From the business
Online Loans and Lines of Credit Between $200 - $2500.
MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.
The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.
We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.
With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.
Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.
*Not all applications are approved; duration of approval process may vary.
**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.
MoneyKey Reviews Summary
MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.
This summary is generated by AI, based on text from customer reviews
Andrea did an excellent work in explaining the details of my loan. I had every question answered to my understanding and satisfaction. She helped me every step of the way to resolve my issues. I appreciated her assistance. Well job Done!
Great service. SHE WAS PROMPT AND GAVE GOOD CS. SHE HAD A GREAT PERSONALITY. ANDREA WAS NICE ENOUGH TO STAY ON THE LINE WHILE I SIGNED MY AGEEMNT.
Mireya helped me out and she was great. Her expertise was excellent and she was extremely helpful. She was also very fast but not too fast and explained anything I asked her too.
Irene did an excellent job identifying my service need and working quick to resolve the matter! I was definitely impressed!
I wish to speak with irene every time i call money key i wish for irene to get promoted for excellent customer service
Thank you for listening to me this morning regarding my situation. Your suggestion was truly appreciated.
Mireya R. In customer service was excellent with helping me today. She explained my loan information and was very helpful and patient!
This is my third loan and they are very helpful. Irene was very helpful and efficient. Im very pleased with her attitude and positive vibe.
Today I spoke with Mireya R. And her friendliness and helpfulness is why I'm a repeat customer. My call was short, yet knowledgeable and I was able to have all of my questions answered promptly. I feel very comfortable recommending Money Key to others!
Gisele in customer service was excellent with helping me today. She explained what I didn't understand and very helpful with explaining my payment plan.
Thank you Irene:)
She was very kind and I offer a good service and above all, I stuck with what I needed.
Muy amable y respondio todas mis preguntas.
Y las respuestas que me dio fueron muy claras.
Espero que cuando me toque volver a llamar, me atienda ella.
Muchas gracias.
I loved how quick she was. I was only on the phone for about 3 minutes and she finished everything. Thanks Irene...
Mireya was swift and efficient and gave me everything I needed to stop payments and set up alternative payment options. I wish all customer service was this kind, polite, and most importantly SWIFT!
She was very helpful and kind on helping me resolve my problem. I am experiencing some difficult times and raising my grandson on a fixed income
She is very knowledgeable and was able to help me quickly and effectively. I really needed this loan to make sure my children and I can make it the next couple of weeks. Thanks Irene.
Irene was quick responsive and straight to the point the way customer service should be hope to get her again next time i call.
La representante Irene me ayudó rápidamente con el proceso y estuvo conmigo en línea hasta asegurarse que todos los documentos estaban firmados correctamente.
Customer services was exceptional! Andrea G was great! She was very quick and informative. My hold time was minimal. All my questions were answered and I was able to sign my loan documents while on the phone with Andrea so if I had any issues she could assist me.
Andrea g. Was very helpful. Very good customer service. Helped me through process. Explain in great detail the process from beginning to end. She is very friendly and made the process go smooth. Thank you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members