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MoneyKeyReviews 931

4.5

From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
19
This company responds to reviews on average within 12 days
New Mexico
1 review
0 helpful votes
Follow Cedrick S.
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Ms Evelyn J was the bestGreat and fast helpful and kind rep squared me away fast and easy process, She help me with everything i needed help with was patient and kind the entire time

Date of experience: November 13, 2017
Delaware
1 review
0 helpful votes
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Mireya
November 14, 2017

Mireya R was very helpful, friendly, and efficient. She made this process totally easy and quick. She explained the payback options and the loan agreements very thoroughly.

Date of experience: November 13, 2017
Michigan
1 review
0 helpful votes
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Customer representive
November 13, 2017

Renee was great, very helpful and was patience. She answered all my questions, I was satisfied with my service

Date of experience: November 13, 2017
Michigan
1 review
0 helpful votes
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Andrea
November 13, 2017

Andrea wad very professional, nice and explained everything I needed to do and when the loan would be do. She was very nice and walked me through the whole process.

Date of experience: November 13, 2017
Texas
1 review
0 helpful votes
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Amanda
November 12, 2017

She was very helpful and the call was fast. No problems with getting my loan approved and stayed on the line with me to make sure.

Date of experience: November 12, 2017
Texas
1 review
0 helpful votes
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Excellent
November 11, 2017

Great service from your staff member Mireya R, she help me with everything i need to do, with great patients. A job well done! Thanks to Mireya R.

Date of experience: November 10, 2017
Ohio
1 review
0 helpful votes
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Great service
November 11, 2017

Mireya was very polite, she answered all my questions regarding payment schedule. The entire process was quick and easy to understand.

Date of experience: November 10, 2017
Ohio
1 review
0 helpful votes
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Great service
November 8, 2017

Amanda provided excellent prompt service in refinancing my moneykey loan. I appreciate her assistance and have always been satisfied with Moneykey customer service.

Date of experience: November 8, 2017
Texas
1 review
0 helpful votes
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Andrea
November 8, 2017

Great... she was excellent... thanks for her help
Very patient. Thank u for help!###''#''

Date of experience: November 8, 2017
Texas
1 review
0 helpful votes
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Loan request
November 8, 2017

Andrea was very helpful and very patient and would like to be able to meet more like her and she is very patient and customer oriented.

Date of experience: November 8, 2017
Ohio
3 reviews
0 helpful votes
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I've been dealing with moneykey for some time and every time I call I have friendly employees that help me and that is what brings me

Date of experience: November 6, 2017
Texas
1 review
0 helpful votes
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AMANDA
November 7, 2017

I have had excellent services with this company for over 2yrs now and I would recommend them to anyone that is in need of money for emergency or ect., Thank you

Date of experience: November 6, 2017
Kentucky
1 review
0 helpful votes
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Excellent service
November 3, 2017

Nadia D, was awesome, she was patience with me and would ask if I had any questions while going over the terms. There need to be more like Nadia as I said she was awesome. Thank you Nadia

Date of experience: November 3, 2017
Texas
1 review
0 helpful votes
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Thank you for the loan. Your service is fast and very simple to follow on the internet. I look forward to take another loan later in the future.

Date of experience: November 2, 2017
Texas
1 review
0 helpful votes
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Ms. Mireya R. I HIGHLY RECOMMEND her for a RAISE and to be AWARDED for her patience, time and total dedication to my experience regarding my Money Key Account. I have NEVER EVER Experienced such Joy in making a payment to an account or paying on a money loan before. Thank you Money Key

Date of experience: November 2, 2017
Texas
1 review
0 helpful votes
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Andrea g
November 1, 2017

Tuve un muy buen tratado de la senorita andrea g muy atenta en el servicio al cliente y ayuda paso a paso con los tramites y esplica muy bien no hay queja muy buena trabajadora

Date of experience: November 1, 2017
Michigan
1 review
0 helpful votes
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Very Kind!
November 1, 2017

Andrea was very kind. There were some extra steps that I had to take in order to get my loan approved, but she was very patient and thorough with the directions. I appreciate her great customer service.

Date of experience: November 1, 2017
Texas
1 review
5 helpful votes
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Rip off
November 1, 2017

DO NOT GET A LOAN FROM THIS PLACE!
I took a loan out for $450 and the pay back is 3x what I borrowed. So if you don't plan on paying it off right away don't do it because after having already paid $879 they said to pay it off today would be another $325.00 that is bizarre! Never again using them!

Date of experience: November 1, 2017
Management T. — MoneyKey Rep
over a year old

Hello Nancy,
Thank you for writing to us. We are glad we were able to address your concerns offline. If you require further assistance, please feel free to call 866-252-5578 ext. 2123. We appreciate your feedback.

Texas
1 review
0 helpful votes
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Andrea
November 1, 2017

Andreas service was excellent and she was very polite and helpful, she deserves a promotion. She deserves employee of the year

Date of experience: November 1, 2017
Texas
1 review
0 helpful votes
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Diana was so patient and she helped resolve an issue that was not aware of! She was efficient and quick. She asked all of the necessary information and even helped me to get the best loan amount! Thanks, Diana!

Date of experience: October 31, 2017