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MoneyKeyReviews 934

4.5

From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
19
This company responds to reviews on average within 12 days
Texas
1 review
5 helpful votes
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Rip off
November 1, 2017

DO NOT GET A LOAN FROM THIS PLACE!
I took a loan out for $450 and the pay back is 3x what I borrowed. So if you don't plan on paying it off right away don't do it because after having already paid $879 they said to pay it off today would be another $325.00 that is bizarre! Never again using them!

Date of experience: November 1, 2017
Management T. — MoneyKey Rep
over a year old

Hello Nancy,
Thank you for writing to us. We are glad we were able to address your concerns offline. If you require further assistance, please feel free to call 866-252-5578 ext. 2123. We appreciate your feedback.

Texas
1 review
0 helpful votes
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Andrea
November 1, 2017

Andreas service was excellent and she was very polite and helpful, she deserves a promotion. She deserves employee of the year

Date of experience: November 1, 2017
Texas
1 review
0 helpful votes
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Diana was so patient and she helped resolve an issue that was not aware of! She was efficient and quick. She asked all of the necessary information and even helped me to get the best loan amount! Thanks, Diana!

Date of experience: October 31, 2017
Ohio
3 reviews
0 helpful votes
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Super Job
November 1, 2017

I, m very happy with moneykey customer service great job.
Keep up the good work. Yes would use moneykey again.

Date of experience: October 31, 2017
California
1 review
0 helpful votes
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Rabab K.
October 31, 2017

Rabab was very helpful and professional. She is definitely an asset to your organization. She spoke very clearly and explained everything in detail.

Date of experience: October 31, 2017
Virginia
1 review
0 helpful votes
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Wonderful experience with everyone Handled everything so i could understand. Nice and polite didn't rush me.

Date of experience: October 30, 2017
Ohio
1 review
0 helpful votes
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Great service
October 31, 2017

Very nice person (Terri) helped a lot, glad she was my helper, explained everything really good. Would definitely do banking with her again! 1

Date of experience: October 30, 2017
Texas
1 review
0 helpful votes
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Andrea G
October 29, 2017

The representative was very professional and friendly and friendly. She took the time out to explain the terms and conditions of the loan.

Date of experience: October 28, 2017
Ohio
1 review
0 helpful votes
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Great service.
October 27, 2017

I am a very happy customer. Your customer service reps are very pleasant, they always explain everything in easy understandable terms and funds are delivered ontime. I am glad you offers this service in my state of Ohio.

Date of experience: October 27, 2017
Ohio
1 review
0 helpful votes
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I have nothing but great responses from the staff. They are always polite, courteous helpful and very informative when questions are asked! I would recommend Money Key to all my friends.

Date of experience: October 26, 2017
Ohio
1 review
0 helpful votes
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Andrea
October 26, 2017

She did a great job. There nothing she did a great job. What else can I say but a great job she did. I will reach out to my friends to get a loan with money key

Date of experience: October 26, 2017
Ohio
1 review
0 helpful votes
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Wonderful
October 24, 2017

I love you guys! You have great customer service and getting a loan so easy! I would recommend you to every one!

Date of experience: October 24, 2017
Texas
1 review
0 helpful votes
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Samantha W is GREAT!
October 24, 2017

Quick and easy application and process. It's all written out and explained/read to you. Funds delivered the next day. I'm a repeat customer!

Date of experience: October 24, 2017
Texas
1 review
0 helpful votes
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Andrea g
October 23, 2017

This is my second loan with Moneykey and they don't check my credit and the process is really easy they had help me with 1000 dollars and the customer service from Andrea G is excellent.

Date of experience: October 23, 2017
Germany
1 review
2 helpful votes
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Slow
October 19, 2017

The Rep didnt leave a name or ID was a lil slow. I didn't get the e-signature to sign... But overall she was good i would have liked to have to been told welcome back to Moneykey... how can I help ypu today...

Date of experience: October 19, 2017
New Jersey
1 review
0 helpful votes
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Thank You
October 19, 2017

Awesome Job Cassondra was amazing! I Have never talked to someone as polite and just a amazing person and very knowledgeable. You are truly blessed to have her work for you

Date of experience: October 19, 2017
Texas
1 review
0 helpful votes
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Great Service
October 19, 2017

Great service from agent today. I was satisfied with the agent knowledge and help giving to obtain loan.

Date of experience: October 18, 2017
Colorado
1 review
0 helpful votes
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Excellent
October 19, 2017

I had a great experience through the process! The agent was very pleasant and nice. She was very helpful and attentive. She answered all question and was very knowledgeable.

Date of experience: October 18, 2017
Ohio
1 review
0 helpful votes
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Awesome
October 18, 2017

Rabab K. Was amazing! I jave never talked to someone as polite and just a amazing person and very knowledgable. You are truly blessed to have her work for you.

Date of experience: October 18, 2017
California
1 review
0 helpful votes
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Excellent service and patient and answered all my questions. Was very knowledgeable and took the time to explain my options.

Date of experience: October 18, 2017