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MoneyKeyReviews 934

4.5

From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
19
This company responds to reviews on average within 12 days
Illinois
1 review
0 helpful votes
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Estoy muy contenta con su servicio tienen un personal muy profesional y muy amable me tratan con mucho cariño, especialmente la Sra. Mireya si fuera por puntos yo le doy 100 +. Gracias Mireya por tu amabilidady profesionalismo y gracias MoneyKey

Date of experience: December 1, 2017
Texas
1 review
0 helpful votes
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Amanda
December 3, 2017

Amanda provided excellent customer and quickly provided me with the loan increase amount that I needed. Thanks very much. I will be a Money Key customer for life.

Date of experience: December 1, 2017
Kentucky
1 review
0 helpful votes
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Andrea G
December 3, 2017

She did very good! Fixing my issue and getting my loan to me. I would receive help from her again. Thank you!

Date of experience: December 1, 2017
Ohio
1 review
0 helpful votes
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Wonderful service.
December 1, 2017

Kristen did an excellent job on my needs and I thank her for being very polite! I must say I've never had anyone treat me with such kindness as she did. I've recommended many people and they injoy the excellent and quick service as well as I do. Thank you.

Date of experience: November 30, 2017
Texas
1 review
0 helpful votes
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I hate installment loans because of the insane and ridiculous amount of interest charged for these loans. I believe that many people that apply for installment loans really don't have a clue what they are getting themselves into. Andrea G assisted me with processing the loan for me and she was very professional and thorough when answering and addressing all of my questions and concerns. Applying for an installment loan sucks, but service was great and I was very satisfied with the service and information that Andrea G provided!

Date of experience: November 30, 2017
Germany
1 review
0 helpful votes
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Andrea was great! She was quick, accurate, and polite. MoneyKey is an easy company to work with and really cares about their customers.

Date of experience: November 30, 2017
Minnesota
1 review
0 helpful votes
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I have had nothing but a professional experience with Moneykey and their representatives. Every one of my questions was answered in a timely manner. Also if the representative wasn't sure about something, I was directed to someone who could answer my questions.

Date of experience: November 29, 2017
Texas
1 review
0 helpful votes
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Everyone I have spoken with at Money Key has been friendly and helpful. Thank you Shania for the renewal and to everyone else as well.

Date of experience: November 29, 2017
Pennsylvania
1 review
0 helpful votes
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Andrea
November 30, 2017

She was very nice and patient with me and helped me out a lot, I was able to sign my loan documents with her on the phone waiting patiently

Date of experience: November 29, 2017
California
1 review
0 helpful votes
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Fksescila
November 29, 2017

Very, outstanding. I have Been with your company for a while and always treated with respect. Thanks again.

Date of experience: November 28, 2017
Germany
1 review
0 helpful votes
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Great Service!
November 29, 2017

The company is very helpful and well answer all your questions. I have asked every question possible pertaining to muy situation from cost to how to save paying back along the way. They have been truthful and sincere.

Date of experience: November 28, 2017
New Jersey
1 review
0 helpful votes
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Great service. Honest and professional staff. Amanda H did a wonderful job. I will definitely be using their services in the future.

Date of experience: November 27, 2017
Texas
1 review
0 helpful votes
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Will use again friendly fast Amanda H is. Awesome... always there when they needed. Will recruit mend to others

Date of experience: November 25, 2017
Washington
1 review
0 helpful votes
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Awesome
November 24, 2017

Kristen was the MOST polite CSR I have talked to today. She was knowledge able and very friendly and assertive and outgoing. Kristen was extremely nice to talk with. I would love it if all of the CSR's in the world worked for the customer like Kristen. You go girl!

Date of experience: November 24, 2017
Idaho
1 review
0 helpful votes
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Loan
November 23, 2017

Associates are easy to contact and understand. Amanda was very helpful. Always great customer service when I call.

Date of experience: November 22, 2017
Minnesota
1 review
0 helpful votes
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Amanda H was fantastic from start to finish of the process to short phone calls 5 minutes online reviewing signing documents fantastic experience as usual long time customer thank you

Date of experience: November 18, 2017
Ohio
1 review
0 helpful votes
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Even though I couldn't have my money in the account I wanted it in, Komal went the extra mile to rework my application and make sure I had the money I needed. Very polite and professional. Great representation for a company. Thanks Money Key!

Date of experience: November 16, 2017
Ohio
1 review
0 helpful votes
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Loan Applicatin
November 16, 2017

Komal was very professional and helpful. Very knowledge about her work. I would recommend her to others.

Date of experience: November 16, 2017
Ohio
1 review
0 helpful votes
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They were very helpfull.
November 16, 2017

The lady was very professional and curtious. If I ever needed to borrow again I would come here again.

Date of experience: November 15, 2017
Texas
1 review
0 helpful votes
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Received Quality Customer Svc from Rep: Cassandra. She was very Professional, prompt & courteous. She is an asset to your Business! Thank you!

Date of experience: November 14, 2017