I first had an issue when I purchased NC. But when I reached out the customer service, my issue was resolved within a day.
I had a really good chatting experience with customer service.
My name Mao poang. I bought steam wallet 50$ but I can't not verified it. Than Mtcgame's members takl they are will be to refund to me but until to day I not refund yet. I was bought at 19.11.2021 agos my order ******* payment 52.33$ my VISA************** 09/26 my Gmail: *******@gmail.com. And they was blocked my account in mtcgame. Please now refund to me. Becaus in my wallet not money only 0.01$ I can't do anything without money. I am a person iam not Dog.
Good Services.
Enthusiastic and Good Support.
I have bought from it. Unfortunately I having an out-of-stock problem, when I asked to support, They were very quick to reply to me to Support.
Dear Valued Customer;
Thank you for choosing our services.
Best Wishes
MTCGAME Support Team
I mistaked buying a Gift card and told MTCGame writing in whatsapp.
They answered me quickly and fixed my problem in less than 1 minute. Thank you very much for the help
Dear Valued Customer;
Thank you for choosing our services.
Best Wishes
MTCGAME Support Team
Ordered a ps now 1 month subscription and its been 3 days and no email\
Still shows pending and their customer care is just a joke
This is just a scam and reporting it.
Plz dont waste ur money
They dont understand english. First they delay the delivery and try to talk around about they will contact with the admin. They asked for a refund but didnt do it at the end.
Most stupid site just for a purchase ur asking for my nin
My picture
My card pic too u people are so annoying I ask for refund ur telling me 10 days what all this na
Dear Valued Customer;
The reason why we are asking some documents is all about the card owner's safety. So, if you have been asked for such documents, that's mean there is a problem with your payment and you can pass this problem with an ease if you're the true owner of the card you have used. Also, we ask for the documents we can already see and If you can't show these documents there is nothing we can do by our side. Please contact live support line for further help, we would like to sort this out for you.
Best Wishes
MTCGAME Support Team
MTCGAME IS SCAM they're from Turkey the support didn't answer me is FRAUD STORE don't buy anything from them they send to me a blank mail without the gift card i has the screenshots i will report to legal authorities on Turkey i will put this criminal owner to the jail
I spent 4 hours with their online chat and it seems their goal is to take your money and then wear you down in online chat with broken English until you give up.
Complete SCAM
So a few days ago I ordered a 3 month card from this scam a** place I never received a code or any damn thing only a txt message asking to verify my number wtf for it's been 4 days tried emailing no luck support chat doesn't work PLEASE DO NOT ORDER FROM THIS SCAM SITE!
Dear Valued Customer,
We are very sorry for the problem you are experiencing. We will identify the problem and assist you as soon as possible.
We carry out sales and delivery of more than 25,000 codes per day. We work together with 700 different local payment methods and we sell 17,000 kinds of products.
Please get in touch with us on Whatsapp to check and solve your issue.
Whatsapp: +970567008998 or +19062563680
Best Wishes
MTCGAME Support Team
At fist I wasn't sure to trust this website or not as I had bad experiences in the past from purchasing games or codes online. But after minutes of hesitations I decided to test MTC. Unfortunately I didn't get my code instantaneously. I started to freak out that maybe I got somehow ripped off …
But thanks to the quick help of GLOBAL SUPPORT 49 I could get my codes just about 10 minutes later, he answered very quickly my questions and made me feel better overall. I'm glad I found your website guys and I'll be telling my friends about MTC GAME. I will recommend you around me
MERCI! And thanks again to GLOBAL SUPPORT 49 is the best
I purchase $1380 steam gift card from mtc game, and I haven't got my order into my email for 5 hours now, I don't know what to do, I'm frustrated already
Dear Valued Customer,
We are very sorry for the problem you are experiencing. We will identify the problem and assist you as soon as possible.
We carry out sales and delivery of more than 25,000 codes per day. We work together with 700 different local payment methods and we sell 17,000 kinds of products.
Please get in touch with us on Whatsapp to check and solve your issue.
Whatsapp: +970567008998 or +19062563680
Best Wishes
MTCGAME Support Team
Review of MTCGAME
CROOKS! Do not buy anything
CROOKS! TOLD ME THAT I WOULD RECEIVE AN AUSTRALIAN CODE BUT SOLD ME A USA instead. I asked before I bought it if it would work in Australia. They replied Yes. Take it.
I DO NOT RECOMMEND YOU BUY FROM THEM! CHINESE CROOKS! THEY HAVE CAUSED PANDAMONIUM TO THE ENTIRE WORLD!
I've purchased some iTunes and Pubg codes it and works really fine and they have a great offers with exceptional support it's pretty good thanks a lot mtcgame
I used to use this site for Turkish steam gift cards but every time I would buy something, it would take 10+ minutes to receive it, or I'd have to contact support just to receive my code. You can't use PayPal either so I found Eneba and have been using that since about 3 weeks now and I prefer it much more, since I can just buy Global codes and not have to deal with 10+ minutes of waiting.
It seems a scammer website, nobody answers to questions. I bought an amazon voucher but I never received it. I contacted the support, but they don't answer.
I'm here to think you support82 for helping me and finding me the way out of my problem and to those who said that this website is fake I'm sorry to say that his website is 100% real
Dear Valued Customer;
Thank you for choosing our services.
Best Wishes
MTCGAME Support Team
I purchased 5,000 Fortnite Vbucks on the 23rd Dec 2022, Afterwards i was told to take a selfie before i receive the units, which i duly declined. I have purchased items online including Vbucks but never have i heard that one has to take a selfie. I was not comfortable with that and requested a refund same 23rd Dec. However all i keep hearing from MTC anytime am chatting with customer care is that they would refer my case to the Admin. This is 16th January and up until now, no refund. I think this is really unacceptable and unfair to me the customer. That was my first time trying to buy an item from MTC for my 9 year old son to play his Fortnite game. He was really disappointed.
I contacted support regarding an order, and support 49 replied immediately and helped me solve my issue. I am very satisfied with the help I received!
He helped fixing a problem with dns and he was a nice guy but i hope next time it will be faster in fixing the problem but as long as it got fixed i can't complain
Dear Valued Customer;
Thank you for choosing our services.
Best Wishes
MTCGAME Support Team
Answer: Hello, Please contact live chat and they will help you to get your item.
Answer: Please contact our whatsapp: +970567008998 to check your issue and solve it for you ASAP
Answer: Hi bot. Their customer service is a joke. They do not offer refunds under any condition because it is a scam site.
Answer: You need to complete the verification of identityn it's a process to secure the transaction as support inform us, you can ask for refund in case you don't want to pass KYC.
Answer: Contact live support to check if your payment id pending, sometimes there are delays but they quickly fix them, trustworthy website in my opinion you never lose your money.
Answer: Please contact our live chat agents, provide your email that was used for purchase and payment invoice screenshot and they will help you.
Answer: Where is the scam? Can you please provide more details?
Answer: Please contact our live chat agents and they will help you.
MTC Game has a rating of 2.2 stars from 354 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MTC Game most frequently mention customer service, gift card and phone number. MTC Game ranks 727th among Gaming sites.
Dear Valued Customer;
Thank you for choosing our services.
Best Wishes
MTCGAME Support Team