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MoteefeReviews 216

1.9

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Moteefe Reviews Summary

Moteefe has a rating of 1.9 stars from 216 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Moteefe most frequently mention customer service, poor quality and size chart. Moteefe ranks 5270th among Business Services sites.

service
67
value
67
shipping
65
returns
34
quality
66

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Canada
1 review
0 helpful votes
Follow Joe N.
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moteefe.com stole my t-shirt artwork and they and their affiliates are selling it (poor quality knockoffs).
Fortunately I have good legal representation, but this takes time. Remember original artwork is automatically copyrighted so if you can not afford a lawyer, no problem, just take screen shots of your stolen artwork from their website (and affiliates) with proper date stamps and the courts are very obliging. I have done this successfully for my clients and they have been compensated. Let us put these thieves out of business. Lastly publish their names and addresses on all social media.

Date of experience: August 30, 2021
Washington
2 reviews
1 helpful vote
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NO returns EVER
August 10, 2021

Read all the reviews they don't take ANYTHING back ever. Moteefe has a consumer rating of 2.61 stars from 197 reviews indicating that most customers are generally dissatisfied with their purchases The shirt I ordered was WAY too small. Their size chart is totally non standard. They sell racists shirts had I known this would NEVER HAVE bought this in the first place.

Date of experience: August 10, 2021
Canada
1 review
1 helpful vote
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I rarely will give 5 stars. But I have to say, when our hoodie order size was off, I emailed customer service and got an immediate response. They are also making the order right. What more can you ask for? At a time when it's really tough to get a real person when shopping online, especially when there is a problem, Moteefe hit all of the marks with their customer service. I would not hesitate to order from them again.

Date of experience: July 26, 2021
South Africa
1 review
0 helpful votes
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Disappointed!
July 18, 2021

I ordered a t-shirt over two months ago, 14 May 2021, and have still not received it. Very poor communication, no response to emails, no follow-up or tracking number.

Date of experience: July 18, 2021
Illinois
1 review
0 helpful votes
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This company is TERRIBLE! I ordered 3 TShirts, a M, L, and XL from them and all the TShirts were very small. I even ordered one size up, like their website said to do! The shirts were cheap in quality, different labels and could fit a child. I explained to the customer service how they fit thinking that they would either refund my money ($70.00) or send me different sizes but after having me measure all the shirts and take pictures of everything (what other company does this!) they declined my request and said that there was nothing they could do! Please don't be scammed like me and please don't order from this company!

Date of experience: July 13, 2021
Texas
1 review
0 helpful votes
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Great Service
June 29, 2021

I ordered a t-shirt for my husband. There was an error in the printing, an O instead of a G. When I contacted Moteefe they asked for a picture which I provided. They replaced the shirt immediately and I paid nothing. They were most gracious and I will order from them again.

Date of experience: June 29, 2021
Texas
1 review
0 helpful votes
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Tracking
June 11, 2021

I love my stuff! I bought a shirt and a mug. An email came letting me know my order had shipped. However, they sent separately and I received the shirt first. Then, I kept checking my emails & account for any shipping or tracking on the mug, nothing. I got the mug today. Surprise!
Please, if someone orders several items & they ship separately, send an email with tracking info for each item. That would save a lot of stress!

Date of experience: June 10, 2021
Texas
1 review
2 helpful votes
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Never received
June 7, 2021

They put the wrong address on my package. Never received it and when I went to the post office they said it had no return label with it, so my package was disposed of. I have sent 4 email's to this company with no reply back. I would like to have what I purchased, please. Or at least my money back.

Date of experience: June 7, 2021
Florida
1 review
0 helpful votes
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Size and return
June 6, 2021

I purchased 3 T-shirts from moteefe and let me say I was so disappointed in the size and the print on the shirt. My Bichon looked more like a sheep dog! After many futile attempts to resolve the sizes that were WAAY too small, they refused a refund of 80+ dollars and told me donate the shirts? I contacted the REAL Life is good company and reported the misuse of there copy right. I will never purchase or recommend this company to anyone... they are horrible and did not hesitate to take my money.

Date of experience: June 6, 2021
Indiana
1 review
1 helpful vote
Follow A P.
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Never buy from Moteefe that advertise on FB. A total rip-off and scam for your money. My 85 year old mother ordered a T shirt from them for a birthday gift. First it took over 2 months to receive it, then their ladies XL they sent was 32" across the bust line. When I complained and sent the pictures with a tape measure across it like they asked, they replied it was within the correct size range and refused to fix it! A SCAM! I complained to FB but of course they have not done anything or removed their advertising. Money talks I guess. Live and learn. Only order from well know companies you are familiar with. I have included two pictures with it on top of another XL shirt that has been washed and dried in a dryer many times and there is a is a 12 inch difference around. Do not buy from them!

Date of experience: May 31, 2021
Rhode Island
1 review
0 helpful votes
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Trailblazer T-shirt
May 14, 2021

Loving the 02-09 Trailblazer logo. Try it on and feel so comfortable! Love it! Even customer service are amazing keep in touch with me on time manner I couldn't ask for. Am going order some that I'm Trailblazer lover lol. Keep up good work! High recommend to anyone!

Date of experience: May 13, 2021
Missouri
1 review
0 helpful votes
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I ordered a T-shirt for my wife with a Halloween print. It was a "women's cut" shirt with a full color logo. When we received the shirt, the print was so bad that you could see the shirt through the print. I showed them the shirt and they agreed, the print was below their standards, so they said they would replace the shirt. So I reordered the shirt and this time they switched out the style of the shirt to a Uni-sex, Beefy-T. The difference in the cuts of the shirts is enormous! So here I sit with TWO shirts, and not one of them is wearable. I explained this to TWO separate Moteefe representatives and they've since blown me off and wont return emails anymore. The designs were cute and my wife loved them, but the inconsistencies, the constant delays and ultimately not getting the product that I ordered... I wont be using them again.

Date of experience: April 28, 2021
South Africa
1 review
1 helpful vote
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I ordered a Harry Styles shirt for my daughter through Moteefe. Although it was my daughters birthday on the 7th of March we were prepared to wait until the 23rd of March 2021 - at least it was still in her birthday month. We are still waiting! Every time I follow-up they just tell me to wait a little bit longer. How long do we still need to wait - this was my daughter's birthday gift! I am so not impressed - they are not even able to provide a tracking number. At what stage do one need to accept that the package may have gone lost and I need a refund? Then at least I can buy her something else with the more than R500 we have spend on this order.

Date of experience: April 13, 2021
France
1 review
5 helpful votes
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Sizing chart is misleading - XL corresponds to S or M at most. Refusal to address this problem by support team. Low quality cotton and very expensive. I am absolutely livid. A waste of 25 euros

Date of experience: April 13, 2021
Connecticut
2 reviews
0 helpful votes
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A little confusion with my order because I placed my order twice by mistake & hope to get a credit for the second pillow I ordered. Cadiving was supposed to credit my account. Quality of pillow was awesome!

Date of experience: April 7, 2021
GB
1 review
0 helpful votes
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Cartwright Roofing
March 26, 2021

T-shirt arrived on time and of good quality. Will purchase again soon. Easy transaction and communication.

Date of experience: March 26, 2021
Germany
1 review
0 helpful votes
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Ich habe einen Pullover bestellt und via Paypal bezahlt, aus unbekannten Gründen kam mein Paket nicht an, also habe ich mich an den Support gewandt. Binnen 15 Minuten kam direkt die Antwort: Eine Entschuldigung und direkt die Aussage, es völlig kostenfrei neu zu drucken und zu mir zu senden.
Ich war total erstaunt! Sowas habe ich - gerade auch in der aktuellen Zeit, wo viele Menschen wirklich viel mehr Druck haben - nicht erwartet. Wirklich kundenfreundlich. Mein Paket kam gestern an, genau wie ich es wollte. Ich werde mich auch in Zukunft an euch wenden, ALLEINE deswegen. Vielen Dank euch :D

Date of experience: March 26, 2021
GB
1 review
1 helpful vote
Follow John W.
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Personally I can NOT recommend them and would if asked tell people to avoid them at all costs as they do not have any interest in supporting their customers.

The Tee Shirt that was delivered was said one size but when measured it was one size smaller.
Moreefe showed absolutely no interest in correcting their error. They showed a total lack of interest in the problem, to the point where some would consider the email replies I received as being rude and possible even ignorant.

Following my compliant they updated their website to add that the these T-Shirts could come up small, a bit late for that I am afraid. This notice was not there when I place my order otherwise I would have ordered it one size larger.

In the attached picture the correct measurement for the T-Shirt shown is 17 & 1/2 inches as told to me by their staff, as can be clearly seen it is only 16 inches which is exactly one size smaller than indicated on the shirts label.

Date of experience: March 26, 2021
Italy
1 review
0 helpful votes
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Taglie inesatte
March 25, 2021

Stampe belle e di qualità, ma il grosso problema sono le taglie inesatte delle magliette... visto il prezzo caro.

Date of experience: March 25, 2021
Indiana
1 review
0 helpful votes
Follow Rudy M.
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I the pillow I ordered looked great but as I opened the package we got the strongest smell of cigarettes as if the person packing the item was in a closed room chain smoking with the pillow sitting there absorbing the smell. Tried to contact customer service that was a lost cause ended up airing out the pillow and using frebreeze on it.

Date of experience: March 25, 2021