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MoneyKeyReviews 937

4.5

From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
19
This company responds to reviews on average within 12 days
Arizona
1 review
0 helpful votes
Follow Melissa E.
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Brittany J did an awesome job and her explanation of my loan agreement was very understandable. Thank you for your patience! Great Job! Thank you MoneyKey for great customer service people!

Date of experience: February 16, 2018
Texas
1 review
0 helpful votes
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The Money Key representative was couteous and helpful. And answerd all my questions regarding the choices I could use to solve my dilemma

Date of experience: February 16, 2018
Texas
1 review
0 helpful votes
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Great and speedy service.
February 18, 2018

Mireya was a great help and very friendly while on the phone! There was an internal error in my application, so I was unable to get my funds today. That is why I gave 4 stars.

Date of experience: February 16, 2018
Texas
1 review
0 helpful votes
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Great service
February 15, 2018

Irene was very patient and her explanation of the loan was great. I will happily refer friend to you as I have been using for quite some time. I appreciate your service

Date of experience: February 15, 2018
Texas
1 review
0 helpful votes
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Irene was awesome
February 15, 2018

I really appreciate how Irene was polite, knowledgeable, and patient with my request. She was very friendly and made the process smooth. Customer service definitely needs her. She is an asset!

Date of experience: February 15, 2018
Texas
1 review
0 helpful votes
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Mireya was great!
February 15, 2018

Mireya answered call my questions and was so helpful! She was knowledgeable and patient with everything I needed and was very thorough.

Date of experience: February 15, 2018
Ohio
1 review
0 helpful votes
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Mireya do very good job
February 14, 2018

You have nice costumer service. Yes i recommence more costumer for Money Key very good job Mireya you always have good service.

Date of experience: February 14, 2018
New York
1 review
0 helpful votes
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Awesome
February 14, 2018

I think she has great customer services skills and she was very helpful. She was able to answer my questions and seems very knowledgeable. She was patient and very nice.

Date of experience: February 14, 2018
California
1 review
0 helpful votes
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Helpful
February 14, 2018

Mireya was very helpful in getting my loans processed. The process is fast and easy. My husband and I use MoneyKey anytime we need additional funds.

Date of experience: February 14, 2018
Texas
1 review
0 helpful votes
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Very helpful
February 13, 2018

Irene helped me out when I really needed it. I was in a tight budget and needed to extend my payment. She did what she could to help me out and I am thankful she was able to do so. Thank you Irene!

Date of experience: February 13, 2018
Texas
1 review
0 helpful votes
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Great...
February 13, 2018

Got another loan, Irene was wonderful, it was fast and so easy, the employees are so great in helping me out, Thank you...

Date of experience: February 13, 2018
Texas
1 review
0 helpful votes
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Excellent.
February 13, 2018

I dealt with Rachel and she was very patient with my lack of pc experience, she helped me thru it, in an exceptional manner, Thank you.

Date of experience: February 12, 2018
Illinois
1 review
0 helpful votes
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Thank you
February 12, 2018

Thanks to Irene she always work to hart to help to get my loan thank for you employee Irene I thing every company need person like this very polite with customersb

Date of experience: February 12, 2018
Ohio
1 review
0 helpful votes
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Great
February 12, 2018

Mireya was very fast and extremely kind, hope to work with her again. Money key has help me on numerous occasions thanks to them i'm paying off my debts.

Date of experience: February 12, 2018
California
2 reviews
0 helpful votes
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Thank you!
February 12, 2018

Yalda S. Provided efficient and courteous help this morning to verify payment with my bank and approve current loan application. The MoneyKey online process is easy to use, 7 day availability is a plus, and I appreciate this resource for short-term lending when needed for unexpected expenses.

Date of experience: February 11, 2018
Ohio
1 review
0 helpful votes
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Sometimes there is a little too much month at the end of your money. Moneykey qualifies you quickly and gets you the money you need. The reps are polite and professional and the rates aren't as bad as some payday lenders.

Date of experience: February 11, 2018
Ohio
1 review
0 helpful votes
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Money key
February 12, 2018

I have always been satisfied with this company and thankful. When ever I was in an jam... I'll call money key. There fast and deposit money into account ASAP... thank you guys

Date of experience: February 11, 2018
Texas
1 review
0 helpful votes
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Fast
February 12, 2018

David W. Was nice, professional and fast. Submitted the application on a Sunday. Got a call back in less than ten minutes. Was not even expecting them to be open on a Sunday.

Date of experience: February 11, 2018
Ohio
1 review
1 helpful vote
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Adham G. Was very courteous and helpful and answered all my questions professionally. He stayed with me through the signing process and assured me that everything was completed successfully. I am disappointed about the high payback but that is typical of a payday loan - At least Adham was professional in explaining everything.

Date of experience: February 9, 2018
Germany
1 review
0 helpful votes
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Loan
February 10, 2018

Miireya. Was so professional and real nice. Great job Thank you I've use this company a few times before always work with me. And I thank you again have a nice Year

Date of experience: February 9, 2018