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MoneyKeyReviews 935

4.5

From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
19
This company responds to reviews on average within 12 days
New York
1 review
0 helpful votes
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Excellent
December 28, 2017

Irene was very helpful with my call on December 27th very understanding of my situation always a pleasure to call Money key their employees are very pleasant to speak to

Date of experience: December 27, 2017
Texas
2 reviews
1 helpful vote
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Respectful
December 28, 2017

This is my second loan. I was helped by Kristin. She was very kind and easy to work with. Very professional!

Date of experience: December 27, 2017
Ohio
1 review
0 helpful votes
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Reps very patiene with me
December 28, 2017

Kind careing and helpful for me thank-you. Rep. Called me back when we were disconnected, and waited for me to find more info to complete my loan

Date of experience: December 27, 2017
Germany
1 review
0 helpful votes
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Great customer service!
December 28, 2017

Irene was very professional n courteous! I feel as though she handled all my questions n any concerns I had. Her demeanor on the phone was very polite.

Date of experience: December 27, 2017
Ohio
1 review
1 helpful vote
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Excellent
December 28, 2017

Mireya R went beyond her call of duty to explain and helped me. Well done Mireya R and thanks for your help.

Date of experience: December 27, 2017
Texas
1 review
1 helpful vote
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Seasoned Worker
December 28, 2017

Andrea was very helpful. She went over all the loans documents with me. She helped me reset my password and confirmed all documents were signed properly.

Date of experience: December 27, 2017
Texas
1 review
0 helpful votes
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Money Key Review
December 28, 2017

Andrea was great, quick and efficient. Thanks for your professionalism and steadfast service. Ive never had any problems with Money Key or using any of their services.

Date of experience: December 27, 2017
Ohio
1 review
0 helpful votes
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The reps have alot of patience and make sure the customers needs are met everytime! Brittany could answer all my questions w/ o hesitation. She was quick and confidant! Thanks Brittany!

Date of experience: December 26, 2017
Texas
1 review
0 helpful votes
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Thorough and caring.
December 27, 2017

Andrea was patient as I updated my banking info then transitioned into a loan approval process as well as document signing.

Date of experience: December 26, 2017
Ohio
1 review
0 helpful votes
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Interviewer talks way too fast and softly. She was hard to understand. You can tell she is reading from a script which is ok, she just needs to slow down.

Date of experience: December 26, 2017
Texas
1 review
0 helpful votes
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Revirew
December 27, 2017

Irene did an excellent job! Thank you Money Key! You helped me to get through until my next pay period.

Date of experience: December 26, 2017
Texas
1 review
0 helpful votes
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Andrea
December 27, 2017

Very patient with me today did a great job explai############! ££¥¥¥¥ned the process well#####################################################################################

Date of experience: December 26, 2017
Texas
1 review
0 helpful votes
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Andrea
December 27, 2017

Excellent service she is very professional very careful in loan procedures with a lot of dedication to their work

Date of experience: December 26, 2017
New Jersey
1 review
0 helpful votes
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Irene was wonderful
December 27, 2017

Irene was wonderful however whoever started my alone on 12/24 and neglected to do one thing and now I'm going to be stuck in another state for an extra day possibly missing a day of work a day of pay possibly getting in trouble at work because the money did not hit my account the day it was supposed to

Date of experience: December 26, 2017
Texas
1 review
1 helpful vote
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Great
December 27, 2017

Very helpful very professional I appreciated the help she gave really courtesy and kind very knowledgeable about the process on the loan

Date of experience: December 26, 2017
California
1 review
0 helpful votes
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Andrea
December 27, 2017

Great service. Thoroughly explained everything. Smooth transaction and very helpful. Thank you...

Date of experience: December 26, 2017
Texas
1 review
0 helpful votes
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Very nice
December 27, 2017

Very nice friendly people you can count on them to help you when you need it, this is my second loan from them and it won't be my last I'm very happy they could help me

Date of experience: December 26, 2017
Texas
1 review
0 helpful votes
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Andrea
December 23, 2017

Very good no problems everything went smooth will be retuning to the company in the future great staff very

Date of experience: December 22, 2017
Texas
1 review
0 helpful votes
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Quick and easy process
December 23, 2017

Andrea G was very gentle and explained every step of the process for me! She was very patient while I was signing all the documents.

Date of experience: December 22, 2017
Kansas
1 review
0 helpful votes
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I love your service, just a little hard to find on the internet. With the help on Cassandra, I was able to get on board. Thank you for being here for me.

Date of experience: December 22, 2017