website thubmnail of Monster Host
How would you rate Monster Host?
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Sweden
1 review
0 helpful votes
Follow Dominik K.
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Yes, I've been a customer since 2019. Why? Because:
– price and features: don't take my word for it, simply check and compare with others
– reliability: I host dozens of small to mid websites and issues are scarce
– support: simply outstanding. Every single support request I've ever filled has been solved in a range from 7 minutes to a couple hours.

Date of experience: June 21, 2021
California
1 review
0 helpful votes
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Excessive Down Time
December 26, 2022

Monsterhost is a third string hosting company. Their service fails far too often, but worse, they are very unresponsive about restoring service. They never explain what was wrong. They show no sign of trying to improve their service. This time, service has been down for five hours and counting, with zero response from support. I believe they have no support outside of 9 to 5 working hours.

I can't recommend Monsterhost to anyone with a serious need for web hosting, unless you have no concern about up time.

Date of experience: December 26, 2022
Portugal
1 review
0 helpful votes
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Thumbs way up.
February 4, 2022

Their technician has been working with me to resolve a billing issue. He is the very best! Lots of emails, then she took the time to talk with me on the phone. He answered all my questions and solved my problem. Thumbs way up.

Date of experience: February 3, 2022
Puerto Rico
1 review
0 helpful votes
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Not so good for the price
May 16, 2022
Updated review

Nearly two weeks after reporting the problem, they still have not been able to get removed from the Spamhaus blacklist. Seems Monsterhost does not understand they have to do more than just request to be removed. They have to fix the problems, FIRST! Spamhaus makes this very clear on their webpages.

Update: We had several rounds of trying to report my IP to get off the Spamhaus list, before I realized they were giving me a new IP each time! So rather than fixing the problem, reporting had no effect. They had suggested I pay for a dedicated IP address which would be free of spam by other users. I talked them into paying for it. So it is working now... well, after adding a PTR record, which they helped me with. So I've bumped them up to two stars, simply because this should not have taken weeks to resolve. Still, things are working ok now and the cost is pretty good.

Date of experience: May 16, 2022

Not so good for the price
May 11, 2022
Previous review

Signed up for hosting and the transfer went pretty well. I got the received email ported, but forgot the send email setup. I did that last week and some of my emails bounce because the Monsterhost IP address is associated with spamming. Contacting Monsterhost right away, they said they would contact Spamhaus to get taken off the list. Four days later, no change.

They don't seem to do much to prevent this sort of problem. They did offer to sell me a private IP address at an extra charge. A bit of the bait and switch approach. Here's a hosting plan at a good price. Here's a hosting plan that works, at a higher price.

Date of experience: May 11, 2022
Italy
1 review
0 helpful votes
Follow Adele P.
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I'm a new user of Mosnetrhost and it has been excellent so far. They have little downtime, and their speed is good with a simple web panel. I haven't has a reason to call tech support yet, so I can't comment.

Date of experience: August 19, 2021
Czechia
1 review
0 helpful votes
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This hosting is very reliable. You can also connect with the support center any time you have a problem. They are very polite and knowledgeable and skillful.

Date of experience: July 19, 2021
Estonia
1 review
0 helpful votes
Follow Sıla M.
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They are really fast in supporting. I also have much help from them, I think it's the best hosting in the whole IT industry. Plan to say with them as long as possible.

Date of experience: April 1, 2021
Canada
1 review
0 helpful votes
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They are really helpful.
February 11, 2022

I have trouble-free time with Monsterhost as their support team is always willing to explain my questions clearly and help any matter relating to hosting and SSL.

Date of experience: February 10, 2022
South Africa
1 review
0 helpful votes
Follow Eric H.
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They provide an excellent support, they have a friendly system anf their resources are very good for running web sites smoothly and reliably.

Date of experience: December 16, 2021
Canada
1 review
0 helpful votes
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I use the services of this hosting provider. Completely satisfied - I recommend them with no doubts!

Date of experience: March 1, 2021
Italy
1 review
0 helpful votes
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This is one of the finest companies around. They can be trusted to do what they say they will do and are beyond honest!

Date of experience: April 30, 2021
Spain
1 review
0 helpful votes
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Monsterhost's service is great! Everything works smoothly, no bugs. I would recommend this service to everyone.

Date of experience: September 22, 2021
Netherlands
1 review
0 helpful votes
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Recommend.
February 5, 2021

They offer a wide range of plans that will solve your hosting needs at very modest rates. Support is active for 24 hours.

Date of experience: February 4, 2021
Canada
1 review
0 helpful votes
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All works well with them.
November 25, 2021

I have been with Monsterhost Wordpress shared hosting for a few months and I love it. All works well with them.

Date of experience: November 24, 2021

Overview

Monster Host has a rating of 4.5 stars from 15 reviews, indicating that most customers are generally satisfied with their purchases. Monster Host ranks 99th among Web Hosting sites.

service
12
value
13
shipping
11
returns
11
quality
13