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MoneyKeyReviews 936

4.5

From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
19
This company responds to reviews on average within 12 days
Louisiana
1 review
0 helpful votes
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Customer care
February 2, 2018

Spoke with Andrea she was very polite and explained everything very well. She made sure I understood my payments and how it all worked. Thank you

Date of experience: February 2, 2018
Texas
1 review
0 helpful votes
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Good experience Brittney J was great. Very professional, she explained everything well, This is a good place for a short term loan

Date of experience: February 2, 2018
Ohio
1 review
0 helpful votes
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Very impressed
February 2, 2018

I spoke with a lady named shania. She was very patient and helpful. I couldnt get on my moneykey account in such a long time and she helped me solve the issue also aswell.

Date of experience: February 2, 2018
New Jersey
1 review
0 helpful votes
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Just a big thank you to yalda she was such a big help. Blessings to all, over experience is always great and I'm thankful for the help I always get from your company

Date of experience: February 2, 2018
Texas
1 review
1 helpful vote
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Review of Gisele
February 2, 2018

Provided excellent customer service. She was patient, helpful and professional. The website is easy to use. I plan to download the app. I am a returning customer and will come again thanks to Giseles great customer service

Date of experience: February 2, 2018
Texas
1 review
0 helpful votes
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Awesome.
February 2, 2018

Irene was so helpful and so polite. She answered all my questions. My previous called had dropped and she picked up right where I left off.

Date of experience: February 2, 2018
Germany
1 review
0 helpful votes
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Excelente trabajo.
February 2, 2018

Irene fue muy atenta. Me atendio con mucha rapidez. Excelente servicio al cliente
Muchas gracias Irene.

Date of experience: February 2, 2018
Ohio
1 review
0 helpful votes
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Mireya was awesome
February 2, 2018

Mireya was wonderful in helping me get my new loan put thru. She is a great asset to your customer service.

Date of experience: February 2, 2018
Ohio
1 review
0 helpful votes
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Love your service.
February 2, 2018

I love your service your have been giving me, and always been there in my time of need. Thank you for all you done and I hope I will always continue being serve by you. Irene thank you for being very pleasant and all the agents who work for MoneyKey, Roberto Soto.

Date of experience: February 1, 2018
Texas
1 review
0 helpful votes
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Very good and fast friendly service and this is why I reapplied with money key again because of the very good overall service they give me for my financial needs.

Date of experience: February 1, 2018
Texas
1 review
0 helpful votes
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Pleasant Experience
February 2, 2018

Straight to the point no hassle ask the questions that needed ro ne asked ans explained everything clearly. Mireya was nice and very helpful on the phone

Date of experience: February 1, 2018
Texas
1 review
0 helpful votes
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Andrea G
February 2, 2018

Was great with her services! Andrea seem to know exactly what I needed to do! Thank you Andrea G.

Date of experience: February 1, 2018
Texas
1 review
0 helpful votes
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Excellent
February 2, 2018

I highly recommend MoneyKey. They have Great customer service, very professional, and pleasant. Agent, Shania was so awesome and very helpful.

Date of experience: February 1, 2018
Texas
1 review
0 helpful votes
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I also want to thank money key for always being there for me when I need it very awesome loan company the Money key is the best thank you

Date of experience: February 1, 2018
Kentucky
1 review
0 helpful votes
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Andrea
February 2, 2018

Andrea did a great job just speak little slower for customer to understand what she saying thank you very much

Date of experience: February 1, 2018
Texas
1 review
0 helpful votes
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Finalized loan
February 2, 2018

Agent was friendly and efficient. I am a repeat customer with this website. Thank You for your assistance

Date of experience: February 1, 2018
Texas
1 review
0 helpful votes
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Yalda was great!
February 1, 2018

I needed to pay off my current loan and get another one on the same day and the representatives made the process quick and painless. My renew rep Yalda was excellent!

Date of experience: January 31, 2018
California
1 review
0 helpful votes
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Andrea G
February 1, 2018

Andrea hace un excelente servicio al cliente muy amable y le ayuda paso por paso en documento para el prestamo gracias Andrea por su ayuda

Date of experience: January 31, 2018
Ohio
1 review
0 helpful votes
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Andrea
February 1, 2018

She was great. Answered my questions in a timely manner and was helpful throughout the process. She seems to want to help a lot and cares about the customer concerns

Date of experience: January 31, 2018
Texas
1 review
0 helpful votes
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Mireya was so helpful and had great customer service i would have been frustrated if it were not for her help

Date of experience: January 31, 2018