business logo of MoneyKey

MoneyKeyReviews 935

4.5

From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.


moneykey.com
Wilmington, DE, United States
How would you rate MoneyKey?
grey star
grey star
grey star
grey star
grey star

MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
19
This company responds to reviews on average within 12 days
Texas
1 review
0 helpful votes
Follow GEORGE E.
Unfollow GEORGE E.
Send Message
Share Review
Report Review

EXCELLANT
January 10, 2018

Mireya, was outstanding! Very professional & knowledgeable! Extremely patient and answered all my questions. Great phone etiquette!

Date of experience: January 9, 2018
Germany
1 review
0 helpful votes
Follow Shelly N.
Unfollow Shelly N.
Send Message
Share Review
Report Review

Great!
January 9, 2018

Irene was very nice and professional. Great job and courteous...,... thank you

Date of experience: January 8, 2018
Ohio
1 review
0 helpful votes
Follow JEANNE R.
Unfollow JEANNE R.
Send Message
Share Review
Report Review

Wonderful
January 9, 2018

I have always had excellent service with my customer service representative. Very polite always explain everything clearly... I have used money key several times and I will recommend them to everyone I know

Date of experience: January 8, 2018
Kentucky
1 review
0 helpful votes
Follow Karen S.
Unfollow Karen S.
Send Message
Share Review
Report Review

Loan
January 9, 2018

I filled an application online and was approved for a loan the following day. I am pleased with the response that I got from them and very happy for the loan that i could get.

Date of experience: January 8, 2018
Texas
1 review
0 helpful votes
Follow Lydia V.
Unfollow Lydia V.
Send Message
Share Review
Report Review

Andrea
January 9, 2018

They are helpful and up front with information. I had a couple of problems clarifying a change in payment, but it all ended up fine in the end.

Date of experience: January 8, 2018
Idaho
1 review
0 helpful votes
Follow susan s.
Unfollow susan s.
Send Message
Share Review
Report Review

ANDREA G
January 6, 2018

Very polite and easy to work with. I am a returning customer and know about the interest but they are helpful in emergencies.

Date of experience: January 5, 2018
Texas
1 review
0 helpful votes
Follow Sherry L.
Unfollow Sherry L.
Send Message
Share Review
Report Review

Helping Out
January 6, 2018

I want to commend Money Key for reaching out to me when I missed a payment. Instead of chastising me and threatening me, they offered me a new plan to repay the loan. Thank you, Money Key! More Human than Company!

Date of experience: January 5, 2018
Ohio
1 review
0 helpful votes
Follow Maria C.
Unfollow Maria C.
Send Message
Share Review
Report Review

Andrea
January 6, 2018

Very clear and professional costumer service, she help me and answer my questions with a very friendly attitude.

Date of experience: January 5, 2018
Texas
1 review
0 helpful votes
Follow Josephine M.
Unfollow Josephine M.
Send Message
Share Review
Report Review

MoneyKey loan request
January 6, 2018

I called MoneyKey to payoff existing loan and was transferred to David to assist me in applying for a new loan. David was very patient and professional while putting together the application, and waiting for me to complete and submit the form.

Date of experience: January 4, 2018
Ohio
1 review
1 helpful vote
Follow Heather M.
Unfollow Heather M.
Send Message
Share Review
Report Review

Kristen Sierra is #1!
January 6, 2018

Kristen Sierra is the best! Very friendly and professional. Helped me with an issue, i called back and asked for her and she helped me finish my trsnsaction.

Date of experience: January 4, 2018
Nevada
1 review
0 helpful votes
Follow Ana J.
Unfollow Ana J.
Send Message
Share Review
Report Review

David W
January 6, 2018

David W was so helpful and patient! He assisted me with applying for a loan and also resetting my password. He was very patient and courteous! Thank you, David W!

Date of experience: January 4, 2018
West Virginia
1 review
1 helpful vote
Follow D F.
Unfollow D F.
Send Message
Share Review
Report Review

Efficiency
January 6, 2018

Good at what you do as a company and the employee are well trained. Easy to get a loan and its there when you need it. But you do need to lower your lnterest rate and not charge customers twice for the same amount of loan if they pay off interest and need a little time to pay the base loan. You will pick up more return and new customers. Dont be like the banks with overdraft fees.

Date of experience: January 4, 2018
New Jersey
1 review
0 helpful votes
Follow Laura S.
Unfollow Laura S.
Send Message
Share Review
Report Review

Great
January 6, 2018

I called to see if I would be able to push my payment back, due to a lack of funds and set a pay arrangement for a double pay on my next bill. Mireya was professional and informative to help me set everything up. I was very pleased with the customer service I received

Date of experience: January 4, 2018
California
1 review
0 helpful votes
Follow Rita A.
Unfollow Rita A.
Send Message
Share Review
Report Review

Professional
January 6, 2018

She is good at her job, answered all my questions excellent...

Date of experience: January 4, 2018
Missouri
1 review
0 helpful votes
Follow Janette G.
Unfollow Janette G.
Send Message
Share Review
Report Review

Customer Service
January 6, 2018

Andrea was very polite, friendly, helpful and business-like. Great customer service!

However this survey should not require to enter at least 100 characters!

Date of experience: January 4, 2018
Texas
1 review
0 helpful votes
Follow andrea w.
Unfollow andrea w.
Send Message
Share Review
Report Review

Fantastic
January 6, 2018

Take the chance on believing that with help this company, will help you beat the odds and you will be better for it. Thanks Mireya.

Date of experience: January 4, 2018
New York
2 reviews
0 helpful votes
Follow Paris G.
Unfollow Paris G.
Send Message
Share Review
Report Review

Mireya R
January 6, 2018

She was very kind she helped me find a solution to my problem I was having and she helped me come to a solution and I appreciate that

Date of experience: January 4, 2018
Texas
2 reviews
0 helpful votes
Follow Lexie D.
Unfollow Lexie D.
Send Message
Share Review
Report Review

Service was excellent!
January 6, 2018

Irene was professional, polite, and knowledgeable. I am impressed with moneykey and habe been recommending it to friends and family!

Date of experience: January 4, 2018
New Mexico
1 review
0 helpful votes
Follow Leslie S.
Unfollow Leslie S.
Send Message
Share Review
Report Review

I think that money key is a very good company and their rates are very fair and their customer service representatives are fantastic especially a lady by the name of Irene who helped me with my upping of my second loan with your company and she was very courteous everything was great no problems even the second customer service rep was nice keep it going you'll always have my business as long as you guys are like Irene your customer service rep.

Date of experience: January 4, 2018
Texas
1 review
0 helpful votes
Follow Maria C.
Unfollow Maria C.
Send Message
Share Review
Report Review

I recommended to my Friends and the Mireya was very good. La persona que me atendio fue muy profesional y buena trabajadora

Date of experience: January 4, 2018