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MoneyKeyReviews 935

4.5

From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
19
This company responds to reviews on average within 12 days
California
2 reviews
20 helpful votes
Follow mike D.
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For your saftey and peace of mind never never use this place. Borrow 500 to pay 2000. How does that work. They tell you how much you have to pay back after you agree to borrow money. On top of all that they take more than whats scheduled. And you can't get ahold of them

Date of experience: July 7, 2013
Management T. — MoneyKey Rep
over a year old

Hello Mike. We are sorry that there is some sort of confusion. MoneyKey does not work in way that you outlined in your comment. Firstly, MoneyKey allows customers to make any principal payment that they choose to over and above the minimum payment.It can be any dollar amount and we do not have a minimum or maximum. Depending on the state and product, MoneyKey lists a total amount in an installment schedule if a customer were to make no additional principal payments and just let the loan run on with minimum payments. We allow customers full flexibility to pay as little or as much as they want with no penalty to ensure the debits fit their budget.
Secondly, it is not correct to list that you are only informed on how much you pay back after you have agreed. A loan cannot be originated unless one of our customer care representatives have spoken with an applicant. The process of depositing the money and then speaking to the customer about how much they owe is not a MoneyKey practice.

Lastly and most importantly, there either is some sort of confusion on why you say more money was taken than was scheduled. The debits follow your payment schedule. If there happened to be a computer error, we would correct it immediately and provide the necessary refund.
We have not received complaints about not being able to get hold of us since we are open 7 days/week for 13 hours/day M-F and 8 hours on each weekend day. We also have an online chat function off our website and have a team dedicated to responding to customer e-mails.

We hope this clarified your points and would be happy to speak with you about a better experience.

New York
2 reviews
11 helpful votes
Follow JessicaS S.
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This business is a complete scam! I've told everyone on my friends list about this site. Please people, If you have sense''... Don't do anything affiliated with this company!

Date of experience: August 30, 2012
Management T. — MoneyKey Rep
over a year old

Hi Jessica,

MoneyKey is a state and federal compliant licensed and registered lender. We are sorry you feel this way and would welcome speaking to you to understand the root cause of why you feel this way. We have a fantastic track record with many thousands of extremely satisfied and grateful customers because of our service.