MotorcycleCloseouts has a rating of 4.8 stars from 6,678 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotorcycleCloseouts most frequently mention great price, customer service and new helmet. MotorcycleCloseouts ranks 61st among Motorcycle Gear sites.
Product arrived in time frame stated, packaged well with no damage. Helmet is of good quality, no blemishes and fits per the sizing chart. I have ordered many helmets from motorcyclecloseouts.com and have never been dissatisfied.
AWESOME, i bought as a christmas gift for my boyfriend. He doesn't care much about the up-to-date stuff so this is a great site for name brands without the ridiculous price! Also arrived 3 days after I ordered it. Can't beat that.
I bought two jerseys for an adventure ride that I'm doing. They're a bit warmer than I expected, but they're my first jerseys, so it could be that I didn't know what to expect.
Fit is perfect, they seem like good quality items, especially for the price! I'll shop here again!
Hawaii is a part of the US (as is Alaska) and you
Should be able to over other shipping arrangements
That are less expensive. I "saved" $** on a helmet
Purchase only to have lost it by paying $**.** in
Shipping costs.
Up to this point I have seen great prices, free shipping, and ease of navigation on the site.
Upon receiving my helmet inspection revealed the visor appears used or altered and missing a piece on the left side. Other than this issue, experience has been really good.
Don't look anywhere else people. You won't find it cheaper! I searched and searched from eBay to Amazon and all online motorcycle shops in between, no one could come close! I wish I would have known about them along time ago. Great place to do business. Thanks!
Site could use a little more work,and the minimum free shipping price should be a bit lower. Try $99 for example. That would help you move more product and stay competitive. Order took to long to receive. Should have gone with a different shipper than UPS.
Quick & easy. Easy to navigate site. The USPS postage box my order was shipped in looked like it had been run over by a truck. Luckily my product was not damaged. No bubble wrap or anything around product. Poor packaging.
Shopping experience great! Great deal. Now I hope the goods are equally fabulous!
My jacket was just as I anticipated. The liner works well on its own and then do easy to throw the hi-vis over it when riding. Very satisfied.
Amazing price, found via google shopping search!
Was bit worried I didn't get any tracking info after purchase but helmet showed up at my house before I was worried enough to email asking.
Overall very happy with price and everything tho!
Great prices! Received my order quickly. Everything looks perfect. Won't know if sizes are correct until after Christmas but everything looks good. I will definitely buy from motorcyclecloseouts.com again!
I always check Motorcycle Closeouts first! You have been a reliable retailer and we have always been satisfied with the products and your customer service! Thank you for allowing our gear/equipment needs to be met at an affordable price! Keeping a family of four riders in gear adds up quickly!
Honestly I expected better deals, by the time you add the shipping the prices are the same as competitors. However, you have some discontinued items no other have in stock.
Update: I received the Jack with a big stain on the front. When contacting Customer service they did provide me with a return label and a 100% refund. However, there response was that they cannot inspect every item and keep there cost down so basically they were saying crap happens. I'm sorry the prices are not that much better.
Not very happy but at least they did credit without issue so they do have that going for them.
The riding shoes I purchased were size 12, which is usually OK for me. However, I found that I needed a size 13 (the shoe may run a bit 'small'?). I had no chance to exchange for the 13, although at the time I noted my desire the website still showed a size 13 in your inventory. Apparently the site is somewhat out of date relative to reality. In the end, I was refunded an amount to my credit card account but had to pay postage both ways, even though the shoe didn't fit. This isn't good customer relations policy and will make me think 'hard' before ordering anything else from motorcyclecloseouts.com.
The rain boots were sized by the manufacturer to fit sizes 13-14. Because I wear size 13 I figured that this would an easy fit.
Not so. Upon trying them on, my boots hung over the soles at both toes and the heels. I also tired street shoes with the same results.
I have asked for a return authorization which has yet to arrive.
This company is NOT customer friendly business.
The ONLY thing they have going for them is fairly affordable prices.
Too bad. They charge a fee to give money back on paypal. Even though you buy a replacement item from them. They were not prepared to work something out with me. I suppose that is how it goes.
My commits are mixed. I bought three items. All three fit great. However the leather jacket that was sent had noticeable impression on the back, as if there was an attempt to affix patches or something to the back of the jacket. These impressions are so noticeable I'm surprised they would even send out a jacket in this condition. Now I'll have to go threw the whole return process. Not looking forward to it. Hope to write a follow up on customer service.
I did not receive the pants I ordered and I'm having a hard time figuring out how to return them.
Both the venom jacket and leather pants were just as described and top notch quality...I received our order very quickly and everything was shipped very well...overall, I give motorcycle close outs a BIG two thumbs up! I will buy from them in the future with much confidence...thanks so much for a super transaction...
My husband was so happy I found this site amazed he never found it! He loved the boots which are hard for him to find in a 14 that fit right, and the x-lg fox shirts fit perfect too. After Christmas he ordered more stuff and we should be getting it tomorrow. Thanks
Answer: They will lead you in circles for returns and ship you items back after you return them and then charge you again. Good Luck!
Answer: We don't actually make the products, we just sell them. There are, however, a number of very comfortable under-shorts and riding pants that we offer. We're not 100% clear which you're after based on your question, but please give our customer service line a call at (816) 532-3696, and they can help you out!
Answer: While we're sorry Deanna had a poor experience, our website is indeed "for real"! If you look around at multiple review sites, most show us having very good ratings, overall. The biggest problem people have is with our return and refund process, which is clearly explained on our website. Exceptions are only made if we ship out the wrong product - that is, not the one you ordered. While some people find this too strict, the margins on closeout merchandise are simply too slim - most other companies won't let you return closeout items at all. We feel like that's quite acceptable, considering you can get gear from us for 70%+ off retail price!