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New Mexico
1 review
35 helpful votes
Follow John C.
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MSN "feels" a certain way and it reports its news to push its agenda so openly that it's laughable. Report news and known facts and/or full disclosures on stories. Let ME decide how to feel AFTER reading the article. Stop trying to convince me with the headlines alone. It's weak reporting and a sign of insecurity. It's sad that a news organization can be afraid to be neutral. Your days will all come. The truth can never be silenced forever.

Date of experience: July 9, 2020
Washington
1 review
5 helpful votes
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Recently, MSN began a very aggressive campaign to place more spam like ads on the home page, having managed to pay to "white-list' many paying advertisers. After installing an ad blocker to control this overwhelming annoyance, MSN is waging a new campaign to try to force me to add their advertisers to my white-list of ads I want to receive, similarly but even more aggressively than the repugnant Windows 10 campaign, filling nearly half the news feed pages with requests to modify the d blocker to allow their paid advertisers. Looks like time to find a new home page. Microsoft has gone to Hell in a hand-basket!

Date of experience: July 17, 2016
Arizona
1 review
3 helpful votes
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Homiest Home Page!
February 20, 2018

This homepage is one of the best for utilizing space available to bring to the reader relevant headlines, interesting information, useful weather forecasts and so much more. Hands down one of my favorite search engines. Keep it Up!

Date of experience: February 20, 2018
Virginia
7 reviews
33 helpful votes
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I use their hotmail, watch their news nightly, and love their site! I can't rave about it enough. I have never had an issue since I opened an account in 2006- that's 5 years of great service! I hope it continues and doubt there will be any problems.

Their whole site is fun! I love it! And you can customize it, which is a HUGE perk!

Date of experience: February 3, 2011
New Jersey
1 review
7 helpful votes
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A middle eastern Bazaar
October 24, 2020

MSN throws everything at you on a single page. It's like visiting a middle Eastern market where there are so many products on sale, you wind up buying nothing. It's so confusing one can get exasperated while scrolling through their pages. Even though click-bait pages have proven very unpopular, MSN continues with this practice fine-tuning it to make it acceptable. However those pages can take 10 minutes to get to the point and are loaded with ads on each and every page you click through. To me this is very de-humanizing to say the least. Then they have the nerve to complain about Ad-B locking software. Tell you the truth if it wasn't for my ad-blocking software i would not be on MSN at all!

Date of experience: October 24, 2020
Illinois
43 reviews
344 helpful votes
Follow Tyler C.
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MSN.com has been my homepage for many years.

I have realized it offers the most up to date news that is broad and relevant from day to day. Now that it has been updated again, it will show local news and weather as well.

Date of experience: April 13, 2010
Kansas
1 review
7 helpful votes
Follow Bob B.
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msn.com no longer allows comments on articles they show. msn.com no longer pust the dow industrial information on the home page. All news articles they post or are paid to post are leaning left more and more.

Date of experience: May 18, 2020
Washington
1 review
0 helpful votes
Follow Die S.
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Move the damn X
October 6, 2021

I am so upset. On an iPhone (and sure it's probably the same on Android) there is a small x at the bottom right of the window you type a comment into. This is also right next to the arrow to post the comment. As you type your words fill up the box and soon are right next to the X. Hitting this X accidentally erased everything.
First question; why is this x even there? Why does anyone need to delete everything they just wrote. Let's say for some reason I did want to start all over, I would just use my finger to swipe and select the entire text or tap and "select all" and the backspace to erase the entire text. The x is not needed.
Second; why is it there so close to the text that you typed? When attempting to tap and move my curser back to the end of the text I have written (when jumping around to fix or add something elsewhere) I have it that darn x and erased everything! And no option to bring it back. Even just having a pop up asking to confirm you want it all deleted would be great. I didn't know where to send this complaint to so I did an Internet search and it lead me here. Hopefully they are reading these and a change can be made. If anyone knows where I can send this "suggestion" to please post this method/info. Thanks!
Other than that, I like that they brought the comment sections back and added a censor program to try and block certain toxic text. Yes, I can be hard to work with at times and then you see others that are able to post some quasi toxic text while your decent text gets shot down. Then there are people that are finding the trick to slip things past the machine. It's not a perfect system but it's a start and allows for some dialog.
Over all the stories are good. Although, my only compliant there is that many times a story is written that must have an accompanying picture or video and it has none.

Date of experience: October 6, 2021
GB
1 review
12 helpful votes
Follow DAVID R.
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Fear of the truth
September 23, 2022

Too often MSN blocks comments on statements of fact related to religion, slavery or history. For example I tried to comment on the living conditions of the majority of folk in this country during the period of slavery and how the common people were repaying loans taken out to recompense slave owners through taxation until a few years ago. This was found unacceptable. Why? When it is a fact.

Date of experience: September 23, 2022
Ohio
1 review
8 helpful votes
Follow Steve S.
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I've been a member/user for more than 20 years and each year, I've seen their customer service hit a new LOW!
Crashes increase, synchronization is poor with outlook. Edge is worse than Internet Explorer.
There are no longer live agents to help on serious matters such as this week, my computer was hacked and all the contacts were erased and I was no longer able to use my primary email account... Absolutely no help from Microsoft. They seem ONLY interested in selling X Box and Surface products.
I strongly recommend buying elsewhere.

Date of experience: May 31, 2021
TT
149 reviews
1794 helpful votes
Follow Omega R.
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Msn.com is an okay site especially when it comes to news at times but their Hotmail service can be quite pathetic in terms of one's Hotmail account refusing to accept one's password like I have experienced.

The search engine still is good when it comes to searching on the net but just should expect technical errors with msn.com from time to time. It can be like an up and down see saw. One minute the site seems pretty efficient and the next the site can be full of errors. Some of its features are still okay but not always the best.

Date of experience: November 9, 2011
GB
1 review
10 helpful votes
Follow chris d.
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Why has msn gone off the rails, with their site full of adverts and spam as well as rubbish untrue news which slows the site down to a standstill, if they don't read the reviews and listen to what people are saying and change their ways, they will fail, I have changed my home page to yahoo

Date of experience: December 22, 2016
GB
1 review
0 helpful votes
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Not a bad site
September 27, 2022

The site itself is not that bad, not so good either. There are some useful news and features, but sadly they are overshadowed by all of the negatives, all of which you can find in other reviews under mine.

Date of experience: September 26, 2022
Indiana
1 review
11 helpful votes
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Should be Zero
July 3, 2017

Can we get another company to do a News Page instead of MSN. They stink. I don't want entertainment section but evidently I must have it. I hate the headlines as it is not fair but slanted to an agenda. It is all so bad!

Date of experience: July 3, 2017
Arizona
3 reviews
28 helpful votes
Follow Robert W.
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99 percent fake news and now they have stopped me from talking about their stories closed out temporary till they find some stories that apply to me. Who in the hell do they think they are telling me what stories to talk about. The Truth, If your not a lib they don't want you on MSN.

Date of experience: July 12, 2017
Colorado
1 review
3 helpful votes
Follow Chris S.
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MSN used to be such a good news and information source. Now, you can't even read their stories anymore because when you click on the "show more" tab halfway through the article, you have to sit through a 90 second ad (which also uses a lot of data if you're not connected to WiFi) and their tracking tactics are really awful too. If you click on a certain article, MSN then starts flooding their pages with that same subject instead of just sticking to the nations headlines. All this along with the political undertones and opinions which are written to the readers as "news" is b. S. Unfortunately I've removed MSN from being my homepage and on the occasion that I do navigate to their website - I'm disappointed all over again. Too bad - was good at one time

Date of experience: August 11, 2021
Canada
1 review
14 helpful votes
Follow Jeffrey A.
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MSN blatantly encourages hate, by forcing you to read from the same hateful people everynday since you cannot block them. I guess, in some warped way, it makes sense as they can sell advertising at a jacked up rate based on numbers. From what I can tell, moderation is nonexistent or automated at vest. Moderation seems to be based on key words, with nobody checking the content. The hatred and racism on this site has forced me to look elsewhere for my news.

Date of experience: December 17, 2022
Canada
2 reviews
10 helpful votes
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When you click an ad that catches your eye you expect to read what you clicked on, nope! Fake antivirus scam page loads and making inexperienced users freak out and be scammed. Report the post, still the same, 3 months later, same ad, same page. Reported it now hundreds of times. I am starting to think they are the scammers themselves as this is allowed to go on. Major lawsuit to slap them into reality? Seems like a very feasible idea since there is real harm involved.

Date of experience: October 21, 2022
Texas
1 review
20 helpful votes
Follow Dan D.
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Used to be heavy user. List me during election. Check back in every few days to confirm they have are still far left liberal... Almost every Trump story has negative connotation... and ignore any normal/good Trump or Trump family stories. Sick actually. Financial stories seem to be the same... a lot of "sponsored" links and the rest is garbage. What a shame and waste... now they remove comments... Inwonder why? Ha!

Date of experience: July 25, 2017
Pennsylvania
1 review
16 helpful votes
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Not real journalists. Driving the continual liberal lunacy in this country. One the premier fake Propagandists agencies driven by the liberals. Ruined America with its narratives. Purportedly self promoted as real news, but not real journalistic work. Narratives are sensationalized for content picked out by liberal editors from our most liberal ivy league universities. Their style definitely demonstrates that mind control in universities work. Each news story is driven by the KKK Democrat false narrative that kept women from voting for 41 years and hold black people in inter-city slavery to this day.

Date of experience: April 17, 2022

Overview

MSN has a rating of 1.2 stars from 187 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MSN most frequently mention news articles and home page. MSN ranks 151st among Email sites.

service
26
value
24
shipping
12
returns
12
quality
25