MoneyKeyReviews 1,012

Money key should never be used. I borrowed 250 they told me if I pay it all back in one shot I'd be paying about 320. And I get a voice mail today because I agreed to THAT deal. But now I have a frozen bank account because in 12 different charges I have over 1100 dollars to different companies. So either money key is a completely fake company or they hand out your bank info so other people can use it. Do not use money key. You'd be safer taking a loan shark on the street and not paying them back than using this "company"

I don't have the words to describe the special care and assistance I received from your CSR Sophia Csanyi. Communicated with my bank, asked questions that I didn't or couldn't think of at the time due to frustration. Stayed on the phone with me continuously even when things looked bleak and no resolvement was insight. Gave me strong encouragement that things would get resolved today, and made sure just that happened. I've been in the customer relations industry for about 20 years now, and to find someone with that kind of care, concern, and comforting made my experience with MoneyKey something that I'll appreciate going forward. Thank you for having someone like her on the phones taking care of your customers. I will highly recommend anyone to MoneyKey due to my experience with Sophia.

I completed an application and their website kept bringing me back to do a new application.
I contacted customer service and was told they don't see my application. I said I did the application more than once and was not taken to a page that said denied or approved. Then I was asked for my email and phone number and "suddenly" the application appeared. I was told because I'm in California the application was declined?! Wth?!? What kind of cash advance business doesn't do business in California? One that is a total scam!

Let me begin by, I pay my bills on time and I understand that I put myself into this predicament with a high interest loan. With that being said I received my money as I should have and when i called to pay more towards my balance it happened. (And, they always answered the phone) I had no issues, every question I asked was answered, and every action requested to be made on my account was made. It seems that payday loans will always have bad reviews-- no matter the company-- because some people are so excited to get the money they tune out all the details for repayment. I was explained how the repayment processed worked and everything that was stated happened. If I need the money desperately enough again- I would come back.

**Update 2/8- I just yet again paid off a loan with them after having it for about 2 months and yet again... they answered the phone and when requested to pay off the loan they took the full amount out and i'm paid off** Just wanted to give another update about another experience I had in which I wasn't given the run around and things went the way they should have.

I had questions on my loan, I borrowed or was lent $325.00. I understood the whole fees, interest, blah blah blah. :) What I wanted to know was what my remaining balance was, so I emailed the company and was replied back from a Karen. She did not answer my questions at all. I've called and called and finally today, I finally got to speak to a real person. She informed me that my next payday I will being paying $33.00 plus the interest of $77.70 which will total $110.70. Which means, the next payday, this will go up again and I will be paying about the same again, or I can call them and three days before my next payday pay off my balance which is $336.70. Which I am considering doing since the interest does not seem to be coming down at all. *LOL* So for the $325.00 I borrowed on 7-21-2014, today is 10-17-2014 I will have paid MoneyKey $641.10 PLUS... the pay off amount of $336.70 (if I decide to go that route). For a grand total of $977.80. Hmmm hardly seems worth the effort of trying to be approved for a loan. *LOL* I applied because my son was having knee surgery, and I needed extra cash. I should have just paid out of my own pocket for his bills, which by the way I am still paying on and I am also paying MoneyKey back. It was my fault I guess for thinking that I wasn't going to pay back any more then like $600.00 on a $325.00 loan. This amount I will be paying is literally triple what I was loaned. :( Well live and learn I guess. Also if the Rep. Comments on my review, props to your operator that answered your phone. :) She was nice, however, your website should be equipped to allow your costumers to log in and view their documents and be more up front with your clients on how much exactly they are going to be paying back. Kind of ticked me off when I wasn't getting feed back and my calls were not being answered but yet the Rep that approved me in the first place, had me on the phone for over an hour listening to my personal bank account deposits being told by my banker to prove I had income. Really?! I was ticked off, put me through that, well you could at least answer my questions right away as soon as I emailed or called. But good for you that I actually did get to speak to a 'real' person today and she did tell me that the minimum payments that come out of my account will draw more interest and I will have to pay more. Now if someone had really explained that to me while they were going through my bank account I would have been more satisfied. And too be honest, the woman who approved me, did not tell me that I would be paying so much in interest. This is why I questioned the website I wanted to see a listing of my payments, how much interest is being charged, ect. Nothing like that was presented to me. Work on your website to offer this, MoneyKey. :) Maybe then you will have better reviews.

Complete Scam! I had to use a loan to get up to Colorado for a court date and I borrowed the 400. At the time of the loan nothing was explained besides my payment would be $80 per month roughly. The next moth my payment changed to over 100$ and with that I was sent an email stating that that payment will not be going towards my outstanding balance. When I checked how much was owed after that month it jumped past 500$. I have also noticed that they try to get on here and tell you that these people are not making legitimate reviews and saying they are wrong. Here is picture proof from my email! DO NOT EVER USE THIS COMPANY!

This place completely scammed me! I applied for a $500 loan and was approved. The lady sent me the contract and as I went through it I noticed that If I didn't pay the full $500 back within 1 month that I would have to pay $1200 in interest fees! Needless to say, I didn't sign the document, BUTTT some idiot with MONEYKEY forged my signature and deposited the funds in my account. I wasn't expecting the funds in my account and I noticed a couple months later I was getting these weird payments every 2 weeks taken out of my bank account and come to find out it was Money Key! I got out of my contract only because I threatened to sue them for forging the electronic document. DO NOT USE THIS COMPANY! Complete scam artist!

I was in a short term jam and needed $400 to get me through a difficult period. Moneykey staff were incredibly friendly and informative and provided me with the funding I needed. In addition, their explanation as to how the fees worked was comprehensive and I also appreciated the flexibility of their paydown schedule. Ofcourse I wish the cost was less but I know from experience that these are not inexpensive loans but they are still most helpful when I'm in an urgent situation. Thank you Moneykey. You are by far the best lender I have borrowed from.