website thubmnail of MTC Game

MTC Game

How would you rate MTC Game?
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India
1 review
5 helpful votes
Follow John H.
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This is the worst company i have ever dealt with, i place the order, got a approval from bank and when the order was placed they told me to verify phone number, i did that, then they asked me to verify email, i did that also, and after that they asked me to take a selfie with id card and credit card and with a paper by writing to mtc game, i did that too and now they are telling me that they will video call me, they made me install WhatsApp i did that too, and they made me wake untill 3:00 AM in the morning stating that their admin will call me, but no one called me till then also, and untill now neither the called me nor i received my order.
I am 73 Years old and this company is giving me such a hard time, they are really bad people, very rude customer service, very bad, very bad, i ordered that to give a present to my grandson worth $150 and they stole my money, I don't have more money to get anything on his birthday now. I am really so hurted by this, i strongly advice everyone not to buy anything here, these people are thieves and just have a intention to steal.
Order: *******

Date of experience: February 13, 2021
New Zealand
1 review
0 helpful votes
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Horrible customer service, and kept insisting on having my national ID and passport to verify my account. After the third time of sending my information I decided enough is enough and asked for a refund.

Date of experience: July 8, 2021
Singapore
1 review
0 helpful votes
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Trusted Company
September 26, 2022

I've bought nitro from MTC games and they're very trustworthy
They answer my whatsapp messages and helped me whenever I have problems on getting a code delivery!

Date of experience: September 26, 2022
Sinan B. MTC Game Rep
over a year old

Dear Valued Customer;

Thank you for choosing our services.

Best Wishes
MTCGAME Support Team

GB
1 review
0 helpful votes
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Support 71
January 15, 2023

They helped me so well using great english and language I'm buying cheap from mtcgame and getting better customer service than anywhere else

Date of experience: January 13, 2023
Germany
1 review
1 helpful vote
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The customer service (support82) was quick and helpful. They solve my problem and I'm really satisfied. I recommend totally this site

Date of experience: June 19, 2022
Sinan B. MTC Game Rep
over a year old

Dear Valued Customer;

Thank you for choosing our services.

Best Wishes
MTCGAME Support Team

Texas
1 review
0 helpful votes
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Excellent service
July 22, 2022

Everything went smoothly, got the code and answered all my questions. Also not to mention answered immediately and was very helpful

Date of experience: July 22, 2022
Sinan B. MTC Game Rep
over a year old

Dear Valued Customer;

Thank you for choosing our services.

Best Wishes
MTCGAME Support Team

Bangladesh
1 review
2 helpful votes
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Worst Customer Service
I ordered 4X 20 tl steam wallet codes on 21/01/23 from this.Tried to Redeem them on 30/01/23.All of the codes was first showing invalid and then showed already redeemed.Then I knocked their support on telegram they said codes seems invalid report It by ticket.I created ticket and they said the code was used in the account I mentioned but It wasn't.Then again knocked their admin on whatsapp.They said knock steam customer support and ask for usage date details and I did and provided Screenshot but steam doesn't provide that.Again they asked to get help from steam turkey support I also did that.Got the same reply from them that they can't share and only seller can help.They said steam blocked the codes because I tried to redeem It on external region.What a joke!.I give them my turkey acc and redeem history.Been using steam for more than 4 year and I am not a fool.After all these hassle again they told me to open a ticket with steam screenshots and told me it will take 24 hr to process.It's been 3 days and I still haven't got reply from the admin on ticket.Worst ever experience for me on a gift card store.Bought them from a few times,all of those codes worked.But this four codes was already used and I showed them all the proofs.They just wasting my time.Not gonna be using this site in future If I don't get solution.Bunch of scammers wasting customers time!.They are just playing back and fourth game with me.Steam telling me to ask seller for option and replacement.They forced me to contact steam 3 times.That literally insane!

They replied to my ticket and the clowns still asking for the usage information from steam.Steam doesn't share that and what can customers do about that?.Pure jokers.This is the end of me buying anything from them in future.

Date of experience: February 3, 2023
Illinois
1 review
0 helpful votes
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It's 100% SCAM.
January 13, 2022

When I purchase it just showed you payment successful then nothing happen, when I reach to customer, they don't even care just say checking and say refunding. It's SCAMMING a lot of money.

Date of experience: January 13, 2022
Slovakia
1 review
1 helpful vote
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All good!
June 19, 2022

Have some problems with payment, but support82 helps me fast and good
I wanna say thanks for helping me!

Date of experience: June 19, 2022
Sinan B. MTC Game Rep
over a year old

Dear Valued Customer;

Thank you for choosing our services.

Best Wishes
MTCGAME Support Team

Italy
1 review
0 helpful votes
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Reliable
June 29, 2022

I couldn't see my purchase at first but the customer support helped me so I could get my key in no time. Good!

Date of experience: June 29, 2022
Sinan B. MTC Game Rep
over a year old

Dear Valued Customer;

Thank you for choosing our services.

Best Wishes
MTCGAME Support Team

Thailand
1 review
2 helpful votes
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The code delivery is not that fast i will say
June 18, 2022

I got the support from Support 151 He / she is the best I recommend you try out this shop. Very cheap compare to other!

Date of experience: June 17, 2022
Sinan B. MTC Game Rep
over a year old

Dear Valued Customer;

Thank you for choosing our services.

Best Wishes
MTCGAME Support Team

Germany
1 review
1 helpful vote
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Very good shop and fast support.
June 14, 2022

Bought there for the first time. Very good place. Thank you so much for support in case of some problems, there are very kind people
Support 105

Date of experience: June 14, 2022
Sinan B. MTC Game Rep
over a year old

Dear Valued Customer;

Thank you for choosing our services.

Best Wishes
MTCGAME Support Team

Georgia
1 review
0 helpful votes
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Thx support
July 3, 2022

I made mistake when try to buy something, i type wrong mail and dont get order in my real mail. I texted to support and he helped me very good.

Date of experience: July 3, 2022
Sinan B. MTC Game Rep
over a year old

Dear Valued Customer;

Thank you for choosing our services.

Best Wishes
MTCGAME Support Team

India
0 reviews
0 helpful votes
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Super
June 27, 2022

Nice job and super worker he is hentlemen. And best person in ur company. Please increase her salary

Date of experience: June 27, 2022
Sinan B. MTC Game Rep
over a year old

Dear Valued Customer;

Thank you for choosing our services.

Best Wishes
MTCGAME Support Team

PS
1 review
1 helpful vote
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Legit & Fast
June 10, 2022

Their service was fast and amazing, specially their live support, they are calm and professional, you can always ask them for help and they will do.

Date of experience: June 9, 2022
Sinan B. MTC Game Rep
over a year old

Dear Valued Customer;

Thank you for choosing our services.

Best Wishes
MTCGAME Support Team

Ukraine
1 review
3 helpful votes
Follow Андрей к.
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Very cool site with reasonable prices
June 10, 2022

Very cool site with reasonable prices and very fast support I highly recommend this site for buying games

Date of experience: June 10, 2022
Sinan B. MTC Game Rep
over a year old

Dear Valued Customer;

Thank you for choosing our services.

Best Wishes
MTCGAME Support Team

Nigeria
0 reviews
0 helpful votes
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Best site for ps plus and other subscriptions
June 23, 2022

Absolutely great experience and it's really fast. I used this site for my ps plus redeem code and it worked really great.

Date of experience: June 23, 2022
Sinan B. MTC Game Rep
over a year old

Dear Valued Customer;

Thank you for choosing our services.

Best Wishes
MTCGAME Support Team

Qatar
0 reviews
0 helpful votes
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Trust this website
June 23, 2022

Always helpful and speed delivery of Codes by Emails and personal account, prices are exactly the same as the card price +-0.1

Date of experience: June 23, 2022
Sinan B. MTC Game Rep
over a year old

Dear Valued Customer;

Thank you for choosing our services.

Best Wishes
MTCGAME Support Team

Netherlands
1 review
0 helpful votes
Follow Hussam G.
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They've already scammed me one time (more than 100 euros) and now my orders are pending for more than 24 hours! Shameless!

Date of experience: April 10, 2022
Sinan B. MTC Game Rep
over a year old

Dear Valued Customer,

We are very sorry for the problem you are experiencing. We will identify the problem and assist you as soon as possible.

We carry out sales and delivery of more than 25,000 codes per day. We work together with 700 different local payment methods and we sell 17,000 kinds of products.

Please get in touch with us on Whatsapp to check and solve your issue.
Whatsapp: +970567008998 or +19062563680

Best Wishes
MTCGAME Support Team

Egypt
1 review
0 helpful votes
Follow M G.
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Never failed to amaze me with the variety of products and the fast response of the customer service
Recommended 10/10

Date of experience: June 29, 2022
Sinan B. MTC Game Rep
over a year old

Dear Valued Customer;

Thank you for choosing our services.

Best Wishes
MTCGAME Support Team

Overview

MTC Game has a rating of 2.8 stars from 353 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MTC Game most frequently mention customer service, gift card and phone number. MTC Game ranks 768th among Gaming sites.

service
220
value
204
shipping
200
returns
191
quality
207
This company does not typically respond to reviews
+199