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For your saftey and peace of mind never never use this place. Borrow 500 to pay 2000. How does that work. They tell you how much you have to pay back after you agree to borrow money. On top of all that they take more than whats scheduled. And you can't get ahold of them
I got stuck in a bad place needed money so I could make it through. I went to money mutual to get a loan. They connected me with money key. Huge mistake. They gave me a 500 dollar loan. I recieved tye payment schedule and amount after I agreed to it. Not my choice I was told I woupd receive an email first then i could agree. Didn't happen that way. Soo now it goes like this get 500 and pay back 2000 I haven't missed a payment and they withdraw more that whats on the schedule... my advice is never get money from this place EVER. They are liars and theives. I wish I would've known what I would have to pay back before I agreed.
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Disappointed.difficult to get an increase. Despite of paying on time
Hello Mike. We are sorry that there is some sort of confusion. MoneyKey does not work in way that you outlined in your comment. Firstly, MoneyKey allows customers to make any principal payment that they choose to over and above the minimum payment.It can be any dollar amount and we do not have a minimum or maximum. Depending on the state and product, MoneyKey lists a total amount in an installment schedule if a customer were to make no additional principal payments and just let the loan run on with minimum payments. We allow customers full flexibility to pay as little or as much as they want with no penalty to ensure the debits fit their budget.
Secondly, it is not correct to list that you are only informed on how much you pay back after you have agreed. A loan cannot be originated unless one of our customer care representatives have spoken with an applicant. The process of depositing the money and then speaking to the customer about how much they owe is not a MoneyKey practice.
Lastly and most importantly, there either is some sort of confusion on why you say more money was taken than was scheduled. The debits follow your payment schedule. If there happened to be a computer error, we would correct it immediately and provide the necessary refund.
We have not received complaints about not being able to get hold of us since we are open 7 days/week for 13 hours/day M-F and 8 hours on each weekend day. We also have an online chat function off our website and have a team dedicated to responding to customer e-mails.
We hope this clarified your points and would be happy to speak with you about a better experience.