Overview
mSpy has a rating of 4.3 stars from 2,264 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 8th among Mobile Applications sites.
最初からパソコンから
Iphonへの監視ができません。対応策として有料のリモートを利用してiMazingというアプリを代用しています。
Lineなどのアプリはみられません。残念です。
Briana muito atenciosa, paciente, educada
Atendimento nota dez!
Anche nelle ore notturne, sempre disponibili e puntuali.
Fui atendido pela Bianca que me atendeu super bem e resolveu meu problema
O Atendente da Costumer Service da mSpy Michael Bloomberg, me atendeu rápido e atenciosamente.
I agreed to purchase a 3-month Premium Subscription for €36.06, but was secretly charged nearly €170 without my consent. There was no clear breakdown of these charges during checkout, and the refund policy link they sent me is non-functional—a dead page. When I requested a refund within hours of purchase (well within the EU 14-day cooling-off period), they stalled, demanded explanations, and ignored their legal obligations under EU consumer protection laws. Their practices are deceptive, misleading, and potentially fraudulent. If you're considering mSpy, stay away—you're likely to be overcharged, misled, and ignored if you try to seek help. Absolutely not trustworthy.
Dear Valued Customer,
We sincerely apologize for the negative experience you've had. We take all feedback very seriously and want to assure you that it is never our intention to cause frustration or distress.
Regarding the charges, please note that any additional amounts deducted might be due to optional services or features that were selected during the purchase process. However, we understand how this could be frustrating and would like to help clarify or rectify any unintended charges.
Our goal is to maintain transparency and provide the best possible service, so we truly regret if this was not your experience. We would greatly appreciate it if you could provide us with your account details via a private message or email at support@mspy. Com, so we can investigate your case further and ensure this issue is resolved promptly.
Thank you for bringing this to our attention. We hope to have the opportunity to make things right for you.
Monitoring email activity has been a real eye-opener. I became more aware of online threats after spotting a suspicious message in my child's inbox. Thanks to mSpy, I checked it first, explained it was a scam, and prevented any issues.
Dear Chandra,
Thank you for the 5-star rating and for sharing your experience! We’re glad to know that mSpy helped you stay informed and prevent potential issues.
Our team does its best to provide the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
The live screenshot feature also lets me sort captures by date, making it simple to review activity. And with notifications when my kids are online, I can act fast. It's been one of the most helpful tools I've used.
Dear Veronique,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that mSpy's Live Screenshots feature helps you stay informed about the target device's activity.
Our team does its best to improve the software and provide the best monitoring solutions.
If you need any assistance, we’re always here to help!
MSpy support
If you're looking for a way to stay connected to your child while giving them space, mSpy is a fantastic choice. We started using it when our daughter moved abroad for university. It's been incredibly reassuring to know where she is, who she's interacting with, and whether she might need any guidance or support.
Dear Bayram,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that the mSpy software helps you stay informed and brings peace of mind, even when the target device is abroad.
Our team does its best to improve the software and provide the best monitoring solutions.
If you need any assistance, we’re always here to help!
MSpy support
I'm incredibly thankful for mSpy. It let me take action before the situation escalated. I was able to talk to my daughter, block the offender, and keep her safe. I honestly believe this tool helped us avoid something far worse. It's a must-have for any parent who wants to stay alert and protective.
Dear Jacob,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that mSpy's real-time monitoring feature helped you track activity on the target device and respond in time.
Our team continually strives to improve the software and deliver the best monitoring solutions.
If you need any assistance, we’re always here to help!
MSpy support
The mSpy control panel is extremely practical. All the key information is accessible from one main screen, which makes reviewing activity much easier. I like that I can explore more detailed stats on individual pages when needed. It's easy to browse through past data too – everything is well organised and efficient.
Dear Irmina,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that mSpy is user-friendly for monitoring and that you can easily access more detailed stats on individual pages whenever needed.
If you need any help we are always here to help!
MSpy Support
Being able to see apps like Telegram, Viber, and Facebook all in one place is a major time-saver. I don't need to open each app – everything is available at a glance. It's made monitoring much more efficient.
Dear Hannah,
Thank you for the 5-star rating and for sharing your experience!
We’re glad that mSpy helps you monitor social apps like Telegram, Viber, and Facebook all in one place, saving you time.
Our team does its best to provide the best solutions. If you need any assistance, we’re always here to help!
MSpy support
The interface is also very intuitive. Everything is clearly laid out, and it's easy to find what you're looking for without having to sift through countless settings. If you're concerned about getting it all set up, there's no need – it's fast, straightforward, and much simpler than expected.
Dear Gokhan,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that mSpy has a user-friendly interface that allows you to quickly and easily find what you're looking for.
If you need any help we are always here to help!
MSpy Support
I don't believe in being over-controlling, but sometimes, knowing where your child is can be a lifesaver. When my son didn't answer for hours, I panicked—his phone was dead. With mSpy, I can see his location and battery level, which saves me a lot of stress.
Dear Serife,
Thank you for the 5-star rating and for sharing your experience! We’re so glad to hear that mSpy has helped ease your worries by providing you with your son’s location and battery status when you needed it most.
If you need any assistance, we’re always here to help!
MSPY support
With the Live Screen Streaming feature, I no longer have to rely on my kids to tell me what they're doing on their phones. I can quickly check their screens and be sure they're safe from any harmful content or negative influences.
Dear Magdalena,
Thank you for the 5-star rating and for sharing your experience!
We’re glad the Live Screen Streaming feature helps you stay informed and gives you peace of mind.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
When I faced a subscription issue, Kit Nord from customer support stepped in to help. They guided me through every step, from pausing my subscription to linking my new device, and made sure I felt confident using the app.
Dear Carla,
Thank you for the 5-star rating and for sharing your experience!
We’re glad сustomer support was able to support you through the process and make everything smooth and clear.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
The software never worked at all. On top of that, they attempted to charge my card for extra services I never requested — thankfully, my card didn't have enough funds. Completely dishonest behavior. I reported the issue right away, but they refused to issue a refund despite the service being unusable from the start. Stay away from this company!
Dear Valerio,
I’m sorry to hear that you’ve had such a negative experience with our service. I want to assure you that your concerns are taken seriously. Our intention is never to mislead or cause distress to our customers.
If you believe that our software did not work as advertised or you encountered issues, we’d like the opportunity to review your case. We strive to ensure our customers are satisfied and that any issues are resolved promptly. Please reach out to our support team at support@mspy.com with your details so we can address your concerns directly.
Your feedback is important to us, and we appreciate the chance to make things right.
Bullying is something no parent wants to discover, but I'm grateful I found out in time. My son was being harassed at school, and thanks to mSpy, I was able to step in and help him navigate the situation before it got worse.
MSpy works flawlessly with my son's Android device. Updates are fast, and I've never had technical problems. I mainly rely on geo-fencing and the keylogger. I'm not trying to invade his space but knowing when he enters a restricted area or searches dangerous topics gives me peace of mind.
Dear Harry,
Thank you for the 5-star rating and for sharing your experience!
It’s important for us to know that mSpy’s geofencing and keylogger features work reliably and give you peace of mind.
Our team does its best to provide the best solutions. If you need any assistance, we’re always here to help!
MSpy support
I've trusted mSpy for two years now. The control panel keeps me up to date, and I've set up keyword alerts for added peace of mind. While I occasionally use the app, the website offers more features and a better overview.
Dear Harley,
Thank you for the 5-star rating and for sharing your experience! We’re happy to hear that mSpy continues to meet your expectations and helps you stay informed.
Our team does its best to provide the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
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- Tallinn, Campeche, Estonia
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
お客様各位、
ご不便をおかけして申し訳ございません。
Iphoneの監視に関する問題は、開発チームによってすでに修正されていることをお知らせください。
敬具、
MSpyチーム