit when I wore it to a college event, and I know I'll wear it a lot in the future. Thank you!

Top Critical Review

“Fake company”

L C.
12/26/23

Fake company. The positive reviews are written by the company themselves. The post office confiscated the letter sized item they said was my items (I ordered a shirt and two pairs of socks, bigger than a letter), because of counterfeit postage. This is next level organized crime bs.

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user lucacicilese77
2 reviews
1 helpful vote
December 26th, 2023

Fake company. The positive reviews are written by the company themselves.
The post office confiscated the letter sized item they said was my items (I ordered a shirt and two pairs of socks, bigger than a letter), because of counterfeit postage. This is next level organized crime bs.

Tip for consumers:
Fake company, 100% Chinese Scam

Products used:
N/A

Service
Value
Shipping
Returns
Quality
Thumbnail of user anthonyp708
2 reviews
1 helpful vote
January 9th, 2021

Easy to order initially but still haven't received anything a month later. I paid a little extra for "VIP" service as I ordered on Dec 10 for a xmas gift, but no follow ups after having asked for updates. Tracking info has said the same thing for the whole time basically and they even asked me for feedback about the product! Seems they keep blaming postal service every time i ask but that's as far as i can get. I don't need the product anymore as I had to buy something else.

Tip for consumers:
Don’t bother move on

Thumbnail of user carld392
1 review
2 helpful votes
December 27th, 2020

Never received my order, customer service is no help. After 2 weeks of emailing back and forth they have offered to give me a 30 % refund. 30% is unacceptable!

Products used:
Socks

Service
Value
Shipping
Returns
Quality
Thumbnail of user allys78
1 review
0 helpful votes
August 31st, 2023

I ordered the matching hawaiian shirt and dress. They were cute, quality wasnt superb and shirt was missing a button and dress size was a bit off but overall satisfied and will wear these on vacation.

Thumbnail of user shannont134
2 reviews
5 helpful votes
May 19th, 2020

You can improve by actually delivering products. Ordered on April 2 2020 as of May 19 2020 still haven't received it... great job keep up the lousy work

Thumbnail of user mjbcattermole
1 review
0 helpful votes
April 12th, 2024

Avoid them. I didn't get to preview the product, it took ages to arrive and was rubbish design on poor material when it arrived. Delivery details were deliberately misleading and when I raised all my issues they had the cheek to only offer me a 10% refund and I had to fight for more.

Tip for consumers:
Rubbish customer service

Products used:
T shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessaf4
1 review
2 helpful votes
May 17th, 2021

I LIVE IN SACRAMENTO CA - AN HOUR AFTER I PLACED AN ORDER THIS CHARGE (FROM AUSTRALIA!)WAS MADE ON MY DEBIT CARD, I DONT KNOW ANY ONE IN AU NOR HAVE I EVER ORDERED ANY THING FROM AU OR HAD ANY! CONNECTION TO AUSTR- EVER. THE SITE I ORDERED FROM SAYS ITS IN NEW JERSEY BUT THEN I COME ACROSS THIS SITE AND WHAT DO U KNOW-AUSTRALIA! SO! PISSSSSED! AND GONNA DO SOMETHING ABOUT IT

Products used:
Socks

Service
Value
Shipping
Returns
Quality
Thumbnail of user tootiel
1 review
2 helpful votes
June 11th, 2020

I place an order with them and paid the additional $2.95 for faster service and an additional $19.95 for 2 day shipping. Needless to say I didn't get my order in two days it was A little bit over a week.
They are trying to offer me only 20% of my purchase price. I want my $19.95 that I paid for shipping.

Thumbnail of user lisaz558
1 review
2 helpful votes
September 6th, 2021

Ordered two pairs of socks, I notified Myfacesocks immediately as I saw they have partnered with Aramex/Fast Way couriers and I knew my deliver would be lost. Myfacesocks told me no to a refund and now Aramex isnt answering their calls. Tracking my order Aramex say they have delivered the sock but I have been home all day due to lock down. Now I don't have the delivery and zero ownership from Myfacesock. Please do not order from this company they will not reply nor refund you their money please be careful do not deal with this company.

Tip for consumers:
Ordered two pairs of socks, I notified Myfacesocks immediately as I saw they have partnered with Aramex/Fast Way couriers and I knew my deliver would be lost. Myfacesocks told me no to a refund and now Aramex isnt answering their calls. Tracking my order Aramex say they have delivered the sock but I have been home all day due to lock down. Now I don't have the delivery and zero ownership from Myfacesock. Please do not order from this company they will not reply nor refund you their money please

Products used:
Ordered two pairs of socks, I notified Myfacesocks immediately as I saw they have partnered with Aramex/Fast Way couriers and I knew my deliver would be lost. Myfacesocks told me no to a refund and now Aramex isnt answering their calls. Tracking my order Aramex say they have delivered the sock but I have been home all day due to lock down. Now I don't have the delivery and zero ownership from Myfacesock. Please do not order from this company they will not reply nor refund you their money please becareful do not deal with this company.

Thumbnail of user kenr306
1 review
2 helpful votes
December 23rd, 2020

It states socks ship within 3-5 days, the company is in NJ so why is it shipping to CA first? Well because these are coming from CHINA. Don't expect to get your order anytime soon.

Thumbnail of user mingc7
13 reviews
27 helpful votes
December 17th, 2022

Yet another unethical garbage company that doesn't verify emails, doesn't unsubscribe, spams you forever.

Thumbnail of user kariv14
1 review
1 helpful vote
February 20th, 2020

I do not usually write reviews, But people need to be aware of this company! It has been 26 days since I ordered and STILL have not received my order. I have emailed the company only to have received what appears to be an automated response of "The order has been crafted today which will be shipped within 48 hours days and once shipped, it will take 7-10 business days to arrive. You will be able to receive email notification at the same time. We appreciate your understanding and patience to wait for the parcel in the period". I have received this same message twice on my last two emails- One last week and one today. I checked tracking and it says "order processing"- So not exactly sure where my order is at. I have requested a refund and am reporting them as a fraudulent company. GREAT IDEA... BUT DON'T WASTE YOUR MONEY!

Thumbnail of user caroleb201
1 review
1 helpful vote
September 13th, 2020

If I could give zero stars, I would. I wish I had found these reviews before placing my order, but my experience follows everyone's I've read. I ordered Thanksgiving day 2019 an did not receive the socks until late January ******* despite numerous emails/questions/comments/ concerns. Yes the responses are canned/scripted with grammatical errors. Yes it takes days to receive a response from them. Their website states the order will be sent within 3-5 business days. LIE! Their website states the customer will receive updates on their shipment. LIES! When tracking my order, I also received "order not found" message. I had to try multiple times. When I did manage to track my order, the status had not changed. It had been "in transit" since December 5th. These socks were also to be a funny Christmas present. Obviously, this did not happen. I was so excited to order these socks; it would have been so funny with my family gathered together. Well, the joke is on me. DO NOT ORDER FROM THIS COMPANY. Course if you order now, you may have your order by NEXT Christmas 2021. In looking at the reviews on their website, they are all positive, glowing AND state how quickly their shipment was received. THIS WAS NOT MY EXPERIENCE. Course, I also do not believe these are true customer reviews. RUN AS FAST AS YOU CAN FROM THIS COMPANY.

Thumbnail of user franka1115
1 review
0 helpful votes
July 31st, 2023

I wanted a custom-made Hawaiian shirt featuring the logo of my alma mater. I sent in the logo, received proofs, and then received the beautiful shirt according to the promised delivery date. It was a big hit when I wore it to a college event, and I know I'll wear it a lot in the future. Thank you!

Products used:
Custom Hawaiian shirt

Service
Value
Shipping
Quality
Thumbnail of user jennskilnick
1 review
0 helpful votes
July 31st, 2023

I woke with morning after regrets of purchasing something I wasn't sure would make it for the family reunion. I paid rush delivery and that, combined with the cost of the shirt, wasnt cheap. After clearing my head I determined that it was about the cost of a nice polo shirt but this one was personalized with my besties face.

After a week of anxiously awaiting my parcel, the shirt arrived two days earlier than expected and the quality was great. Wore it for 18 holes in the heat. Perfectly breezy and light for the occasion. I got many compliments on it and everyone wanted their own (it helps that Buster is so darn handsome).

10/10 I'm already planning my next purchase.

Products used:
Polo Shirt

Thumbnail of user corinak11
1 review
0 helpful votes
January 10th, 2023

Fantastic service, super fast communication, and I received my order in just a few days. I will definitely order again. I had placed an order and paid for rush shipping. Later I sent a message asking to add another pair of socks to the order. Customer service advised that this might delay my order, which I needed on a particular date so I decided not to get the extra pair of socks. When my order arrived on time I saw that myfacesocks had indeed included the extra pair of socks and didn't even charge me for it. Excellent service - thank you so much. And the socks were adorable and high quality, too.

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