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MoneyKeyReviews 1,085

4.6

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From the business

Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
7
returns
7
This company responds to reviews on average within 13 days

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Indiana
1 review
0 helpful votes
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Amazing customer service
December 12, 2017

Appreciate the help and understanding to my situation. I felt they listened, understood and did everything they could do to help me in my situation.

Date of experience: December 11, 2017
Texas
1 review
1 helpful vote
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Grant service
December 12, 2017

Great service ms. Mireya treated me with a lot of respect and a great enthusiasm good employee and explain and gave me good advice about my loan

Date of experience: December 11, 2017
Texas
1 review
0 helpful votes
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Fast and friendly service
December 12, 2017

I have used Moneykey in the past. Andrea who has helped me with this loan service has been very friendly. I recommend moneykey to anyone that needs a loan.

Date of experience: December 11, 2017
Texas
1 review
0 helpful votes
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Thank you so much
December 12, 2017

Overall Andrea was very knowledgeable and patient. Good job! Will keep coming for further financial needs.

Date of experience: December 11, 2017
Texas
1 review
0 helpful votes
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Amanda
December 11, 2017

Money key has great customer service Amanda was very helpful she helped me through the process of my loan and answered every question i had for the application.

Date of experience: December 10, 2017
Ohio
1 review
0 helpful votes
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Excellent Service
December 11, 2017

Tammy who reviewed documents was very courteous and friendly and answered my questions and was knowledgeable about the process

Date of experience: December 10, 2017
Ohio
1 review
0 helpful votes
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Amanda H
December 10, 2017

She handled myl loan process very professional made sure I understood to process of the loan and payment arrangements very knowledgeable

Date of experience: December 9, 2017
Ohio
1 review
0 helpful votes
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Very nice and helpful
December 10, 2017

I had a great experience with Tammy today. She was very nice and took time to explain things to me. Very helpful.

Date of experience: December 8, 2017
Ohio
1 review
0 helpful votes
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Very helpful and prompt with her sevivce. The help I had could not gotten any better. Thank you very much for the help

Date of experience: December 8, 2017
Texas
1 review
0 helpful votes
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OUTSTANDING!
December 10, 2017

OUTSTANDING customer service Ms Evelyn needs a raise. She was very professional she made sure I understand very thing I was reading and signing and answered all my questions.

Date of experience: December 8, 2017
Texas
2 reviews
0 helpful votes
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Andrea
December 10, 2017

Service was excellent. I was happy with the service. Andrea was very patient while my internet was slow and had to use my phone and put her on speaker. I love using money key. I will never use anyone else.

Date of experience: December 8, 2017
Virginia
1 review
0 helpful votes
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Excellent!
December 9, 2017

Mireya was very friendly and attentive to my needs when I called very early in the morning. She walked me through the process, answered all of my questions while still having a professional and pleasant attitude. I would definitely recommend this company to everyone because of the great experience with Mireya that I had.

Date of experience: December 8, 2017
California
1 review
0 helpful votes
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I called and asked for a lead or supervisor to let them know that my customer service agent was extremely helpful, proffesional and made this process very simple and clear and I wanted to write a review on him. He sent me a link and his name and it hot delegated from my mailbox. I got into my account / chat and o was sent this ( not what I asked for) but will have to do.
His name was Suno I think, he was in Canada and this gentleman was respectful, pleasant, kind and just a very helpful agent who knew his job and works well with people. Please make sure this gets to his supervisors.
Thank you
Leona St. Onge
Utah

Date of experience: December 7, 2017
Texas
1 review
0 helpful votes
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Great customer service. Very helpful and kind. She walked me through the entire process and stayed on the line in case I had any questions. She is one of the best at what she does.

Date of experience: December 7, 2017
Texas
1 review
0 helpful votes
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Andrea
December 8, 2017

Andrea was very understanding and patient when I was frustrated and didn't understand the loan. Very professional!

Date of experience: December 7, 2017
Texas
1 review
0 helpful votes
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EXCELLENT SERVICE
December 8, 2017

Andrea was extremely helpful and patient. I really appreciate all her help. My computer was giving me trouble and she just told me it was not a problem and waited for me to finish. The world needs more people like her.

Date of experience: December 7, 2017
Texas
1 review
0 helpful votes
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Tammy
December 7, 2017

Tammy was very courteous and helpful. She was also very informative and she help me handle my loan in a timely manner. I was very pleased with her, she made the whole process enjoyable

Date of experience: December 6, 2017
Texas
2 reviews
0 helpful votes
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Very, very satisfied. Easy to apply. Kristin very easy to understand and very courteous. Past experience with Money Key very satisfactory.

Date of experience: December 6, 2017
Texas
1 review
0 helpful votes
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Tammy
December 5, 2017

Great service 100% effort. Tammy provided great service. Thank you for having people like Tammy...

Date of experience: December 5, 2017
Illinois
1 review
0 helpful votes
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Conveniant
December 5, 2017

I contacted MK on 12/3 and had my loan by 12/4! This is the fastest, easiest lending process I've ever experienced. Diana the representative really helped me out!

Date of experience: December 5, 2017