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Mooshe Socks
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mooshesocks.com
Missouri
1 review
3 helpful votes
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This company is a scam
February 10, 2020

As noted frequently on here, this company is a scam. It's also revealing that they have no BBB profile. They refuse to cancel subscriptions ever, and will continue to charge your card forever. The only way to stop it is to cancel the card.

Date of experience: February 10, 2020
South Dakota
1 review
1 helpful vote
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I ordered one pair of the free socks from mooshe a year ago. I knew the shipping time would be a while, but when they arrived, the socks themselves were decent quality. I thought I'd give them another try and ordered a tee shirt. The shipping took just as long, but the quality of the shirt was not very good. The material felt cheap and thin. The design didn't appear as clean as the photos on the site and the fit was sort of off. It was only a one size option, so maybe I shouldn't have expected as much, but I don't feel the shirt was worth the $18 (shipping included) I paid.

Date of experience: September 19, 2019
Australia
1 review
4 helpful votes
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TERRIBLE
January 21, 2020

I had the worst experience with Mooshe. I initially got the scrunchie and socks subscription boxes and wanted to cancel after the first month but I was told I had to wait for 3 full payments so I went with it. I haven't received ANY of my multiple orders. I have contacted Mooshe and they have been useless and tell me I have received my order but I have not. Terrible terrible terrible. They've basically stolen from me. DO NOT use this company

Date of experience: January 21, 2020
Iceland
1 review
2 helpful votes
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SCAM
March 26, 2020

They charged my credit card 3 times 20 dollars without my permission and I never received anything from them.

Date of experience: March 26, 2020
Arizona
1 review
2 helpful votes
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SCAM
October 23, 2019

I had to cancel my debit card and get a brand new one because they were stealing money out of my bank account. I rather bang my head on a pile of nails than email their customer service.

Date of experience: October 23, 2019
Canada
1 review
0 helpful votes
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I love them
July 16, 2021

Mooshe is now shipping from their new warehouse located in Canada. I always receive my socks within 1 week and I live in the USA. I also love the quality of their socks.

Date of experience: July 14, 2021
Australia
1 review
0 helpful votes
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Scam!
February 24, 2021

Absolute scam.
I signed up for a subscription box and over the past 6 months I have tried to cancel.

Over 12 emails and no reply that is not an automatic reply.

DO NOT LET THE FUN DESIGNS FOOL YOU!

Date of experience: February 24, 2021
New York
7 reviews
22 helpful votes
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This business is a COMPLETE scam. They will ship 5 pairs of socks in 5 different packages, complete waste of time, energy, packaging - a VERY ungreen, pain in the neck, expensive way to waste everyone's time. Worse, they don't tell you this is how they operate until they've shipped your items, which they then refuse to cancel. If you're getting shipments to a shipping location that charges - as I am - it's a total nightmare, and a fortune for socks. They are complete liars as to quote their philosophy on https://www.mooshesocks.com/pages/our-philosophy

"We, as a company, believe in many things."

"We believe that our planet is our biggest resource and it needs to be taken care of. That is why we ship our packages with the least amount of papers and flyers possible. Most promo paper sent by companies to customers end up in the trash. This is, in our opinion, a major waste of our resources. The simplicity of our package is not only Eco friendly, but it also allows us to give our clients better prices."

Date of experience: February 13, 2019
Norway
1 review
1 helpful vote
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Never received
April 8, 2020

Ordered my socks a year and a half ago. Never received. Sent an email after about 6 months which they never replied to.

Date of experience: April 8, 2020
Singapore
1 review
0 helpful votes
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Sales team takes ages to email back, IF they even bother to email you back. Definitely don't count on being able to cancel your subscription after one email...

Date of experience: February 25, 2020
Switzerland
1 review
5 helpful votes
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Stole my money
February 24, 2020

Ordered last November (2019). Order never arrived. It took Mooshe 5 months to finally admit that the order was not coming. When I asked to be reimburse they said sure and I was never reimbursed.
When I told them I had not received my money they said they did and that I should contact the bank. I thus asked them for a proof of payment from their side so that I can go to my bank with actual proof that they did it. They have been IGNORING my messages since then. DO NOT BUY FROM THEM THEY ARE A HUGE SCAM.

Date of experience: February 24, 2020

Overview

Mooshe Socks has a rating of 1.3 stars from 33 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mooshe Socks most frequently mention and customer service. Mooshe Socks ranks 4111th among Clothing sites.

service
5
value
5
shipping
4
returns
3
quality
4