From the business
Online Loans and Lines of Credit Between $200 - $2500.
MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.
The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.
We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.
With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.
Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.
*Not all applications are approved; duration of approval process may vary.
**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.
MoneyKey Reviews Summary
MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.
This summary is generated by AI, based on text from customer reviews
Called to get funds... got a confirmation email. No money today after 12pm... poor customer service!
Email confirmed bisiness completed but funds not delivered... POOR CUSTOMER SERVICE!
Mireya was polite and helpful with the process. She answered my questions with applying for a loan. As a returning customer, I would recommend Money Key to others.
Easy to get a loan and when I called they were very helpfull Irene was very profetional and answerd all my questions
Andrea helped me get my loan approval. She also called me back to let me know how everything went. Thank you very much Andrea
Getting the loan was easy, fast and Gavin was professional and nice to work with. I was getting $112 taken out of my checks every pay period. Had I decided not to pay the whole loan off, I would have paid $1232. 00 for a $400.00 loan. They won't allow partial payments (even though the reminder email says "If you are making a partial payment or paying the loan in full call 24 hours in advance" or something along those lines). They won't let you defer a payment either, stating that legally, the amount of installments won't allow them to add a payment.
There is something a tiny bit shady, but what do you expect with a payday loan company. This is my LAST time getting an installment loan. It just isn't worth it. I got this loan to have an extra cushion for a vacation in the middle of October and it has been killing us.
*****************UPDATE**************************
Yes, I admit that I defaulted on my last loan due to my husband's heart attack. I offered a payment plan that I could manage and they refused and have started threatening my references with being arrested and having their assets frozen. UNBELIVEABLE. That is not only unprofessional, but illegal. I spoke to a lawyer in my office building about this and he told me that what they are doing is beyond illegal. Money Key, your collections department is really messing up.
Hello Kristin,
Thank you for the feedback. We’re interested in hearing from you, as the feedback you provided is inconsistent with our business practices. At MoneyKey we aim to make the loan process simple and convenient, and that includes making sure we’re as transparent as possible when it comes to the terms & conditions and payback expectations on a loan product. You can visit our Rates & Terms page https://www.moneykey.com/rates-terms.php, or give us a call at 1-866-252-5578 ext 2123 and we’d happy to help you with any questions you may have about the interest and fees on your loan product.
Good friendly service and fairly quick service. Overall good service. I will keep coming back. Thanks again,
Jeff A. Neeley
HAD AWESOME CUSTOMER SERVICE TODAY. REPRESENTATIVE IRENE WAS AWESOME. I WOULD RECONMEND MONKEY KEY TO ANY ONE. VERY POLITE. THANK YOU, RUTH KENNEDY
Mireya was very polite and helpful. She made it quick and easy and went straight to the point. As a returning customer, I would recommend Money Key to anyone.
Excelente servicio y atención al consumidor muy explícita y atenta...
I would like to express my GREAT Customer Service that I experienced today by Representative Shevonne! She was very professional and very kind. She answered all of my concerns with a smile and in a timely manner considering that I'm at work and my time was limited. I explained to her how I had issues trying to apply for a loan via internet. She stated no problem Ms. Keys, I'll be happy to assist you and she did!
Thank you Shevonne and thank you MoneyKey for helping me throughout my times in need.
HAPPY NEW YEAR to your Entire Staff!
Bernita Keys,
A VERY Satisfied Customer
I started the process online, and got a call before I finished. Andrea was extremely courteous and stayed with to help with the entire process.
Today's service was unlike the first time that I used Moneykey. Mireya was very nice, friendly and professional when assisting me. She took the time to explain and talk about a couple of question that I had regarding changes.
Very helpful. Very friendly. Was extremely pleasant. Didn't care if I asked one question or a hundred. Was ready to answer
Very great customer services and helped me with what I needed. Would recommend that everyone answer their customers and promptly as Irene did and very mannerly
Irene was super fast and extremely helpful. She help me because i needed to change my loan date she was really quick on helping me and made me feel very secure as well
Talked to the nicest person, who treated me like a friend. I believe her name was Shevonne. Thank you!
I spoke with IRene she really helped me and was patient, while I tried to get the loan documents, she also went beyond to ask me if I a had any questions about my loan. My overall experience with moneykey has been awesome. Wonderful customer service. Thank you for not making me feel like less of a human for needing to take out small loans. I wish every business had your customer service
Everything was great! Andrea was very helpful and efficent and knowledgeable. I've been using moneykey for over a year now and always have been 100% satisfied
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Robert,
Thank you for writing to us. The details you’ve provided do not align with MoneyKey’s practices. To help us investigate your file, please email us at feedback@moneykey.com or call us at 1-866-252-5578 ext. 2123.
We look forward to speaking with you. Thank you.